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Symptom-to-FRU error messages

Symptom-to-FRU error messages

This chapter describes the Symptom-to-FRU error
messages.

How to use error messages

Use the error codes displayed on the screen to diagnose
failures.

If two or more error codes are displayed, begin the
diagnosis with the first one. Whatever caused the first
error code can cause false error codes to be displayed.

If no error code is displayed, see if the error symptom is
listed in the “Symptom-to-FRU index.”

How to diagnose multiple FRUs

When an adapter or a device has more than one FRU, the
error code could be caused by any of them. Before
replacing multiple FRUs, try removing or exchanging each
FRU, one by one in the specified sequence, to see if the
symptoms change.

 Symptom-to-FRU index

The symptom-to-FRU index lists the symptoms and errors
and their possible causes. The most likely cause is listed
first.

Note:  Do the FRU replacements or other actions in the

sequence shown in the “FRU/Action in Sequence”
column. If a FRU replacement does not solve the
problem, put the original part back in the computer.
Do not replace a nondefective FRU.

This index can also help you determine, during regular
servicing, what FRUs are likely to need to be replaced
next.

A numeric error code is displayed for each error detected
in POST or system operation. In the displays, X can be
any number.

If no numeric codes is presented, use the narrative
descriptions of symptoms.

If a symptom is not listed, go to “Undetermined problems”
on page 31.

 

Note

For an IBM device not supported by diagnostic codes
in the ThinkPad notebook computers, see the manual
for that device.

   

 

17

Содержание MT 2645

Страница 1: ...Thank you for purchasing this Factory Service Manual CD DVD from servicemanuals4u com Please check out our eBay auctions for more great deals on Factory Service Manuals servicemanuals4u...

Страница 2: ...January 2000 This manual supports ThinkPad 600X MT 2645 ThinkPad 600X MT 2646...

Страница 3: ...e periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements or changes to the products or the programs described in th...

Страница 4: ...D ROM related symptoms 24 Function related symptoms 27 Indicator related symptoms 27 Infrared related symptoms 28 Keyboard or TrackPoint related symptoms 28 LCD related symptoms 29 Modem related sympt...

Страница 5: ...ard and fan 56 1150 Modem cable assembly 58 1160 System board 60 2010 LCD front cover 61 2020 LCD Hinges and cables 62 2030 Inverter card 64 Locations 65 Front view 65 Rear view 66 Bottom view 67 Pass...

Страница 6: ...ailures can occur for a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors Consider replacing a FRU only when a probl...

Страница 7: ...nectors caused by excessive force Damage caused by liquid spilled into the system Damage caused by the improper insertion of a PC Card or the installation of an incompatible card Damage caused by fore...

Страница 8: ...word HDP and the supervisor password PAP When the power on password POP the hard disk password HDP or the supervisor password PAP is used the following situations may occur If the PAP is used the HDP...

Страница 9: ...ust be replaced If the customer forgets the hard disk password the hard disk drive must be replaced How to remove the power on passwords If only the power on password is set do the following to remove...

Страница 10: ...n F4 Close the LCD cover To prevent the computer from entering suspend mode when the LCD is closed click Will not suspend even if LCD is closed in the Power Management Properties window Then only the...

Страница 11: ...g any action to reenter operation mode Hibernation mode Note for the Windows NT A Windows NT user cannot create a hibernation file in a Windows NT system that uses the NTFS format system the Windows N...

Страница 12: ...on Testing the computer The ThinkPad computer has a test program called PC Doctor DOS hereafter called PC Doctor You can detect errors by running the diagnostics test included in PC Doctor This sectio...

Страница 13: ...nter Follow the instructions on the screen 2 The PC Doctor main panel appears 3 Select Diagnostics with the arrow keys and press Enter A pull down menu appears Its exact form depends on the model The...

Страница 14: ...ardware Info System Configuration Memory Contents Physical Disk Driver Logical Disk Driver VGA Information IDE Drive Info PCI Information PNPISA Info SMBIOS Info FRU Info Utility Run External Tests Su...

Страница 15: ...power on indicator does not turn on check the power cord of the ac adapter for correct continuity and installation If the computer does not charge during operation go to Checking operational charging...

Страница 16: ...having a shortened life Note The battery pack might not be able to charge when it is hot In that case remove it from the computer and leave it at room temperature for a while After it cools down reins...

Страница 17: ...following procedure to isolate a port replicator problem The port replicator attaches to the system expansion connector at the rear of the computer 1 Power off the computer 2 Remove the failing devic...

Страница 18: ...his problem by removing one of the devices and using the computer under the same condition If a power shutdown occurs you have found the cause of the problem If not do this procedure for all the other...

