54
Guarantee and service
The iDECT V2i is guaranteed for 12 months from the
date of purchase shown on your sales receipt. This
guarantee does not cover any faults or defects caused
by accidents, misuse, fair wear and tear, neglect, faults
on the telephone line, lightning, tampering with the
equipment, or any attempt at adjustment or repair other
than through approved agents.
Please keep your sales (till) receipt — this is your
guarantee.
You should also keep the original packaging
material.
In the unlikely event that you need to return your iDECT
V2i to our Repair Centre while it is under guarantee,
there will be a £5 handling charge.
While the
unit is under
Guarantee
1
Disconnect the base unit from the telephone line and the
mains electricity supply
2
Pack up all parts of your iDECT V2i, using the original
packaging. Remember to include the mains adapter
3
Return the unit to the shop where you bought it, making
sure you take your sales receipt
After the
Guarantee
has expired
If the unit is no longer under Guarantee, first follow steps
1
and
2
as for repair under Guarantee. Then …
3
Call our Service Department on
0845 345 9677
and ask
for a quotation of the repair charge and details of where
to send your iDECT V2i for repair
4
Make sure you include with your iDECT V2i:
■
your name and address
■
a cheque or postal order for the value of the repair
charge
5
Return your iDECT V2i to the address given by
theService Department
iDect_V2i_IFU_master.book Page 54 Thursday, March 27, 2008 2:54 PM
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