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Hereby, Ideal Boilers Ltd declares that this device (model 222142) is in 

compliance with: Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the 

following internet address 

www.idealboilers.com 

Ideal Boilers Ltd

National Avenue

Hull, HU5 4JN
T: 01482 498660

E: [email protected]

In the support page the 

Zigbee RSSI is lower 

than -65 and text red

Consider moving the Halo closer to the Smart Interface.
If the situation persists then consider using Zigbee Booster (available separately) or 

mounting the Smart Interface externally to the boiler using a bracket (further details on 

www.idealboilers.com

).

Smart Interface will not 

connect to home Wi-Fi

Check Smart Interface is in Access Point (AP) mode (refer to setup sequence in app).
Check Wi-Fi router configuration, check Wi-Fi security is set to WPA/WPA2.
Check range <30M between Smart Interface and Wi-Fi router.
If the situation persists then consider using a Wi-Fi Booster or mounting the Smart 

Interface externally to the boiler using a bracket (further details on 

www.idealboilers.com

).  

Deleting Halo from the 

Zigbee Network 

On the Halo press the dial and the right hand key together for 15 seconds, this will delete 

the Halo from the Zigbee network and factory reset the device. 

Deleting Zigbee 

Network 

To delete all devices from the Zigbee network, press and hold the Pair button on the Halo 

Smart Interface. The Zigbee LED on the Smart Interface will flash red then orange to 

confirm the devices have been deleted from the network.

Factory reset of the 

Halo Smart Interface

Press and hold the Pair button and the Override button for 20 seconds.
The Halo Smart Interface will delete all Zigbee devices from the network, this will 

take approximately 20 seconds and detach from the Wi-Fi network if the control is a 

connected control. On disconnection, the Smart Interface will automatically begin the 

setup process as per section D6 of the installation guide.

TROUBLE SHOOTING (CONT.)

www.idealboilers.com  |  

welcome to our ideology

UIN: 223828 A02

RF frequency:  2405 – 2480MHz 

Max. RF output power: 10dBm

Содержание Halo Combi Wi-Fi

Страница 1: ...w w w i d e a l b o i l e rs com Halo Combi W i Fi I n s t a l l a t i o n G u i d e...

Страница 2: ...he Halo unit is powered by 4 AA batteries and communicates with the Smart Interface through Zigbee a local RF protocol The Smart Interface is Wi Fi enabled and can be linked to the home Wi Fi network...

Страница 3: ...Name Halo Combi Wi Fi Model Qualifier ErP Class VI I certify that the boiler is connected to an enhanced load compensator and weather compensator Class VI provided via the internet This product is com...

Страница 4: ...ider using the Ideal Zigbee Booster Product Code 221132 or mounting the Smart Interface externally to the boiler using a bracket Product Code 220366 Further details on this at www idealboilers com The...

Страница 5: ...sing and clip into place 2 If no trim plate is required use the rear housing of the Halo to position the unit on the wall alternatively secure rear housing to trim plate Take care not to overtighten t...

Страница 6: ...d rear housing and desk stand 2 Insert the 4 AA batteries provided into the front housing of the Halo Pay close attention that the orientation of the batteries is as indicated in the housing 3 Clip th...

Страница 7: ...m connection see diagram On brand new boilers the link should already be in place 2 Locate the wiring terminals 230V connections are on the left and low voltage on the right 3 If existing 230V device...

Страница 8: ...the aperture 8 Push fit the Halo Smart Interface into the boiler aperture 5 Locate the blanking plate on the front of the boiler and remove carefully with a small flat bladed screwdriver 6 Remove lin...

Страница 9: ...ch off the boiler the Override LED should now go out 11 Press and hold the Pair button on the Smart Interface until the Zigbee LED starts flashing red to begin the pairing process with the Halo 9 Swit...

Страница 10: ...ete when the Halo has successfully connected to the Smart Interface 5 The device will automatically prompt set up of the time and date 6 There is the opportunity to add an installer contact phone numb...

Страница 11: ...unt has been set up the app will automatically guide the user through connection of the Halo This will involve using the app to link the Halo Smart Interface to the home Wi Fi network by following the...

Страница 12: ...ent person Landlord settings Specific settings for landlords Override and Failsafe only active when communication is lost between Halo and Halo Smart Interface See Halo User Guide for more information...

Страница 13: ...erature at the time specified OFF Delayed start If the room temperature is close to target temperature the heating start time is delayed to save energy OFF Display tolerance Select the display toleran...

Страница 14: ...s connection via support page on the PRT access via the menu Target RSSI between 0 and 65 and text green Check RSSI Received Signal Strength Indication of the Zigbee wireless connection and the Wi Fi...

Страница 15: ...the target temperature is above current temperature Check Smart Interface power LED is green Check Smart Interface is securely plugged into boiler aperture Halo screen shows failed to pair Check Smart...

Страница 16: ...ing a Wi Fi Booster or mounting the Smart Interface externally to the boiler using a bracket further details on www idealboilers com Deleting Halo from the Zigbee Network On the Halo press the dial an...

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