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Computer Support

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Yes

Use the troubleshooting
information provided with
your computer to determine
the cause of the problem
and the action to take.

Flash the latest levels of BIOS,
and download the latest level of
diagnostics. You can download
this code at

http://www.ibm.com/pc/support/

Yes

Check all cables for loose connections
and verify that all optional devices you
installed are on the compatibility matrix.
You can view the

compatibility matrix

http://www.pc.ibm.com/us/compat/
intellistation/

Computer working

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Содержание IntelliStation Z Pro 6221

Страница 1: ...w ibm com pc support on the IBM Web site Installation Guide applications to run on your Installation Guide Type 6221 IntelliStation Z Pro Go to the Computer Support flowchart inside this cover Start t...

Страница 2: ...No Yes Yes Yes Check all cables for loose connections and verify that all optional devices you installed are on the compatibility matrix You can view the at compatibility matrix http www pc ibm com us...

Страница 3: ...IBM IntelliStation Z Pro Type 6221 Installation Guide...

Страница 4: ...atement of Limited Warranty Z125 4753 07 11 2002 on page 61 and Appendix C Notices on page 77 Fifth March 2004 Copyright International Business Machines Corporation 2004 All rights reserved US Governm...

Страница 5: ...ctors 12 Installation guidelines 12 System reliability considerations 13 Handling static sensitive devices 13 Removing the side cover 14 Removing and installing the support bracket 15 Working with ada...

Страница 6: ...m the World Wide Web 60 Software service and support 60 Hardware service and support 60 Appendix B IBM Statement of Limited Warranty Z125 4753 07 11 2002 61 Part 1 General Terms 61 Part 2 Country uniq...

Страница 7: ...n tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de s curit Vor der Installation dieses Produkts die Sicherheitshinweise lesen Prima di installar...

Страница 8: ...evidence of fire water or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the in...

Страница 9: ...es or regulations Statement 3 CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following v Do not remove the covers Removing the covers...

Страница 10: ...he device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current fr...

Страница 11: ...d There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Statement 23 CAUTION Do not place any object weighing more than 5...

Страница 12: ...n 50 kg Notice n 23 ATTENTION Ne posez pas d objet dont le poids d passe 50 kg sur les unit s mont es en armoire 50 kg Varningsmeddelande 23 VARNING Placera inte n got f rem l som v ger mer n 50 kg ov...

Страница 13: ...om er montert i et kabinett 50 kg Avviso 23 ATTENZIONE Non poggiare oggetti che pesano pi di 50 kg sulla parte superiore delle unit montate in rack 50 kg Turvaohje 23 Varoitus Telineeseen asennettujen...

Страница 14: ...nteerd 50 kg Forskrift 23 Pas p Anbring ikke genstande der vejer mere end 50 kg oven p enheder der er monteret i rack 50 kg Instru o 23 CUIDADO N o coloque nenhum objeto com peso superior a 50 kg 110...

Страница 15: ...23 50 110 50 110 23 50 50 Safety xiii...

Страница 16: ...23 50 50 23 50 110 50 110 50 Kg 50 23 xiv IBM IntelliStation Z Pro Type 6221 Installation Guide...

Страница 17: ...23 50 110 50 110 23 50 110 50 110 23 50 50 Safety xv...

Страница 18: ...23 50 110 50 110 23 50 110 50 110 23 50 50 110 xvi IBM IntelliStation Z Pro Type 6221 Installation Guide...

Страница 19: ...23 50 110 50 110 23 50 110 50 110 Safety xvii...

Страница 20: ...causante de cancer y de defectos cong nitos adem s de otros riesgos reproductivos L vese las manos despu s de usar el producto Important All caution and danger statements in this documentation begin...

Страница 21: ...a tag attached to the keys If you plan to install your computer in a rack you need to purchase a Tower to Rack Conversion Kit For a list of supported options for your computer go to http www ibm com p...

Страница 22: ...ware is included on the documentation CD and you can install it when you run the IBM Documentation Browser Starting the IBM Documentation Browser Use one of the following procedures to start the Docum...

Страница 23: ...use the xpdf search function to search within the file Notices and statements used in this book The caution and danger statements used in this book also appear in the multilingual Safety Information...

Страница 24: ...preinstalled device drivers Other readme files on this CD contain information about the various adapters and devices that might be installed in or attached to your computer v Safety Information book...

Страница 25: ...ccelerated graphics port AGP Pro 50 video with one of the following v Matrox Millennium G450 DVI I 4X with 32 MB double data rate DDR synchronous dynamic random access memory SDRAM video memory and a...

Страница 26: ...that the diskette drive is in use Diskette eject button Press this button to release a diskette from the diskette drive Ethernet link status LED This LED is on the Ethernet connector on the back of t...

