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IC Live Users Manual - Models  ICL-R & IC215S-R 

IC 

L

ive Users Manual - Models  ICL-R & IC215S-R 

54

SERVICING and TROUBLE SHOOTING

GENERAL INFORMATION

Your Iconyx ICL-R steerable column array contains no user-serviceable parts and all service should be referred to qualified service person-
nel.

Great care was taken in its design, however, to allow it to be serviced in the field without being removed from its mounting position.  The
transducers can be replaced from the front of the column by removing the grille to expose the transducers and their mounting screws.

The 8-channel digital amplifier/DSP and associated power supply that are the heart of each 8-channel module is one single assembly  that
can easily be taken out and replaced from the rear.

TROUBLE SHOOTING HINTS

GENERAL

Most Iconyx IC-R and ICL-R / ICL-FR setup and installation problems are “network problems” and not Iconyx or RHAON problems.
Your Iconyx array was factory tested before it left our factory and barring shipping damage should be in perfect operating condition.

Nevertheless, it is always a good idea to run a quick check on each module / array before taking it out to the job site and installing it.
If you should run into a problem at the site, it’s good to know the problem is in the network or the system wiring and not in the loudspeak-
ers.

Preset 10 on single arrays and Preset 20 on dual arrays are set to “Flat” and locked which sends an equal signal to all transducers for use
in amplifier and transducer testing. Otherwise, it’s difficult to locate defective amplifiers and transducers as the digital beam steering re-
duces the drive to some transducers making it difficult to determine if a certain channel has failed or is operating satisfactorily. Because the
transducers are located so close together using your fingertips to feel cone vibrations is usually a better way to check than listening.

The Analog 1 input is always connected so it’s a simple matter to connect a line level analog signal to an array and check out its perform-
ance.

COMMON AUDIO PROBLEMS

Hum

The most common sources of system hum are the program source or an improper or poor ground on an audio signal line. Check the pro-
gram source to make sure the hum isn’t originating there. Carefully check all the audio connections to make sure they are properly made.

Noise

Most noise problems are the result of improper grounding or of noise being induced into the audio signal line from adjacent noise sources,
such as fluorescent lights, and close proximity of the audio signal lines to lines radiating noise. Carefully review all the audio connections
and turn off all the lights and any other suspected noise sources.

Содержание ICL-R

Страница 1: ...IC Live Digitally Steerable Line Array Loudspeaker Systems USERS MANUAL ICL R IC215S R Version 1 6...

Страница 2: ...this apparatus near water The apparatus shall not be exposed to dripping or splashing and no objects filled with liquids such as vases shall be placed on it 6 Clean only with dry cloth 7 Do not block...

Страница 3: ...19 Section 2 Additional User Information Initial Setup 22 Computer Requirements 22 Installing RHAON 22 Assigning a Static IP Address 23 Virtual Systems 25 Linking Software With Networked Loudspeakers...

Страница 4: ...RHAON system please call our technical support staff at 949 588 9997 and ask the operator for technical support on RHAON Call Mon day through Friday from 8 00 AM to 5 00 PM Pacific Time The latest in...

Страница 5: ...bove the floor for a seated audience An IC215S R standing on end is 4 tall making the combination of an ICL R array mounted on top of a standing IC215S R sub woofer an ideal arrangement for many setup...

Страница 6: ...umn arrays side by side and remove the two joining bars and their short Quik Release pins from the modules 2 Place one of the modules on top of the other one Note that the top module should be turned...

Страница 7: ...ule s dip switches following the settings shown in the graphic Note that the Slave 3 switch is for possible future use Note If you connected power to the array before setting the dip switches you will...

Страница 8: ...digital audio distribution When remote computer supervision and control is not needed IC Live arrays can be treated just like any other self powered loudspeaker Simply connect an analog audio signal p...

Страница 9: ...dio distribution require either a suitable analog to CobraNet converter or a mixing console with a Co braNet output Suitable analog to CobraNet converters are available from a number of sources such a...

Страница 10: ...nalog and AES EBU input modes On the IC215S R the inputs are separate Important If you are working with a stacked array and one or two subwoofers make sure your power source power strip is adequate to...

Страница 11: ...acked ICL R arrays Preset 20 is factory installed and locked to Flat for use in transducer testing and should not be used during normal operation Preset 21 is factory installed and locked for venues n...

Страница 12: ...degree aiming angle suggested for venues with 50 deep audience areas Preset 12 ICL R with 25 degree opening angle and 5 degree aiming angle suggested for venues with 75 deep audience areas Preset 13...

Страница 13: ...r control and higher sound levels in venues with 100 deep audience areas than a single ICL R array Preset 22 Stacked ICL R array with 15 degree opening angle 5 degree aiming angle Suggested for venues...

Страница 14: ...ray setups mute its output and tell when it loses signal Double clicking on the icon will open the array s Supervision window which allows you to see at a glance how the array is performing and adjust...

