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© Copyright IBM Corp. 2002

17

Chapter 3. Frequently asked questions

This chapter contains some frequently asked questions related to the

E

server xSeries

440 server. This information is intended to supplement the standard xSeries 440
documentation.

•

IBM

E

server xSeries 440 Installation Guide

•

IBM

E

server xSeries 440 Option Installation Guide

•

IBM

E

server xSeries 440 Rack Installation Instructions

•

IBM

E

server xSeries 440 User’s Guide

•

IBM

E

server xSeries 440 Hardware Maintenance Manual (HMM)

•

Hints and Tips (located at http://www.ibm.com/pc/support/)

•

Documentation provided with software and optional devices

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Содержание eserver xSeries 440

Страница 1: ...IBM ERserver Hints Tips and Frequently Asked Questions for the xSeries 440 Quick Reference...

Страница 2: ...general information in Appendix A Notices on page 29 Second Edition October 2002 Copyright International Business Machines Corporation 2002 All rights reserved US Government Users Restricted Rights U...

Страница 3: ...s NT 16 Additional hints and tips 16 Chapter 3 Frequently asked questions 17 Cabling 18 Centerplane 19 Diagnostic tests 19 Light Path Diagnostics 19 Memory 20 Microprocessor 21 Network operating syste...

Страница 4: ...iv Hints Tips and Frequently Asked Questions for the xSeries 440 Quick Reference...

Страница 5: ...h the xSeries 440 server These guidelines will help you work safely while working with the server or options Back up all important data before you make changes to disk drives For a list of supported o...

Страница 6: ...the xSeries 440 Quick Reference Major components of the xSeries 440 server The following illustration shows the locations of major components in the xSeries 440 server Note The illustrations in this d...

Страница 7: ...standard xSeries 440 documentation which includes the following IBM Eserver xSeries 440 Installation Guide IBM Eserver xSeries 440 Option Installation Guide IBM Eserver xSeries 440 Rack Installation I...

Страница 8: ...202 at http www ibm com pc support Description The EMC shield scalability bracket on some xSeries 440 servers is not recessed enough and this makes it is very difficult to install and remove the scala...

Страница 9: ...manufactured after 6 14 2002 are not affected Note The system chassis is marked with a date on the front left side Solution Replace the cover latch Order FRU part number 24P1289 for systems that have...

Страница 10: ...ific problem described above For more information See Tip H176213 at http www ibm com pc support Description Nonmaskable Interrupt NMI errors or dropped network connections can occur if an Intel PRO 1...

Страница 11: ...hrough the service processor Workaround Synchronize the Linux operating system clock to the system RTC There are two options Periodically restart the server This will cause the Linux operating system...

Страница 12: ...the system 2 When the message Press F1 for Configuration Setup appears press F1 3 Enable the SMP Expansion Module CEC option To do this a Select Advanced Setup b Select CPU Socket State c Enable all...

Страница 13: ...6490 at http www ibm com pc support Description This error occurs with RSA firmware level 1 03 or earlier It is informational only and it will be removed in the next release of the RSA firmware This e...

Страница 14: ...xt level of the RSA firmware is scheduled for release in the third quarter of 2002 It will be available from the http www ibm com pc support Web site Search on Remote Supervisor Adapter Firmware Worka...

Страница 15: ...her ServeRAID adapters For information about the PCI scan order see PCI scan order on page 22 Solution Do not install a ServeRAID adapter in PCI slot 1 For more information See Tip H176217 at http www...

Страница 16: ...D you must refresh the files in the system partition Complete the following steps to refresh the files in the system partition 1 If the error message occurs reinsert the ServerGuide 6 0 8 CD and resta...

Страница 17: ...from the right side of the server 3 Open the cover 4 Grasp the shipping retention bracket or brackets by the removal handles and lift them up and out of the server Note If there is one SMP Expansion...

Страница 18: ...front edge of the SMP Expansion Module against the side of the top cross member of the chassis then align the side wall of the SMP Expansion Module against the inside wall of the chassis 3 While keepi...

Страница 19: ...vice drivers 1 When prompted for a network adapter during the Windows NT installation choose Select from List and then specify the MS Loopback Adapter 2 After you install Windows NT install the xSerie...

Страница 20: ...16 Hints Tips and Frequently Asked Questions for the xSeries 440 Quick Reference...

Страница 21: ...ement the standard xSeries 440 documentation IBM Eserver xSeries 440 Installation Guide IBM Eserver xSeries 440 Option Installation Guide IBM Eserver xSeries 440 Rack Installation Instructions IBM Ese...

Страница 22: ...posite end of the cable to the SMP Expansion port 1 on the upper SMP Expansion Module 2 Connect the second SMP Expansion cable that came either with the server or with the optional second SMP Expansio...

Страница 23: ...enterplane out of its socket Diagnostic tests Why is the option to test the Scalability Port grayed out in the Diagnostic test menu This test is not supported currently but it will be added in the thi...

Страница 24: ...ort What should be done if the system reboots and reports only half of the memory installed 1 Verify that The memory modules are seated properly You have installed the correct type of memory If you ch...

Страница 25: ...8 and Windows NT on page 16 What does it mean when I receive disk I O error 00002000 while installing Windows on an xSeries 440 server Typically this error is caused by a defective SCSI cable or bent...

Страница 26: ...to be able to use the Light Path Diagnostic LEDs to help locate system problems Complete the following steps to view the LEDs after removing ac power from the server a Turn off the server and all per...

Страница 27: ...the Top Power Board What should be done if the system will not turn off Verify whether you are using an ACPI or non ACPI operating system If you are using a non ACPI operating system 1 Press Ctrl Alt...

Страница 28: ...herefore the ServeRAID 4H controller gets registered first because of its device driver name IPSRAIDN SYS The ServeRAID 4Lx or 4Mx get registered after the 4H driver because the driver name NFRD960 SY...

Страница 29: ...ween the chassis and the Upper and Lower SMP Expansion Modules if upper is installed is required for correct system operation Attention If you remove this bracket you must replace it If a shipping ret...

Страница 30: ...xpansion Module during startup If the system recognizes only the lower SMP Expansion Module during startup visually check the centerplane for bent pins and missing or broken capacitors Also check each...

Страница 31: ...that contains troubleshooting procedures and explanations of error messages and error codes If you suspect a software problem see the information for the operating system or program Using the documen...

Страница 32: ...nfiguration and software problems with xSeries servers For information about which products are supported by Support Line in your country or region go to http www ibm com services sl products For more...

Страница 33: ...ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaim...

Страница 34: ...ng to hard disk drive capacity or communications volume MB stands for 1000000 bytes and GB stands for 1000 000 000 bytes Total user accessible capacity may vary depending on operating environments Max...

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