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Subject to technical changes | Valid as of January 2022

GENERAL INFORMATION AND SAFETY

CALEO COLD/NEUTRAL

1.5. Support

1.5.1. Further contact details for inquiries/repair

In the event of technical questions, contact your supplier or the manufacturer.

AKE Ausseer Kälte- und Edelstahltechnik GmbH

Pichl 66

A-8984 Bad Mitterndorf

T: +43 3624 21100 - 0

F: +43 3624 21100 - 33

E: [email protected]

If you contact our support, have the serial number of your unit ready. You can find it on the rating plate or the “AKE
Certified” plate (see Chapter 1.7)

NOTE

If there are any malfunctions, switch the unit off and contact your supplier immediately.

NOTE

Technical Support (phone):

+43 3624 21100 – 0

Technical support (e-mail):

[email protected]

Orders / spare parts (e-mail)

[email protected]

Webshop / spare parts (e-mail)

https://shop.ideal-ake.at/en/spare-parts-shop/

Availability of the spare parts

8 years after the last piece of the model group has been put on the market

Minimum warranty period

See contract agreement / General Terms and Conditions of AKE

Information about the model (Eprel database)

https://ec.europa.eu

Содержание CALEO AIR TOWER

Страница 1: ...Operating Manual CALEO COLD NEUTRAL 22A Translation of the original ...

Страница 2: ...Subject to technical changes Valid as of January 2022 2 ...

Страница 3: ... dimensions The possibilities described in this operating manual show the majority of configurations Due to custom designs many other configurations of the CALEO self service display cases are still possible Copyright 2022 AKE Ausseer Kälte und Edelstahltechnik GmbH GmbH All rights reserved This documentation is the original documentation No part of this publication may be reproduced stored or tra...

Страница 4: ...ackaging 22 1 17 Disposal 23 2 Technology 24 2 1 Explanation of terms for components 24 2 2 Accessories 27 2 3 Technical specifications 28 2 4 Safety instructions on the unit 29 2 4 1 Electrical information 30 2 4 2 Refrigeration related information 31 2 5 Assembly and Installation guide 32 2 5 1 First steps 32 2 5 2 Unit installation 34 2 5 3 Installation of the unit above 2000 m above sea level ...

Страница 5: ...ondenser 61 4 1 6 Cleaning the night roller blind 62 4 1 7 Cleaning hinged hot gas condensate evaporation 63 4 1 8 Cleaning the electric condensate tray optional accessory 65 4 1 9 Cleaning the drain pipe incl siphon 66 4 2 Maintenance information 67 4 3 Maintenance and service intervals 68 4 4 Checking the gas damper 69 4 5 Checking the refrigeration circuit 69 4 6 Purchasing spare parts 69 5 Dec...

Страница 6: ...s must be ensured by the operator Our unit requi res correct installation start up operation and care Non compliance with the points mentioned above can lead to warranty guarantee and product liability exclusions but also to damage and safety hazards Always keep this document complete and in a perfectly legible condition If necessary request it immediately from your supplier or operator or downloa...

Страница 7: ...bilities of the units are defined as the standard configuration Depending on customer requirements order specifications further installations may be possible after consultation approval by the manufacturer NOTE Stand alone unit installation Wall installation Front side with Caleo module 142 Front side with refrigerated well with convection cooling and shelves Front side with corner modules Four mo...

Страница 8: ...n For more detailed information please contact the operator your supplier or our support see Chapter 1 5 NOTE NOTE Model designation Series Caleo aaa bbb c Abbreviations aaa Cold or Neutral or Neutral Plus or Air Tower bbb 60 80 120 and 142 unit width c E self contained or Z remote refrigeration Model designation optional Caleo refrigerated well front side squared Caleo well neutral squared Caleo ...

Страница 9: ...of used and wearing parts unauthorised repairs use of aggressive or caustic cleaning agents forces of nature or force majeure In addition the following are excluded from liability breakage of glass breakage of plastic components or lighting fixtures any damage that is demonstrably attributable to incorrect setting of the cooling control unit by an unqualified person damage or malfunctions due to i...