Страница 19: ...ROM drive DVD drive 6 x DVD I O port External monitor Headphone Line in Microphone Mouse Parallel Port replicator Serial USB Video output port Internal modem 56 6 Kbps Audio 16 bit audio Internal ste...

Страница 20: ...is charging Blinking orange The battery needs charging 2 Suspend mode Green Suspend mode Blinking green Entering suspend mode 3 Hard disk in use Orange Data is read from or written to the hard disk d...

Страница 21: ...3 Turn standby mode on F4 Turn suspend mode on F5 Reserved F6 Reserved F7 Switch between the LCD and an external monitor F8 Turn screen expansion on or off There is no symbol on the key F9 Reserved F1...

Страница 22: ...e if the symptoms change Symptom to FRU index The symptom to FRU index lists the symptoms and errors and their possible causes The most likely cause is listed first Note Do the FRU replacements or oth...

Страница 23: ...er detach it 4 System board 111 I O parity 1 Go to Testing the computer on page 7 2 Expansion unit or port replicator 3 System board 11XX 1101 Serial_A test failure 1 Go to Testing the computer on pag...

Страница 24: ...t functional 1 System board 17XX 1701 Hard disk controller failure 1780 1790 Hard disk 0 error 1781 1791 Hard disk 1 error 1 Go to Testing the computer on page 7 2 Hard disk drive 3 System board 183 I...

Страница 25: ...mpt 195 The configuration read from the hibernation area does not match the actual configuration Check whether the configuration has been changed For example check whether the DIMM card has been added...

Страница 26: ...cceptable ID was read from the diskette drive 1 Go to Testing the computer on page 7 2 Diskette drive assembly 3 System board 2402 1 TV out card 24XX 2401 System board video error 1 Go to Testing the...

Страница 27: ...tem board I9990301 I9990302 I9990305 I9990301 Hard disk error I9990302 Invalid hard disk boot record I9990305 No bootable device 1 Check that the operating system is installed in the hard disk drive I...

Страница 28: ...oltage Connect the ac adapter or install a fully charged battery One beep every second System is shutting down because of low battery voltage Connect the ac adapter or install a fully charged battery...

Страница 29: ...dia programs no sound comes from the computer Only system beeps are heard at power on Check that the device driver is installed correctly CD ROM related symptoms Symptom or error FRU or action in sequ...

Страница 30: ...it with a CD ROM cleaner kit The compact disc is not defective If it is try another compact disc The compact disc is placed in the tray with the label side up The compact disc format has one of the f...

Страница 31: ...rs are correctly installed If the CD ROM drive in the docking station still does not work do the following 1 Click on Start 2 Move the cursor to Programs and ThinkPad then click on ThinkPad Configurat...

Страница 32: ...her than 90 Go to Checking the battery pack on page 11 and see the note The memory count size appears different from the actual size Go to Testing the computer on page 7 The system hangs intermittentl...

Страница 33: ...iagnostic test If an error occurs and a FRU code is displayed replace the parts shown by the FRU code Keyboard or TrackPoint related symptoms Symptom or error FRU or action in sequence The keyboard on...

Страница 34: ...ce No beep power on indicator on and a blank LCD during POST 1 System board LCD backlight not working LCD too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted 1 Reseat the LCD co...

Страница 35: ...ly PC Card does not work 1 Reseat the PC Card 2 Check that the PC Card is enabled in the ThinkPad Configuration program 3 Reseat the PCMCIA slot assembly 4 PCMCIA slot assembly 5 System board Peripher...

Страница 36: ...ots assembly Intermittent problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic dischar...

Страница 37: ...on IBM devices b Devices attached to the port replicator c Printer mouse and other external devices d Battery pack e Hard disk drive f External diskette drive g DIMM h CD ROM and diskette drive in the...

Страница 38: ...tighten They should be used only once Do the following when you service this machine Keep the screw kit P N 05K4841 in your tool bag Always use new screws if you are instructed Use a torque screwdrive...

Страница 39: ...fication 3 Select 2 Read S N data from EEPROM The serial number for each device is displayed Write down the serial number of the system unit designated as follows 20 System unit serial number After yo...

Страница 40: ...1 Install the ThinkPad Hardware Maintenance Diskette Version 1 60 and restart the computer 2 Select 4 Assign UUID from the main menu A new UUID is created and written If a valid UUID already exists i...

Страница 41: ...tion indicated by the arrow in the drawing 7 To put the new FRU in place reverse the removal procedure and follow any notes that pertain to replacement For information about connecting and arranging i...

Страница 42: ...sitive to and can be damaged by electrostatic discharge Establish personal grounding by touching a ground point with one hand before touching these units You must use an electrostatic discharge ESD st...

