IBM Models 5, Руководство по обслуживанию

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Contents
About this guide . . . . . . . . . . . v
How this guide is organized . . . . . . . . . v
Who should read this guide . . . . . . . . . v
Related publications . . . . . . . . . . . . v
Web sites . . . . . . . . . . . . . . . v
Accessibility . . . . . . . . . . . . . . vii
Summary of changes . . . . . . . . . ix
September 2011 . . . . . . . . . . . . . ix
November 2008 . . . . . . . . . . . . . ix
March 2008 . . . . . . . . . . . . . . ix
December 2007 . . . . . . . . . . . . . ix
Chapter 1. Introducing the IBM AnyPlace
Kiosk . . . . . . . . . . . . . . . . 1
Models and features . . . . . . . . . . . . 2
Optional features . . . . . . . . . . . . . 4
Configurations. . . . . . . . . . . . . . 4
Mounting options. . . . . . . . . . . . . 5
Diagnostics . . . . . . . . . . . . . . . 5
Supported operating systems . . . . . . . . . 6
Environmental requirements . . . . . . . . . 7
Power usage . . . . . . . . . . . . . . 7
Calling for service . . . . . . . . . . . . 7
Chapter 2. Installing the IBM AnyPlace
Kiosk . . . . . . . . . . . . . . . . 9
Rear view . . . . . . . . . . . . . . . 10
Connectors . . . . . . . . . . . . . . 11
Installation steps. . . . . . . . . . . . . 12
Opening the cable covers . . . . . . . . . . 12
Retaining the cables . . . . . . . . . . . 13
Installing the options . . . . . . . . . . . 14
Installing the scanner . . . . . . . . . . 14
Installing the MSR . . . . . . . . . . . 15
Installing the flash drive . . . . . . . . . 15
Attaching the IBM AnyPlace POS Hub . . . . . 18
Installing the hard drive . . . . . . . . . . 20
Installing additional memory . . . . . . . . 20
Mounting instructions . . . . . . . . . . . 21
Tabletop mount . . . . . . . . . . . . 21
Wall mount . . . . . . . . . . . . . 23
Powering on . . . . . . . . . . . . . . 23
Installing the control button cover . . . . . . 24
Additional security (access door screws) . . . . . 25
Chapter 3. Mounting the IBM AnyPlace
Kiosk to the wall . . . . . . . . . . 27
Mounting the wall mount plate. . . . . . . . 27
Wall mounting requirements. . . . . . . . 27
Selecting the location . . . . . . . . . . 28
Determining the mounting height of wall mount
plate.
. . . . . . . . . . . . . . . 28
Wall mount plate mounting options . . . . . 29
Attaching the wall mount plate. . . . . . . 29
Mounting to hollow walls . . . . . . . . 30
Mounting to a concrete or brick wall . . . . . 32
Fastener types . . . . . . . . . . . . 33
Chapter 4. Removing and replacing
FRUs . . . . . . . . . . . . . . . 35
Reviewing the IBM AnyPlace Kiosk assembly . . . 36
Before you begin . . . . . . . . . . . 38
Removing the rear cover . . . . . . . . . . 39
Removing the backlight inverter card. . . . . . 39
Removing the hard disk drive assembly . . . . . 41
Removing the hard disk drive fan assembly . . . 42
Removing the CPU fan sink assembly . . . . . 43
Removing the processor . . . . . . . . . . 44
Removing the scanner and scanner window . . . 45
Removing the cable covers . . . . . . . . . 47
Locating and resetting the CMOS jumper . . . . 48
Removing the memory card . . . . . . . . . 49
Changing the battery . . . . . . . . . . . 51
Removing the flash drive . . . . . . . . . . 51
Removing the system board . . . . . . . . . 53
Replacing and programming the system board . 53
Removing the front cover/touch assembly . . . . 55
Removing the speakers . . . . . . . . . . 57
Removing the control card . . . . . . . . . 58
Removing the control buttons . . . . . . . 58
Removing the LCD . . . . . . . . . . . . 59
Removing the tabletop mount cover sets . . . . 60
Chapter 5. Diagnosing problems and
troubleshooting . . . . . . . . . . . 63
Researching the Knowledgebase . . . . . . . 63
Preliminary checklist . . . . . . . . . . . 63
Using the diagnostic processor . . . . . . . . 64
Understanding the light path LEDs . . . . . 64
Using the system event log viewer . . . . . 65
Troubleshooting other hardware conditions . . . . 67
Using the CMOS Setup Utility . . . . . . . . 68
Using the Main window . . . . . . . . . 68
Restoring the default CMOS settings . . . . . 70
Clearing the CMOS settings . . . . . . . . 70
CMOS recovery . . . . . . . . . . . . 70
Real-time clock and CMOS . . . . . . . . 70
Configuring the COM (communication) ports . . 70
Using the IBM diagnostics for POS systems and
peripherals package
. . . . . . . . . . . 71
Supported memory keys . . . . . . . . . 72
Updating the flash BIOS . . . . . . . . . 72
Cleaning the touch screen . . . . . . . . . 74
Appendix A. Field-replaceable units . . 75
Assembly 1: IBM AnyPlace Kiosk 4838 . . . . . 76
Power cords . . . . . . . . . . . . . . 79
© Copyright IBM Corp. 2007, 2008
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