Страница 10: ...your unit ready You can find it on the rating plate or the AKE Certified plate see Chapter 1 7 NOTE If there are any malfunctions switch the unit off and contact your supplier immediately NOTE Technical Support phone 43 3624 21100 0 Technical support e mail office ake at Orders spare parts e mail webshop ake at Webshop spare parts e mail https shop ideal ake at en spare parts shop Availability of ...

Страница 11: ...ING signal word indicates a dangerous situation that can have an impact on the health of persons Failure to observe these safety instructions can lead to serious injuries WARNING Danger of personal injury minor injuries and possibly property damage as well Safety information with the CAUTION signal word indicates a possibly dangerous situation Failure to observe these safety instructions can lead ...

Страница 12: ...s located on the base or on the power cord model dependent Serial No 220 240 V AC 50 Hz Ref Cap TYPE Refrigerant Climate class kg 3 according to DIN EN ISO 23953 2 R290 PS HP 30 bar PS LP 20 bar tightness proved W W at VT C Voltage Rated current Power con n a A Production year CO2e GWP AKE Ausseer Kälte und Edelstahltechnik GmbH Pichl 66 A 8984 Bad Mitterndorf www ideal ake at Additional heating n...

Страница 13: ... or close to it All live parts must be adequately covered so that no contact is possible during operation The installation environment must have a stable design in order to withstand the strains of everyday operation It must not be possible to remove any coverings that are mounted during the installation without tools After cleaning the unit must be checked for loose connections shearing points an...

Страница 14: ...a ble gas air mix The ventilation openings on the front and back side of the appliance must be kept free The minimum distance to other units must be complied with Make sure that the air circulation is unobstructed In the event of a leak in the refrigeration system a blockage of the air circulation can lead to an unintentional exothermic reaction of the ignitable gas air mix According to DIN EN 378...

Страница 15: ...Before stocking the units wait until the desired temperature is reached It is mandatory for all the manufacturer s specifications to be complied with Among others these specifications include the ambient temperature quality of the installation environment as well as the connections that are to be used NOTE Use in accordance with the intended purpose also includes observing the installation and ope...

Страница 16: ... occupational safety and accident prevention must be complied with Only instructed personnel may operate and clean the appliance Only qualified personnel who have been authorised by the manufacturer may perform maintenance and repair work Make sure without fail to observe the locally applicable safety regulations and regulations as mandated by trade law To acquire the knowledge that is required to...

Страница 17: ...efrigeration circuit for refrigerant leaks Any instructions for using pro pane R290 must be complied with in accordance with Chapter 1 9 The information provided is for information requirements according to Regulation EU 2019 2024 Annex II 3 a The temperature has been factory set for each unit according to specified technical requirements to ensure optimal food storage These settings should be mai...

Страница 18: ...ive WARNING Danger of crushing when installing the units When installing the units pay attention to the danger of crushing also for third parties Wear protective gloves and safety shoes for installation and loading work WARNING Electrical hazard Make sure that the mains connection of the unit is not damaged In the event of damage it must be replaced by the distributor or its customer service to av...

Страница 19: ...us dangers during the disposal of various refrigerants Wear protective gloves and eye protection during the disposal of refrigerants propane R404A R134A etc Working with open flames is forbidden during the disposal of refrigerant Dispose of the refrigerant properly and in an environmentally compatible way Various dangers during the disposal of damaged parts components When disposing of damaged par...

Страница 20: ...ripping hazard Danger of crushing when sliding in the manual condensate tray model dependent Use the handle strip designated for that purpose when sliding in the manual condensate tray Make sure that the condensate tray is pushed into the compressor compartment completely Danger of slipping due to condensate leaks Be aware of the possible danger of slipping in the area around the unit due to leaki...

Страница 21: ...allation and loading work Wear safety gloves according to EN 378 3 during assembly and loading activities and during activities with refrigerant Wear safety glasses when disposing of the refrigerant and damaged parts components Wear a hardhat for the installation lifting and loading When cleaning the unit wear the respective protective equipment stipulated by the manufacturer of the cleaning agent...