Страница 15: ...ng up down ar rows Settings adjustable from 0 to 50 in 1 dB steps then to 100 dB in one step settings below 8 dB prevent the loud speaker from reaching full output The Thermal Peak and Fail indicators...

Страница 16: ...s clip at 12 dBu The square Signal Present indicators turn green whenever a signal is present You can activate any of the analog and CobraNet digital inputs in the upper group If you select either of...

Страница 17: ...it appears on the graph each lter appears in a different color A solid line shows the overall EQ curve The Bypass All button at the bottom of this section lets you compare ltered and un ltered signal...

Страница 18: ...a list of the Presets stored in the Arrays memory and a green bar will indicate which preset if any is loaded into the array See below The Steering column in the Preset window contains steering inform...

Страница 19: ...nual The Panel Controls however serve different functions Clicking on the Panel Display control will turn the Preset digital readout display on the rear of the array On and Off The display is often tu...

Страница 20: ...20...

Страница 21: ...IC Live Users Manual Models ICL R IC215S R 21 Additional User Information...

Страница 22: ...s downwards compatible with earlier versions of RHAON Microcontroller and DSP firmware so you do not need to uninstall a previous version of RHAON before installing program version 1 6 However new pro...

Страница 23: ...alled Local Area Connection unless you have re named it Also note the model number of the NIC as the RHAON software will require it later Right click the icon and click Properties to open its Properti...

Страница 24: ...lower limit of the range and the other for the upper limit Since 192 168 1 1 is already in use by the RHAON host computer the lower limit must be at least 192 168 1 2 The upper limit can be set as hi...

Страница 25: ...tings before taking the equipment to the site To create a virtual system open RHAON and select Add Virtual Devices When the Add New Speakers dialog screen opens use the directory tree to select and ad...

Страница 26: ...ftware Icons With Networked Arrays To link the Virtual array s you created in RHAON to the actual array s connect your computer running RHAON software to the network and click on Scan Network RHAON wi...

Страница 27: ...ick on Overwrite Set tings on DSP To copy the loudspeaker settings into the project file click on Read Settings from the DSP If you were linking an existing project on your computer into an existing n...

Страница 28: ...then drag the Co braNet Source that was detected by Scan Net work into the work space The CobraNet Source and the devices con nected to it must have the same Sample Rate and Latency settings Right cl...

Страница 29: ...t click on the Receiver Icon and select Disable Receiver from the menu that pops up Either method will break the connection and allow you to make a new one Since each CobraNet bundle can carry 8 chann...

Страница 30: ...m these beams of energy are created within RHAON under Beam Steering and then ei ther stored as a Preset or loaded into the array s DSP Presets are an Iconyx feature that allows you to store up to 10...

Страница 31: ...ng information is being sent to the Array s Export Setup will generate a rhs setup file that can easily be imported into an EASE and EASE JR model for a detailed acoustic evaluation Beam Steering show...

Страница 32: ...shown Notice that this setup window also allows you to change the height of the measuring plane the Ear Height Until you are more familiar with the program we suggest you accept the default set ting T...

Страница 33: ...will be using in your proj ect i e to position them define the beam s etc using the IC Configuration section on the left side of the window See graphic to the right The down arrow associated with the...

Страница 34: ...you press Calculate Mapping a pop up screen will ask you to choose the resolution of the simulation Low Resolution simulations are much faster to run than High Res olution ones All you need to do to s...

Страница 35: ...al or stacked ICL R array you can select up to a maxi mum of 8 beams It s up to four on a single ICL R For now select 2 to add a second beam to the graphic At first glance it may appear that nothing h...

Страница 36: ...o Focus will also warn you if the location you have chosen for the steerable array isn t ideal You can override this warning if you want and the program will still attempt to properly focus all the be...

Страница 37: ...ning was narrowed to 20o to obtain a longer throw Still the level is starting to fall off at the rear of the room It might be wise to consider using a Dual module ICL F DUAL array The next graphic sho...

Страница 38: ...eset in the Beam Steering window will allow you to send the beam steering information to the array The two commands are in the lower right of the beam steering window Write to Device will send the bea...

Страница 39: ...adjust their sound level with just one control Group Control functions in the same manner only it exerts control only over the arrays in cluded in the Group To add a Group select Add Group to add a G...

Страница 40: ...perate in the same way these controls operate for individual loudspeakers but control all loudspeakers in the Group A Group Control mode window is identical to the one used for individual loudspeakers...

Страница 41: ...y Presets or beam steering information from an IC8 R to an IC32 R or from an IC8 R to an ICLive ICL R If you try a warning prompt will alert you to the oversight Reset Reset is a RHAON feature that al...

Страница 42: ...status of the loudspeaker If there is a problem with any loudspeaker in a Group that Group s icon will change color and display a text alert In Supervise Mode each Status Indicator will display one o...

Страница 43: ...ivers in the array are being monitored and that each module has its own Wink light button This allow you to easily identify each module and verify that its address number switches are properly set The...

