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Related websites
The following websites provide information about the system, related products, or technologies.
Type of information
Website
Storwize V5000E support
Technical support for IBM storage products
IBM Electronic Support registration
www-01.ibm.com/support/electronicsupport/
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How to get information, help, and technical assistance
If you need help, service, technical assistance, or want more information about IBM products, you can
find a wide variety of sources available from IBM to assist you.
Information
IBM maintains pages on the web where you can get information about IBM products and fee services,
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information. For more information, refer to this table.
Table 3. IBM websites for help, services, and information
Website
Address
IBM home page
Directory of worldwide contacts
Support for products
Note: Available services, telephone numbers, and web links are subject to change without notice.
Help and service
Before you call for support, be sure to have your IBM Customer Number available. If you are in the US or
Canada, you can call 1 (800) IBM SERV for help and service. From other parts of the world, see http://
www.ibm.com/planetwide for the number that you can call.
When you call from the US or Canada, choose the storage option. The agent decides where to route your
call, to either storage software or storage hardware, depending on the nature of your problem.
If you call from somewhere other than the US or Canada, you must choose the hardware option when you
call for assistance. When you call IBM to service the product, follow these guidelines for the software and
hardware option:
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