Страница 22: ...s it possible to determine at which point of the delivery chain a product is damaged in order to clarify transport damage Information on the ShockWatch concept is stored in the see Chapter 4 2 NOTE NOTE Danger from falling objects and suspended loads when transporting the units and components Use adequately dimensioned lashing and clamping devices When securing the load observe the permissible veh...

Страница 23: ...beim Entsorgen von beschädigten Bauteilen Komponenten Schutzhandschuhe Entsorgen Sie beschädigte Bauteile Komponenten ordnungsgemäß und umweltgerecht Various dangers when disposing of brine circuits Dispose of units with a brine circuit system in accordance with the applicable national disposal regulations and the regula tions of the local disposal partner WARNING WARNING CAUTION Please note that ...

Страница 24: ...oking in the top and bottom tab 6 Air duct 7 Cover 8 Exhaust air duct 100 mm 9 Position of night roller blind in the roller blind box model de pendent in a mechanical or electric design with incremental settings 10 Right partition 11 Installation socket for lamp 12 Glass shelf level 2 13 Glass shelf level 1 14 Base deck including front air baffle plate 15 Front baffle glass 16 Controller including...

Страница 25: ...olutely necessary for the installation of a Caleo Hot Caleo Hot Basic or Caleo Neutral unit on a Caleo Cold unit The partitions left or right can be removed for the installation of a Caleo Cold unit on a Caleo Cold unit When ordering a partition be aware of which one you need The left partition is not identical to the right partition NOTE ...

Страница 26: ...tments model dependent 3 Left baffle glass 4 Base deck 5 Front baffle glass 6 Ventilation plate incoming and outgoing air 7 Compressor compartment including conden sing unit CALEO AIR TOWER refrigerated well with convection cooling CALEO CORNER MODULE UNREFRIGERATED 5 4 6 7 3 2 1 Corner module unrefrigerated inclined Corner module unrefrigerated squared ...

Страница 27: ...Subject to technical changes Valid as of January 2022 27 2 2 Accessories Product basket large small with holder Glass shelf front side Chutes Bumpers with a wood look Cough and spit guard ...

Страница 28: ...evaporation via the condensate tray manual emptying electric condensate heater Materials Stainless steel 1 4301 well body 1 4016 compressor com partment outer shell 1 4404 custom design Copper tubes refrigeration circuit Vendor components Refrigeration unit compressor condenser fan motor etc Evaporator Gas damper depending on the model Glass model dependent Electric lines and assembly materials ca...

Страница 29: ... and smoking are prohibited Warning electrical hazard Protection class I earth connection F gas marking in accordance with ordinance EC no 517 2014 Safety instructions are attached to the unit They must be followed under all circumstances If the safety markings start to blister or become damaged over the course of the service life of the unit then they must be replaced by new stickers without dela...

Страница 30: ...rom electrical voltage on live components The mains voltage and frequency must match the values given on the rating plate It is not permitted to connect to any other voltage type of current or frequency The relevant local safety regulations must be observed DANGER DANGER Self contained units are delivered with a 1 5 meter long power cord with an earthing contact plug as a standard feature It is co...

Страница 31: ...ration circuit is filled with refrigerant Display cases with expansion valves and those as of a specific size have an inspection glass with a moisture indicator for checking in case of service It is located beside the conden ser There is no inspection glass for self contained units with propane R290 as a refrigerant Self contained units Remote refrigeration units are designated for connection to a...

Страница 32: ...rements placed on the installation site according to Chapter 1 9 must be followed in order to ensure efficient and safe operation Your claim to compensation for the damage is lost if you do not report transport damage in good time according to GTCs Avoid placing the unit near any equipment that produces a lot of steam This can lead to heavy icing of the evaporator and condensate on the glass and o...

Страница 33: ...ccordance with the technical specifications Protect the surfaces of the unit and the base against any damage during the installation All work installations deliveries and services may only be carried out by authorised refrigeration companies and qualified specialists Electrical installations may only be carried out by an authorised specialist You must ensure that suitable personnel and tools are a...