Страница 44: ...written to the computer s hard drive in a RHAON log file in the Program Files Renkus Heinz directory RHAON can also automatically e mail events to another computer or cellular phone You configure thi...

Страница 45: ...manual After your network is set up and operating there should be no reason to change these settings Change the units of temperature Fahrenheit or Centigrade setting to the one that is most useful to...

Страница 46: ...uggest giving an Operator access to all Control Mode functions that would normally be used while running a show or operating the system In a fixed installation Operator level personnel would probably...

Страница 47: ...n the computer used to setup the password protection ususlly the House computer and don t prevent you or someone else from connecting to the network with a RHAON equipped PC and changing the settings...

Страница 48: ...determine if a later version is available If you don t know what version is installed on your computer there are two easy ways to find out The first is to simply open RHAON and ob serve the opening s...

Страница 49: ...ON Installer higher version numbers indicate newer releases Click on Run or Save the file to your computer and then double click on the exe file to begin the installation routine RHAON 1 4 is downward...

Страница 50: ...ng under the Network sub directory the menu shown in figure 1 will pop up Note that it also includes com mands for turning on the loudspeakers Wink light and for sending pink noise to the loudspeaker...

Страница 51: ...Selecting Download will install the new firmware in the loudspeaker If you are updating a Stacked dual array you will need to separately download the Microcontroller firmware to both the Master 0 mod...

Страница 52: ...r versions of Microcontroller and DSP firmware to version 1 6 it is critical that the Microcon troller firmware be installed first These files need to be placed in the DSP_Firmware sub folder of your...

Страница 53: ...as you did for the lower module When the DSP Firmware transfer is complete select Done Then disconnect the signal cable from the upper module and reconnect it to the lower module Finally reset the up...

Страница 54: ...he problem is in the network or the system wiring and not in the loudspeak ers Preset 10 on single arrays and Preset 20 on dual arrays are set to Flat and locked which sends an equal signal to all tra...

Страница 55: ...ilbox and is picked up by your mailman who then transports your letter to the post office where it is sorted and given to Gertrude s mailman who then drops it off in her mailbox How do the switches kn...

Страница 56: ...s etc on a RHAON loudspeaker or other CobraNet device At each stage in the process of handling a packet the previous layer is left behind Once a payload type is determined just that payload is handed...

Страница 57: ...CL FR Left array obviously has a problem while two other devices are showing an occasional glitch The Age column shows in milliseconds how long it has been since the device was checked by the Network...

Страница 58: ...r fields blank and press OK b If you are running Windows XP go to Start Settings Control Panel Network Con nections LocalArea Connection click on Properties then select Internet Protocol TCP IP and cl...

Страница 59: ...including switches Check the communication lights on the CobraNet devices input port rapid flashing green indicates a connection Note you may require a crossover cable for this direct connection but...

Страница 60: ...xceed a threshold this is why you hear it gating Select Analog 1 as the input and the gating will stop Symptom My Iconyx is slowly flashing the blue wink light 1 You have the Ethernet cable plugged in...

Страница 61: ...ces in another Symptom I have set up my VLANs but now I cannot connect to scan for the RHAON loudspeakers on my network 1 Verify that the physical ports both your RHAON loudspeakers and your computer...

Страница 62: ...IC Live Users Manual Models ICL R IC215S R 62 Dual ICL R Array ICL R Array ICL R Dimensions 96 48 8 11 3 8 144 8 11 3 8 Triple ICL R Array...

Страница 63: ...dymium magnets Three 1 inch HF titanium nitride compression drivers 8 per module 48 H x 8 W x 11 3 D 121 5 cm x 20 cm x 28 7 cm 61 Lbs 27 7 Kg AeroQuip Fly Track Finnish Birch with Aluminum end caps a...

Страница 64: ...IC Live Users Manual Models ICL R IC215S R 64 44 5 20 24 IC215S R Dimensions...

Страница 65: ...io Input 2 Phoenix 6 pin looping 3 in 3 out CobraNet Dual RJ45 connectors for CAT 5 copper cable AES EBU Phoenix connector Power On Off Push To Reset circuit breakers Mute button Up Down Output Level...

Страница 66: ...Sample rate 28 Transmitters Tx 28 29 Unicast 28 Compression 17 Connect Mode 14 16 Connect Properties Window 14 16 Control Mode 14 17 18 Control Properties Window 14 17 Copy Settings Copy Presets 41 D...

Страница 67: ...8 19 41 R Reset 41 RHAON 20 Firmware 50 51 53 54 General Preferences 45 Software Installation 22 49 S Safety Instructions 2 Sample Rate 26 Saving Changes 19 Saving Your Project 19 Setups 5 Shipping 4...

Страница 68: ...RH 687 Rev C February 2011 19201 Cook Street Foothill Ranch CA USA Phone 1 949 588 9997 Fax 1 949 588 9514 sales renkus heinz com www renkus heinz com...

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