Страница 27: ...prevent accidental manual power off This disk is provided with your computer Power on LED When this LED is lit and does not flash it indicates that the computer is turned on When this LED is flashing...

Страница 28: ...8 IBM IntelliStation Z Pro Type 6221 Installation Guide...

Страница 29: ...pport The seat should have a curved front to relieve pressure on the thighs Adjust the seat so that your thighs are parallel to the floor and your feet are either flat on the floor or on a footrest Wh...

Страница 30: ...cords and cables might determine the final placement of your computer When arranging your work space v Avoid the use of extension cords Whenever possible plug the computer power cord directly into an...

Страница 31: ...rt bracket EMC shield Filler panel Key lock 1394 Air baffle System board option connectors The following illustration shows the system board connectors for user installable options Microprocessor 1 CP...

Страница 32: ...System board external connectors The following illustration shows the external input output port connectors on the system board Mouse Keyboard USB 1 USB 2 Parallel LPT1 Serial A Serial B COMA COMB Et...

Страница 33: ...ling instructions that come with optional adapters v You have replaced a failed fan as soon as possible v Do not remove the air baffle when the computer is operational Operating the computer without t...

Страница 34: ...puter on page 36 then disconnect all power cords and external cables 3 Unlock the side cover then pull the cover release latch away from the computer and push the side cover toward the rear of the com...

Страница 35: ...and all attached devices see Turning off the computer on page 36 then disconnect all power cords and external cables 3 Remove the side cover see Removing the side cover on page 14 4 Pull out on the re...

Страница 36: ...ng PCI or PCI X adapters they do not support 5 0 V signaling adapters v The PCI bus configuration is as follows The 32 bit PCI slot 1 and mini PCI slot 6 for the IEEE 1394 controller are on the 33 MHz...

Страница 37: ...ee Removing the side cover on page 14 4 Determine which slot you will use for the adapter Check the instructions that come with the adapter for any requirements restrictions or cabling instructions It...

Страница 38: ...CSI adapter see Cabling an optional SCSI adapter on page 19 for additional information 10 If you have another adapter to install repeat steps 4 through 9 11 If you have installed a full length adapter...

Страница 39: ...ptional SCSI adapter or cable option is required to connect external SCSI devices Complete the following steps to cable an optional SCSI adapter 1 Install the SCSI adapter see Installing an adapter on...

Страница 40: ...on of up to four IDE devices 3 You can install a 3 5 in slim high or 5 25 in half high removable media drive such as a tape backup CD RW or DVD drive in bay 2 4 The IntelliStation Z Pro computer suppo...

Страница 41: ...If you are installing a SCSI device be sure to set the SCSI ID for that device Installing a drive in bay 2 Complete the following steps to install a drive in bay 2 1 Follow the instructions in Preinst...

Страница 42: ...those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not...

Страница 43: ...ting IDE drive this cable can be used to connect the new drive The 3 connector SCSI cable that comes with your computer cannot be used to connect a SCSI drive in bay 2 10 Route the signal cable so tha...

Страница 44: ...SCSI device then connect one end of the appropriate signal cable into the back of the drive and make sure that the other end of this cable is connected into the appropriate IDE or SCSI connector on th...

Страница 45: ...condary Each of these buses supports up to two IDE devices The primary IDE bus uses connector IDE1 on the system board and the secondary IDE bus uses connector IDE2 v If you have only one IDE device o...

Страница 46: ...pports two way memory interleaving 2 The DIMM options available for your computer are 128 MB 256 MB 512 MB 1 GB and 2 GB Your computer supports a minimum of 256 MB and a maximum of 8 GB of system memo...

Страница 47: ...install memory modules if you rotate the drive cage out of the computer Grasp the drive cage and rotate until it locks into place See the illustration on page 24 for additional information 6 Locate th...

Страница 48: ...between the DIMM and the retaining clips the DIMM has not been correctly installed Open the retaining clips remove the DIMM then reinsert it DIMM 1 DIMM 3 DIMM 2 DIMM 4 11 If you have other options to...

Страница 49: ...lock speed Microprocessor internal and external clock frequencies must be identical You can use the Configuration Setup Utility program in your computer to determine the specific type of microprocesso...

Страница 50: ...onnector CPU2 on the system board 7 Remove the microprocessor baffle from the second microprocessor socket 8 If the second microprocessor socket is covered with protective film peel and remove the fil...

Страница 51: ...the heat sink Attention Do not set the heat sink down after you remove the plastic cover and do not touch the thermal grease on the bottom of the heat sink Touching the thermal grease will contaminat...

Страница 52: ...le through the rope clip and around an object that is not part of or permanently secured to the building structure or foundation and from which the cable cannot be removed Fasten the cable ends togeth...