Страница 34: ...all the back wall connector 1 Step Check whether the units are parallel to each other at the boundaries of the units back side of the unit 2 Step Put the back wall connector tabs on both units as shown 3 holes each 3 Step Slide the connector into the back wall connector tab Do the same on both sides The holes for the connec ting screws must overlap 4 Step Place the connecting screws in the two hol...

Страница 35: ...r the manufacturer for more information The manufacturer is not liable for any damage caused to the unit or components e g glass breakage etc in the event of incorrect installation or additional modifications required e g pressure relief for specific environmental parameters of the unit NOTE Connection of the units in the base All adjacent units must be connected in the base For this purpose mount...

Страница 36: ...ctronics internally by a cable The control panel is removable and can be mounted in the front of the appliance ST200F ST501 ST200F The control panel is connected to the power electronics by default with a CAT5 cable that is up to 1 5 metres long max 100 metres ST501 The control panel is connected to the power electronics by a maximum 1 5 metre long cable 2 m data transmission faulty Possible confi...

Страница 37: ...ion Via siphon directly into the sewer system Self contained units are equipped with fully automatic condensate evaporation Units that are operated with remote refrigeration are equipped at the factory with odour traps siphon so that only the wastewater connections or external condensate trays have to be installed in accordance with the local conditions It must be ensured that was tewater cannot g...

Страница 38: ...st be at least 1 5 times the cross section of the surface area of the condenser Make the openings of the ventilation grille with louvres CAUTION For installation against a wall or for units that are back to back see Chapter 1 2 an exhaust air duct is necessary NOTE Compressor The compressor pumps the gaseous refrigerant through the cooling system The fan draws in cold room air and that way cools t...

Страница 39: ... The air opening of the covering must be less than 5 mm away from the condenser NOTE Operator side Customer side Narrow gap between condenser housing and cover ing approx 5 mm Seal the gap with sealing tape Air inlet for cold air Front side of the condenser housing Removable fan grille Counter covering Correct Exhaust opening for hot air ...

Страница 40: ...uration of a defrosting phase is already set at the factory for the respective model During this time the centre LED display defrosting illuminates on the left display Cooling mode starts automatically when defrosting is completed Defrosting can be initiated at any time by pressing the UP button for controller button assignment see Chapter 3 2 If the LED starts flashing after pressing the UP butto...

Страница 41: ...Subject to technical changes Valid as of January 2022 41 NOTES CALEO COLD NEUTRAL ...

Страница 42: ...ny oil that is located in the compressor capsule which could have become displaced during transport can run back to the compressor applies to self contained cooling appliances The unit is pre cleaned before delivery Nevertheless we still recommend that you clean the unit thoroughly with a suitable cleaning agent or disinfectant see Chapter 4 1 2 before start up in order to remove any dirtying Dang...

Страница 43: ...old to switch on the unit Before stocking the unit with refrigerated product wait until the desired temperature is reached NOTE Button Description Function 1 Cooling Display red active 2 Defrosting Display red active 3 Fan Evaporator fan display red active 4 UP Increase value start defrosting hold for ca 3 seconds 5 DOWN Decrease value acknowledge alarm 6 LIGHT Button not assigned optionally for s...

Страница 44: ...perature should be set by the supplier or specialist dealer during the installation Observe the ambient conditions when choosing the inside temperature A large temperature difference between the inside and outside temperature combined with high air humidity can lead to heavy ice formation and condensate This reduces the refrigeration capacity and prevents the automatic defrosting from working prop...

Страница 45: ...sible after the target value temperature has been reached This will take some time The cooling zone controller is completely set and ready for operation After completion of the installation check parameter H11 calibration of return air sensor The cooling zone controller must be set up by an authorised specialist according to the enclosed programming guide NOTE ...

Страница 46: ...nit must not be impaired interrupted by stored products This is the only way to achie ve optimum cooling of the goods NOTE NOTE Sacking limit For units with convection cooling the presented products are cooled by a directional air curtain of cooled air The specified mini mum distance see marked stacking limits from the lighting and air outlet openings must be maintained The ventilation slits on th...

Страница 47: ...g limits is enclosed with each refrigerated cabinet on delivery The operator must ensure that this is affixed permanently and clearly visible If the sticker is illegible it must be reordered from the manufacturer and reattached to the appliance The given outline drawings with defined stacking loading limits refer to standard configurations of the respective cooling appliance Due to special constru...