Страница 43: ...ve its polarized connector disassemble it heat it above 100 C 212 F incinerate it or expose its cell contents to water Dispose of the battery as required by local ordinances or regulations The use of...

Страница 44: ...FRU removals and replacements 1020 DIMM 39...

Страница 45: ...FRU removals and replacements 1025 Modem card 40 ThinkPad 600X Hardware Maintenance Manual...

Страница 46: ...FRU removals and replacements 1030 Battery pack 2 Unlock Lock 1 41...

Страница 47: ...the information on the drive if possible Never remove the drive while the system is operating or is in suspend mode 1 2 3 If you install an hard disk drive with a depth of 12mm you need to remove a s...

Страница 48: ...FRU removals and replacements 1050 UltraslimBay device 1 2 When the security screw is installed In step 1 use a 2 5 mm allen wrench to remove the security screw 4 3 1 2 43...

Страница 49: ...ice 1050 1 2 3 4 Now turn the computer right side up Continued Step Screw Quantity Color Torque 1 M2 5 19 5 mm nylon coated 3 Black 4 kgcm 2 M2 5 16 mm nylon coated 2 Black 4 kgcm 3 M2 5 4 8 mm nylon...

Страница 50: ...FRU removals and replacements 5 6 Latch 7 Continued Step Screw Quantity Color Torque 5 M2 5 4 8 mm nylon coated 1 Black 4 kgcm 45...

Страница 51: ...FRU removals and replacements 8 46 ThinkPad 600X Hardware Maintenance Manual...

Страница 52: ...ttery pack 1030 Hard disk drive 1040 UltraslimBay device 1050 Keyboard assembly 1060 Note In step 1 remove the insulator gently for it is reused 2 1 4 3 2 Bottom view 4 Step Screw Quantity Color Torqu...

Страница 53: ...k drive 1040 UltraslimBay device 1050 Keyboard assembly 1060 Note In step 1 remove the insulator on the left speaker 3 2 2 4 1 4 Bottom view Continued Step Screw Quantity Color Torque 2 M2 5 3 mm nylo...

Страница 54: ...FRU removals and replacements Cable route When replacing the right speaker see the following figure for its cable route Right speaker 49...

Страница 55: ...0 Hard disk drive 1040 UltraslimBay device 1050 Keyboard assembly 1060 Note In step 1 remove the insulator on the left speaker 3 2 1 4 Bottom view Step Screw Quantity Color Torque 2 M2 5 3 mm nylon co...

Страница 56: ...pack 1030 Hard disk drive 1040 UltraslimBay device 1050 Keyboard assembly 1060 1 3 3 4 5 6 7 2 Step Screw Quantity Color Torque 1 M2 5 4 8 mm nylon coated 4 Black 4 kgcm 3 M2 5 4 8 mm nylon coated 4 B...

Страница 57: ...d slot assembly Battery pack 1030 Hard disk drive 1040 UltraslimBay device 1050 Keyboard assembly 1060 1 3 2 Connector Step Screw Quantity Color Torque 1 M2 0 9 5 mm nylon coated 4 Black 2 5 kgcm 52 T...

Страница 58: ...FRU removals and replacements 1110 Asset ID RF adapter kit Battery pack 1030 Hard disk drive 1040 UltraslimBay device 1050 Keyboard assembly 1060 53...

Страница 59: ...d Battery pack 1030 Hard disk drive 1040 UltraslimBay device 1050 Keyboard assembly 1060 LCD assembly 1090 1 2 3 Cennector Step Screw Quantity Color Torque 2 M2 5 4 8 mm nylon coated 2 Black 4 kgcm 54...

Страница 60: ...e 1040 UltraslimBay device 1050 Keyboard assembly 1060 Sub card 1120 When replacing Make sure the connector on the TV Out card is firmly connected Step Screw Quantity Color Torque 4 M2 0 9 5 mm nylon...

Страница 61: ...30 Hard disk drive 1040 UltraslimBay device 1050 Keyboard assembly 1060 2 3 3 1 4 Cennector Continued Step Screw Quantity Color Torque 1 M2 0 9 5 mm nylon coated 1 Black 2 5 kgcm 3 M2 0 9 5 mm nylon c...

Страница 62: ...ce the CPU card press it only at the places indicated in the figure Press both sides at the same time Do not press only one side or any other part of the card to do so might damage it A Press here Ste...

Страница 63: ...m cable assembly Battery pack 1030 Hard disk drive 1040 UltraslimBay device 1050 Keyboard assembly 1060 1 2 3 Continued Step Screw Quantity Color Torque 1 M2 5 4 8 mm nylon coated 1 Black 4 kgcm 58 Th...

