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 32

IBM® xSeries 150: Installation Guide

 

 

Troubleshooting chart

Notes:

1. See the "Solving Problems" section in the User’s Reference on the IBM xSeries 

Documentation CD for more detailed troubleshooting charts.

2. If you cannot find the problem in the troubleshooting charts, run the diagnostic 

programs. If you have run the diagnostic test programs, or if running the tests 
does not reveal the problem, call for service.

Monitor

Suggested action

Testing

Some IBM monitors have their own self-tests. If you suspect a problem with your 
monitor, refer to the information that comes with the monitor for adjusting and 
testing instructions.    

If you still cannot find the problem, call for service.

The screen is blank.

Verify that: 

1. The server power cord is plugged into the server and a working electrical 

outlet.

2. The monitor cables are connected properly.

3. The monitor is turned on and the Brightness and Contrast controls are adjusted 

correctly.

If the items above are correct and the screen remains blank, call for service.

Only the cursor appears.

Call for service.

The monitor works when you 
turn on the server, but goes 
blank when you start some 
application programs.

Verify that: 

1. The primary monitor cable is connected to the video port. 

2. You installed the necessary device drivers for the applications.

If the items above are correct and the screen remains blank, call for service.

Wavy, unreadable, rolling, 
distorted screen, or screen jitter.

If the monitor self-tests show the monitor is OK, consider the location of the 
monitor. Magnetic fields around other devices (such as transformers, appliances, 
fluorescent lights, and other monitors) can cause screen jitter or wavy, unreadable, 
rolling, or distorted screen images. If this happens, turn off the monitor. (Moving a 
color monitor while it is turned on might cause screen discoloration.) Then move the 
device and the monitor at least 305 mm (12 in.) apart. Turn on the monitor.    

Notes:

1. To prevent diskette drive read/write errors, be sure the distance between 

monitors and diskette drives is at least 76 mm (3 in.). 

2. Non-IBM monitor cables might cause unpredictable problems.

3. An enhanced monitor cable with additional shielding is available for the 9521 

and 9527 monitors. For information about the enhanced monitor cable, see your 
IBM reseller or IBM marketing representative.

If the problem remains, call for service.

Wrong characters appear on the 
screen.

If the wrong language is displayed, update the BIOS with the correct language.    

If the problem remains, call for service.

Содержание eServer 150 xSeries

Страница 1: ...IBM IBM xSeries 150 Installation Guide...

Страница 2: ......

Страница 3: ...IBM IBM xSeries 150 Installation Guide...

Страница 4: ...formation in Appendix B Product warranties and notices on page 39 First Edition October 2000 Copyright International Business Machines Corporation 2000 All rights reserved US Government Users Restrict...

Страница 5: ...kirjanen ennen kuin asennat t m n tuotteen Avant de proc der l installation de ce produit lisez le manuel Safety Information Vor Beginn der Installation die Brosch re mit Sicherheitshinweisen lesen Pr...

Страница 6: ...instalar este produto leia o folheto Informa es sobre Seguran a Antes de instalar este producto lea la Informaci n de Seguridad L s s kerhetsinformationen innan du installerar den h r produkten Safety...

Страница 7: ...y equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instru...

Страница 8: ...quired by local ordinances or regulations Statement 3 CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following Do not remove the cove...

Страница 9: ...ON The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To...

Страница 10: ...viii IBM xSeries 150 Installation Guide...

Страница 11: ...30 POST error messages 30 Troubleshooting chart 32 Appendix A Rack Installation Instructions 35 Appendix B Product warranties and notices 39 Warranty Statements 39 IBM Statement of Limited Warranty f...

Страница 12: ...x IBM xSeries 150 Installation Guide...

Страница 13: ...Wide Web address http www ibm com pc us netfinity For a rack model refer to the Rack Installation Instructions provided with your server for complete installation and removal instructions The server s...