Страница 48: ...y tabs must be unhooked for this Make sure that the safety tabs are put back when the glass is reinserted NOTE Before you can adjust the supports remove the glass shelves see Chapter 2 1 To do this lift the glass shelf on the front edge until the safety tab 1 releases the glass shelf and it can be pulled out forwards Make sure that the product stopper on the operator side 2 faces upwards 1 2 Hook ...

Страница 49: ...tment Backnorm baking sheets with 600 x 400 mm When adjusting the base decks observe the stacking limits specified for the respective refrigeration appliance All sta cking limits can be found in Chapter 3 3 1 If the stacking limits are reached or exceeded optimum cooling of the goods brought in can no longer be guaranteed The manufacturer is not liable for any resulting loss of goods If you have a...

Страница 50: ...measured temperature Contact authorised service specialist sup port sensor calibration necessary chapter 3 2 2 Too much or too warm food Pre cool the products see Chapter 1 8 uncover the air openings see Chapter 2 9 The target temperature is too high Set the target temperature value see Chapters 3 2 1 3 2 2 The ambient temperature in the room is too high more than 25 C Adjust the room air conditio...

Страница 51: ... Press the LIGHT button on the controller for around one second see Chapter 3 2 If this doesn t help contact a service technician The entire lighting one LED has failed Contact authorised service specialist support Fault Possible Cause Remedy Condensation on the glass Too low temperature in the unit Display target value Press the SET button units without insula ting glass 4 bis 5 C see Chapter 3 2...

Страница 52: ...below the alarm limit from parameter A2 F1L Error on sensor F1 short circuit Check sensor F1 return air F1H Error on sensor F1 break Check sensor F1 return air F2L Error on sensor F2 short circuit Check sensor F2 defrost evaporator sensor F2H Error on sensor F2 break Check sensor F2 defrost evaporator sensor Internal error control unit Repair control unit Error in parameter memory Check all parame...

Страница 53: ...Subject to technical changes Valid as of January 2022 53 NOTES CALEO COLD NEUTRAL ...

Страница 54: ...ing work We recommend performing the daily cleaning at the end of the workday The unit can remain switched off overnight or outside of business hours if there are no longer any products in the unit s Danger from electrical voltage on live components The power supply must be disconnected before all cleaning and service work To do this unplug the cooling appliance or disconnect all poles from the po...

Страница 55: ...ons who do cleaning work must also comply with the specified measures for the respective cleaning agents for example wearing gloves when cleaning wearing safety glasses and so on NOTE All glass shelves can be lifted out for easier cleaning At least two persons are needed for this depending on the size of the unit The safety tabs must be unhooked for this Make sure that the safety tabs are put back...

Страница 56: ...s Glass cleaner The glass panes can be lifted up to make it easier to clean the panes and areas underneath Stainless steel surfaces Stainless steel cleaner Base decks are easy to remove see Chapter 2 1 Only use brushes with plastic or natural bristles Base deck Washing up liquid and brush Base decks are easy to remove see Chapter 2 1 Only use brushes with plastic or natural bristles Powder coated ...

Страница 57: ...he metal rod firmly or alternatively in position before unlocking Danger from leaking refrigerant from a damaged evaporator Don t use any sharp objects for cleaning the evaporator fins The evaporator fins may only be cleaned by products specified by AKE Danger from cuts The fins of the condenser are very thin and sharp Avoid direct contact with the fins in order to prevent injuries Wear the approp...

Страница 58: ...oes not become clogged For cleaning the evaporator proceed as follows 1 Remove the base decks or alterna tively GN trays 2 Remove the hook in strips as well as air baffles up and out of the unit Attention The hook in strips could fall off the air baffle plate Damage to the evaporator is possible Lift the insertion tray up and out of the unit To do this use the round embossing on the insertion tray...

Страница 59: ...n t let it fall 4 Close the evaporator cover 5 Replace the insertion tray correctly 6 Position the side air baffle with the support strips 7 Put the base decks or alternatively GN containers back The outside and underside of the refrigerated well must not be cleaned with a water hose or washing brush Running water must be prevented in this area in all cases NOTE All surfaces can be cleaned with cl...