Страница 53: ...ng the cover check that all cables adapters and other components are installed and seated correctly and that you have not left loose tools or parts inside the computer 2 Place the bottom lip of the si...

Страница 54: ...onal connection point for dual monitor operation See the User s Guide on the IBM IntelliStation Documentation CD or the documentation that comes with your monitor for additional information Turning on...

Страница 55: ...entation Important 1 After turning on your computer for the first time you must complete the operating system setup procedure before turning off your computer otherwise unexpected results might occur...

Страница 56: ...is supported by your operating system it will turn off the computer after performing an orderly shutdown of the operating system To turn off the computer from the Microsoft Windows XP operating syste...

Страница 57: ...w do I Select this choice to display information about tasks that are typically performed immediately after you install a new computer such as personalizing your computer to fit your needs protecting...

Страница 58: ...ubsystem before you install your operating system See Using ServeRAID Manager on page 39 for more information Note See the User s Guide on the IBM IntelliStation Documentation CD for detailed instruct...

Страница 59: ...se the arrow keys to select a choice channel from the screen then press Enter 4 Follow the instructions on the resulting screen to change the settings of the selected items then press Enter The Device...

Страница 60: ...nfigure an optional IBM ServeRAID controller Notes 1 You cannot use the ServerGuide Setup and Installation CD to configure the optional controllers 2 To update the firmware and BIOS for an optional Se...

Страница 61: ...ay and one RAID level 1 logical drive Using Express configuration Express configuration automatically configures your controller It creates an array by grouping together the first two physical drives...

Страница 62: ...ation The configuration is saved in the controller and in the physical drives 6 Exit from the ServeRAID Manager program and remove the CD from the CD ROM drive 7 Restart the computer Figure 2 Configur...

Страница 63: ...click the controller 2 Click Custom configuration 3 Click Next The Create arrays window opens 4 From the list of ready drives select the two drives you want to move to the array 5 Click Add selected d...

Страница 64: ...k Back 9 Click Apply then click Yes when asked if you want to apply the new configuration The configuration is saved in the controller and in the physical drives 10 Exit from the ServeRAID Manager pro...

Страница 65: ...drives and physical drives To view information expand the ServeRAID Manager tree then click the relevant tree object Detailed information about the selected device appears in the right pane To displa...

Страница 66: ...em ServeRAID Assist will open within the ServeRAID Manager interface To learn more about the ServeRAID Manager tree objects and the actions that apply to them select a tree object and click Actions Hi...

Страница 67: ...Figure 7 Hints and tips feature Chapter 3 Installing software 47...

Страница 68: ...48 IBM IntelliStation Z Pro Type 6221 Installation Guide...

Страница 69: ...ation it is placed into a central technical support database If you need technical assistance the technical support representative will have information about your computer In addition comments about...

Страница 70: ...reating emergency diskettes 3 Click Recovery Repair diskette 4 Follow the instructions on the screen Creating an IBM Enhanced Diagnostics diskette in Windows The IBM Enhanced Diagnostics diskette is a...

Страница 71: ...e Power on self test POST on page 52 and POST error messages on page 52 for information v Diagnostic programs and error messages The diagnostic programs are provided on the Device Drivers and IBM Enha...

Страница 72: ...tinuous beep Your startup boot microprocessor has failed or your system board or speaker subsystem might contain a failing component If the system continues through POST with no errors call for servic...

Страница 73: ...e 012980xx and 012981xx Data for microprocessor Download and install the latest level of system BIOS code I9990305 POST could not find an operating system Install your operating system Troubleshooting...

Страница 74: ...e diagnostic test Fixed Disk test 1 Remove the first drive not recognized and try the hard disk drive diagnostic test again 2 If the remaining drives are recognized replace the drive you removed with...

Страница 75: ...inuous tone during POST The startup boot microprocessor is not working properly Call for service Monitor problems Monitor symptom Suggested action The screen is blank Verify that v The computer power...

Страница 76: ...additional shielding is available for the 9521 and 9527 monitors For information about the enhanced monitor cable contact your IBM reseller or IBM marketing representative If the problem remains call...

Страница 77: ...formation Product Recovery program The Product Recovery program reinstalls your operating system and preinstalled software It is on a hidden partition on the hard disk The Product Recovery Program run...

Страница 78: ...58 IBM IntelliStation Z Pro Type 6221 Installation Guide...

Страница 79: ...nce by following the troubleshooting procedures that IBM provides in the online help or in the publications that are provided with your system and software The information that comes with your system...

Страница 80: ...which products are supported by Support Line in your country or region go to http www ibm com services sl products For more information about Support Line and other IBM services go to http www ibm co...

Страница 81: ...e removal of parts and their return to IBM A part that replaces a removed part will assume the warranty service status of the removed part Unless IBM specifies otherwise these warranties apply only in...

