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6 |
P a g e
System Requirements
-
Any machine that uses a Web browser (Mac, PC, iPhone etc.)
-
Ethernet and Internet connection are required for remote Internet access
-
One available Ethernet, USB or Serial port
-
Using USB or Serial Connection requires Windows Operating System (XP and above)
-
QuickBooks Plug-in and ADP Export programs require Windows Operating System (XP and above) and can be
found on the Configuration and Documentation CD included with your time clock package.
Note:
If you are using your Universal Time Clock with a Macintosh computer, you must connect your time clock
to your network using Ethernet.
Connection / Setup
Refer to the Universal Employee Time Clock Quick Start Guide for instructions on setting up your employee time clock's
connection and logging into your time clock for the first time.
You can find a copy of the Quick Start Guide on the Configuration/Documentation CD supplied with the time clock pr on
our website at the link below.
http://www.icontime.com/support/_search.asp?search=quick+start+guide&table=Manuals
For instructions on connecting your time clock over the Internet, refer to the
Chapter 8 | Troubleshooting and
Frequently Asked Questions.
Support and Troubleshooting
For your convenience, troubleshooting tips and how-tos can be found in
Chapter 8 | Troubleshooting and Frequently
Asked Questions
. In addition, our technical support site lists more troubleshooting tips and how-tos to assist you with
the Universal Time Clock. You can reach this site at
www.support.icontime.com
.
Upon product registration, you receive a complimentary 30-day trial of our Gold Technical Support Plan, which includes
unlimited telephone support and remote assistance. For those subscribers of our technical support plans, your
dedicated support team can be reached Monday through Friday from 7:30am to 4:30pm (Pacific coast time) at
(800) 847-2232 option 1.
We highly recommend that you register your employee time clock to ensure that you receive email notification of free
software updates, instate your manufacturer’s warranty, and 30 days of free technical support.
Register Your Time Clock at -
www.icontime.com/universal_time_clock_registration.asp
Accessories and Upgrades
The Universal Time Clock offers basic features to meet most small to mid-sized businesses needs. For companies that
require additional features and functionality, upgrade packs and accessories are available for your employee time clock
including; employee capacity upgrades, proximity badges, browser based Web Punch Time Clock, benefit accruals, and
more. For a list of available upgrades and instructions on enabling these upgrades go to
Chapter 6 | Accessories and
Upgrades
.