Страница 60: ...d and cleaned by at least two persons Do not underestimate the weight of the glass This also applies to glass enclosures All glass shelves can be lifted out for easier cleaning At least two persons are needed for this depending on the size of the unit The safety tabs must be unhooked for this Make sure that the safety tabs are put back when the glass is reinserted NOTE NOTE Use a glass cleaner for...

Страница 61: ...f with a vacuum cleaner Make sure that the fins are not bent 3 Install the air grill Guide to cleaning the condenser The ingoing and outgoing air openings of the condenser must not be closed or blocked by objects otherwise the co oling capacity will be hampered or in worst case the compressor destroyed Wear protective gloves during cleaning NOTE NOTE Danger of cuts The fins of the condenser are ve...

Страница 62: ... on the refrigeration system electrical installation and mechanics Any change must be authorised by the manufacturer NOTE The night roller blind model dependent must be cleaned daily in accordance with Chapter 4 1 1 Exclusively the cleaning agents mentioned in Chapter 4 1 2 are permissible for cleaning the unit Depending on the model it is possible to have a mechanical or electric night roller bli...

Страница 63: ...st be worn WARNING Beware of hot surfaces when opening the condensate evaporation Switch the unit off before any cleaning work Touching the hot gas line when it is switched on can cause burns Wait some time until the lines have cooled down CAUTION Danger from electrical voltage on live components The power supply must be disconnected before all cleaning and service work To do this unplug the cooli...

Страница 64: ... Switch off the unit via the controller and pull the mains plug properly out of the socket or disconnect It the unit from the mains at all poles 2 Press the lock no 1 upwards with one hand Pull it out forwards by the guide handle with one hand The conden sate evaporation tray folds down 3 Remove the condensate evaporation tray empty it and clean it Please use only the cleaning agents mentioned in ...

Страница 65: ...g the cooling appliance or disconnect all poles from the power mains CAUTION Further cleaning instructions are given in the enclosed operating manual for the condensate tray and must also be observed NOTE Items 1 3 4 and 7 of the hot gas evaporation tray apply in addition to the following steps a Remove any dirt from the condensate tray and clean it thoroughly including the heating rods and float ...

Страница 66: ...to remove possible impurities and bacteria For units that have condensate evaporation hot gas or electric remove the drain pipe from the condensate tray and flush it with hot water Transfer the cleaning water into a suitable container Attaching the drain hose to the condensate tray Make sure that after cleaning the well including the siphon and drain pipes they are properly reattached to the conde...

Страница 67: ...until maintenance inspection and repair are completed Unintentional switching on must be prevented Execution of the maintenance activities by the operating personnel or operator applies exclusively to the activities listed in Chapter 4 1 Technical modifications to the unit may only be carried out by authorised specialists This applies in particular to work on the refrigeration system electrical in...

Страница 68: ...CTIVITY INTERVAL VISUAL AND FUNCTIONAL CHECK DAILY WEEKLY MONTHLY Well including drain siphon x Condensate collecting basin hot gas evaporation conden sate tray model dependent x Gas pneumatic springs model dependent glass cover and evaporator x Condenser dirtying damage x Extendable drawer or cake drawer model dependent x Refrigerated base model dependent x Night roller blind LED model dependent ...

Страница 69: ...ial number as well as the date of manufacture are required for the assignment Spare parts lists for your unit can be found in the Downloads menu at www shop ideal ake at Danger from defective gas damper Check gas dampers monthly to make sure they function properly Replace them if they are defective Observe the service life and maintenance intervals given by the manufacturer DANGER Whether a time d...

Страница 70: ...d in their currently valid version EN 60335 1 2012 Safety of electronic devices for home use and similar purposes Part 1 General requirements EN 60335 1 2012 AC 2014 A11 2014 A13 2017 IEC 60335 1 2010 modified EN 60335 2 89 2010 Safety of electronic devices for home use and similar purposes Part 2 89 Special requirements for commercial freezers and re frigerators with an integrated or separate con...

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