Страница 64: ...FRU removals and replacements Cable route When replacing the modem cable see the preceding figure for its cable route Step Screw Quantity Color Torque 4 M2 5 4 8 mm nylon coated 2 Black 4 kgcm 59...

Страница 65: ...aslimBay device 1050 Keyboard assembly 1060 LCD assembly 1090 PC Card slot assembly 1100 Sub card 1120 TV Out card 1130 CPU card and fan 1140 Modem cable assembly 1150 1 2 3 4 Step Screw Quantity Colo...

Страница 66: ...Ts A small number of dots that are missing discolored or always lighted is characteristic of TFT LCD technology but excessive pixel problems can cause viewing concerns The LCD should be replaced if th...

Страница 67: ...placements 2020 LCD Hinges and cables Battery pack 1030 Hard disk drive 1040 UltraslimBay device 1050 Keyboard assembly 1060 LCD Assembly 1090 LCD front cover 2010 Continued 62 ThinkPad 600X Hardware...

Страница 68: ...FRU removals and replacements When you replace the cables make sure they are not caught by the LCD panel 5 5 63...

Страница 69: ...ttery pack 1030 Hard disk drive 1040 UltraslimBay device 1050 Keyboard assembly 1060 LCD assembly 1090 LCD front cover 2010 3 1 2 Step Screw Quantity Color Torque 1 M2 5 4 8 mm nylon coating 1 Black 4...

Страница 70: ...jack 9 Microphone jack 1 External diskette drive 11 Diskette eject button 12 Video out connector 13 LCD latch 14 UltraslimBay Note The UltraslimBay accepts storage devices such as a DVD drive or a CD...

Страница 71: ...tch 4 Reset switch 5 Universal serial bus USB connector 6 Power jack 7 Serial connector 8 System expansion connector 9 Parallel connector 1 External monitor connector 11 External input device connecto...

Страница 72: ...om view 1 UltraslimBay device lock 2 Bay LED 3 Memory slot cover 4 Memory slots 5 Mini PCI modem slots 6 Battery pack latch 7 Serial number label 8 Space for the name plate 9 Hard disk drive screw 1 B...

Страница 73: ...Locations Password pads 68 ThinkPad 600X Hardware Maintenance Manual...

Страница 74: ...Parts list Parts list 69...

Страница 75: ...China 27L6588 for Korea 27L6589 Base cover 2646 08K5769 for China 08K5770 for Korea 08K5771 Base cover for AAP 08K5768 10 PC Card slots 05K4790 11 DVD drive 6X 05K9196 CD ROM drive LG 05K9267 CD ROM d...

Страница 76: ...2 x 9 mm flat head 10 M2 5 x 3 mm flat head 20 M2 5 x 4 8 mm flat head 30 M2 5 x 9 mm flat head 10 M2 5 x 3 mm flat head small 5 M3 x 3 mm flat head 5 Hex stud D sub 10 Screw caps 10 Screw caps front...

Страница 77: ...K4789 Greek 02K4843 Hungary 02K4841 Hebrew 02K4835 Italian 02K4795 Japanese 02K4786 Korean 02K4800 Latin American Spanish 02K4799 Norwegian 02K4793 Portuguese 02K4798 Russian 02K4833 Spanish 02K4796 S...

Страница 78: ...Parts list LCD FRU 13 3 inch XGA TFT Continued No FRU P N LCD unit Samsung 05K9546 LCD unit LG 05K9547 73...

Страница 79: ...ar cover Front bezel Brightness knob Latches right and left Cover cable Screw cap 08K5978 for Korea 08K5979 2 LCD panel see LCD unit 3 Hinges 05K4835 4 LCD cables 22L1891 5 Inverter card 10L1350 74 Th...

Страница 80: ...iskette drive case 05K6187 Modem kit for Austria 22L1863 for Australia 22L1939 for Belgium 22L1861 for Brazil 22L1871 for Cyprus 22L1887 for Denmark 22L1879 for France 22L1862 for Germany 22L1877 for...

Страница 81: ...h and AP South Region 3 05K8832 For LA and AP South Region 4 05K8893 for Russia Region 5 05K8959 for China Region 6 05K8960 32 MB SDRAM SO DIMM 20L0243 64 MB SDRAM SO DIMM 20L0264 128 MB SDRAM SO DIMM...

Страница 82: ...ca Korea South Liberia Mexico Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Suriname Taiwan Thailand Trinidad West Indies United States of America Venezuela 02K0539 Austria Belgi...

Страница 83: ...t The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to the IBM Director of Licensing IBM Corporation 500 Columbus Avenue Thornwoo...

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