IBM TrackPoint USB Space Saver Keyboardwith Hub, Руководство пользователя

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Appendix B. Problem solving
Computer problems can be caused by hardware, software, or user error. You
might be able to use the information in this section to solve problems yourself,
or gather helpful information you can pass on to a service technician. For more
information on obtaining online and technical support, see “Appendix C. Help
and service information” on page C-1.
Review the following problem descriptions to determine if they fit your
situation.
The keyboard does not work after you connect it to the computer.
Take the following actions:
v
Remove and reattach the keyboard cable.
v
Check the computer manual for instructions on installing USB devices.
Follow all procedures.
A device does not operate after you connect it to the hub.
Take the following actions:
v
Connect one device at a time to the hub. If a device does not work, attach it
to the other connector on the hub to determine if there is a problem with a
connector.
v
If the device works with one connector and not the other, the keyboard hub
might need service. For information on obtaining help and service, go to
“Appendix C. Help and service information” on page C-1.
v
If the device does not work with a connector that works with another USB
device, the device might need service. Contact the manufacturer of the
device for information on obtaining help and service.
The pointer is moving erratically.
Other equipment might cause electronic interference that hinders the operation
of the keyboard pointing device. Relocate the equipment or move your
computer. If the problem continues, refer to “Appendix C. Help and service
information” on page C-1.
The keyboard is not detected on start up (301 error).
Take the following actions:
1. Shut the system off and plug the original keyboard and mouse in.
© Copyright IBM Corp. 2001
B-1