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v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, System x3755 Type 8877 and 7163,” on page 25 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
BMC log message
Sensor
number
Sensor
type
Action
CPU 4 status
Assertion 08 (Processor
disabled)
93
07
1. Check the DIMM error LEDs on the microprocessor/memory
card.
2. Reseat the microprocessor/memory card. See “Removing a
microprocessor/memory card” on page 51 and “Replacing a
microprocessor/memory card” on page 51.
3. Reseat the microprocessor and heat sink.
4. Replace the microprocessor/memory card. See “Removing a
microprocessor/memory card” on page 51 and “Replacing a
microprocessor/memory card” on page 51.
CPU 1 temperature
98
01
1. Check all fans and remove any obstacles from the path of the
airflow.
2. Make sure that the room temperature is within the
recommended range.
CPU 2 temperature
99
01
1. Check all fans and remove any obstacles from the path of the
airflow.
2. Make sure that the room temperature is within the
recommended range.
CPU 3 temperature
9A
01
1. Check all fans and remove any obstacles from the path of the
airflow.
2. Make sure that the room temperature is within the
recommended range.
CPU 4 temperature
9B
01
1. Check all fans and remove any obstacles from the path of the
airflow.
2. Make sure that the room temperature is within the
recommended range.
CPU 1 volt
9C
02
1. Reseat the microprocessor/memory cards, see “Removing a
microprocessor/memory card” on page 51 and “Replacing a
microprocessor/memory card” on page 51.
2. Reseat the DIMMs, see “Removing a DIMM” on page 48 and
“Replacing a DIMM” on page 49.
3. (Trained service technician only) Replace the I/O board, see
“Removing the I/O board assembly” on page 68 and
“Replacing the I/O board assembly” on page 69.
CPU 2 volt
9D
02
1. Reseat the microprocessor/memory cards, see “Removing a
microprocessor/memory card” on page 51 and “Replacing a
microprocessor/memory card” on page 51.
2. Reseat the DIMMs, see “Removing a DIMM” on page 48 and
“Replacing a DIMM” on page 49.
3. (Trained service technician only) Replace the I/O board, see
“Removing the I/O board assembly” on page 68 and
“Replacing the I/O board assembly” on page 69.
Chapter 5. Diagnostics
169
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