Страница 82: ...from an IBM Internet Web site or from other electronic media and following the instructions that IBM provides If your problem can be resolved with a Customer Replaceable Unit CRU e g keyboard mouse sp...

Страница 83: ...sit in those cases where IBM is responsible for the transportation charges Neither IBM nor your reseller are responsible for any of your confidential proprietary or personal information contained in a...

Страница 84: ...s and obligations are subject to the courts of the country in which you acquired the Machine Part 2 Country unique Terms AMERICAS ARGENTINA Governing Law The following is added after the first sentenc...

Страница 85: ...goods are of a kind ordinarily acquired for personal domestic or household use or consumption then none of the limitations in this paragraph apply Governing Law The following replaces laws of the cou...

Страница 86: ...s added under this heading Disputes arising out of or in connection with this Statement of Limited Warranty shall be finally settled by arbitration which shall be held in Bangalore India in accordance...

Страница 87: ...MAGES MORAL INCIDENTAL OR INDIRECT DAMAGES FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES OR Arbitration The following is added under this heading Disputes arising out of or in connection with this Statement...

Страница 88: ...or Ukraine you may obtain warranty service for that Machine in any of those countries from either 1 an IBM reseller approved to perform warranty service or 2 from IBM If you purchase a Machine in a M...

Страница 89: ...registered office and or commercial site location only are competent 4 in France Algeria Benin Burkina Faso Cameroon Cape Verde Central African Republic Chad Comoros Congo Republic Djibouti Democrati...

Страница 90: ...elsinki will appoint the chairman EUROPEAN UNION EU THE FOLLOWING TERMS APPLY TO ALL EU COUNTRIES Consumers have legal rights under applicable national legislation governing the sale of consumer goods...

Страница 91: ...nternal Code LIC The above limitation shall not apply to damages for bodily injuries including death and damages to real property and tangible personal property for which IBM is legally liable 2 UNDER...

Страница 92: ...d Internal Code LIC Applicability of suppliers and resellers unchanged FRANCE Limitation of Liability The following replaces the second sentence of the first paragraph of this section In such instance...

Страница 93: ...tion Except as expressly provided in these terms and conditions all statutory conditions including all warranties implied but without prejudice to the generality of the foregoing all warranties implie...

Страница 94: ...laim from IBM UNITED KINGDOM Limitation of Liability The following replaces the terms of this section in its entirety For the purposes of this section a Default means any act statement omission or neg...

Страница 95: ...eriod Type of Warrany Service Worldwide Parts 3 years labor 3 years 2 See Types of Warranty Service for the legend and explanations of warranty service types Types of Warranty Service If required IBM...

Страница 96: ...ction or for Mail in Service IBM will return it to you at IBM s expense unless IBM specifies otherwise You are responsible for the subsequent installation and verification of the Machine This type of...

Страница 97: ...TY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer...

Страница 98: ...Microsoft Windows and Windows NT are trademarks of Microsoft Corporation in the United States other countries or both UNIX is a registered trademark of The Open Group in the United States and other c...

Страница 99: ...se These products are offered and warranted solely by third parties IBM makes no representations or warranties with respect to non IBM products Support if any for the non IBM products is provided by t...

Страница 100: ...e reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installe...

Страница 101: ...uct is in conformity with the protection requirements of EU Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility IBM cannot acce...

Страница 102: ...de grounding type attachment plug rated 15 amperes 125 volts For units intended to be operated at 230 volts U S use Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT o...

Страница 103: ...tan Ukraine Upper Volta Uzbekistan Vanuatu Vietnam Wallis and Futuna Yugoslavia Federal Republic of Zaire 13F9997 Denmark 14F0015 Bangladesh Lesotho Maceo Maldives Namibia Nepal Pakistan Samoa South A...

Страница 104: ...Islands Canada Cayman Islands Colombia Costa Rica Cuba Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Jamaica Mexico Micronesia Federal States of Netherlands Antilles Nicaragua P...

Страница 105: ...registration 49 serial number 1 turning off 36 computer keys request replacement 1 configuration custom 43 fine tuning 45 ServeRAID programs 38 summary window 44 Configuration Setup Utility 38 connect...

Страница 106: ...rveRAID Manager 40 IntelliStation Web address 1 internal drive bays 20 drives installing 20 internal drives installing 20 inventory 4 K key 49 keyboard problems 54 L LED error 57 license agreement 37...

Страница 107: ...y U bolt 32 serial number 49 ServeRAID Manager 45 Configuration wizard 40 illus 41 Custom configuration 41 description 39 Express configuration 41 online help 46 overview 39 startable CD mode 39 Serve...

Страница 108: ...88 IBM IntelliStation Z Pro Type 6221 Installation Guide...

Страница 109: ......

Страница 110: ...Part Number 88P9124 Printed in USA 1P P N 88P9124...

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