IBM Maximo Asset Management Essentials V7.1, Руководство по внедрению

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7645ProjPlan.fm
Draft Document for Review May 23, 2008 10:14 am
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Maximo Essentials V7.1 - Implementer’s Guide
involvement at each stage. For each of the above mentioned phases, the
expectations from the customer are given in the below table
Table 3-1 Expectations from the customer
Phase Expectations from the Customer
Requirement Gathering and
Analysis
򐂰
Assign a single point of contact from within
򐂰 Explain the project vision, short term and
long term objective
򐂰
Facilitate meetings with individual process
owners
򐂰 Facilitate meetings with tool owners
򐂰
Procure hardware and software required for
the project
򐂰 Review documentation
Solution Design 򐂰 Review solution architecture
򐂰
Review documentation and project plan
Deployment
򐂰
Provide hardware and software
򐂰 Provide administrative access to systems
wherever required
򐂰
Monitor project progress
򐂰 Participate in reviews
Testing and Go-Live 򐂰 Provide test and production environment
򐂰
Provide data for User Acceptance Testing
򐂰 Facilitate in UAT
򐂰
Attend training
򐂰 Provide man and material resources
required for training
Support 򐂰 Define support scope of work boundaries
򐂰
Review support plan and SLAs