Страница 14: ...ly configured Size Tower Model Height 440 mm 17 3 in Depth 660 mm 26 0 in Width 220 mm 8 7 in Weight approximately 36 74 Kg 81 lb when fully configured Integrated functions Netfinity Advanced System M...

Страница 15: ...guidance or advice Attention These notices indicate possible damage to programs devices or data An attention notice is placed just before the instruction or situation in which damage could occur Caut...

Страница 16: ...4 IBM xSeries 150 Installation Guide...

Страница 17: ...the appliance server in a rack For more information on how to install a rack mounted server in a rack see Appendix A Rack Installation Instructions on page 35 Notes 1 If you plan to use the IBM Advan...

Страница 18: ...te all the cables through the cable management assembly on the rack see the following illustration Routing cables through cable management assembly For more information on installing your xSeries 150...

Страница 19: ...ower is present the server is off and ring signal detect is enabled in the Configuration Setup utility program you can turn on the server by telephone input The Netfinity Advanced System Management Pr...

Страница 20: ...Power control button to power the server on again You can press and hold the Power control button for more than 4 seconds to cause an immediate shutdown of the server and place the server in standby m...

Страница 21: ...el Rack model Hard disk drive activity light green Hard disk drive status light amber Reset button Power control button Power control button shield if installed Cover release latch Serial number Opera...

Страница 22: ...slowly one flash per second the drive is being rebuilt When the light flashes rapidly three flashes per second the controller is identifying the drive Operator information panel The following illustr...

Страница 23: ...n a system error occurs An LED on the diagnostic panel on the system board will also be on to further isolate the error Refer to the Problem solving section of the User s Reference on the IBM xSeries...

Страница 24: ...12 IBM xSeries 150 Installation Guide...

Страница 25: ...e the appliance s network configuration including assigning the IP address default gateway network mask and DNS server to be used by the appliance You can also use the Advanced Appliance Configuration...

Страница 26: ...ernet Explorer 4 01 or later Notes 1 If you are using Internet Explorer 5 x you must install the optional Java Virtual Machine VM support to access a client system running UM Services 2 If you are usi...

Страница 27: ...K to log in Once you have logged in you can begin using Terminal Services Cleint to configure and manage your appliance Note To ensure system security use Windows Powered to change the Administrator p...

Страница 28: ...mber type of appliance and whether DHCP in use by the appliance or not Furthermore it will report the hostname primary IP address subnet mask primary DNS address and primary gateway address if these a...

Страница 29: ...at appears in the Information Pane varies depending on the item that is selected For example if you select the All Appliances item from the Tree View Pane the Information Pane displays configuration i...

Страница 30: ...ly categorize discovered appliances and to configure them with the appropriate network settings Family rules are defined solely by appliance type or purpose Each Family can contain only one type of ap...

Страница 31: ...erefore the order in which Families appear is important To adjust this search order right click on a Family and then select Move Up or Move Down to adjust its position within the Families list Orphane...

Страница 32: ...ill be used by appliances that are members of this Family Default Gateway The IP address of the default gateway that will be used by appliances that are members of this Family optional DNS The IP addr...

Страница 33: ...e orphaned appliance and select Adopt by First Matching Family to move the appliance from the OrphanedExternally ConfiguredAppliances group to the newly createdFamily Move an appliance from one Family...

Страница 34: ...ram 4 Accept the defaults in each window that opens or refer to the Microsoft Windows documentation for more instructions When the Terminal Services Client Setup program is completed proceed to the ne...

Страница 35: ...u log on to Window Terminal Services you can view the Web Hosting Appliance graphical user interface GUI that is used to administer the appliance However when you first log onto Terminal Services the...

Страница 36: ...24 IBM xSeries 150 Installation Guide...

Страница 37: ...table CD that contains the preload image for your xSeries 150 and is used to recover the preloaded image on your server You must start your server using the Recovery Enablement Diskette before you wil...

Страница 38: ...ng your system with the ServeRAID Configuration Reset diskette will reset your ServeRAID adapter to factory default settings All data stored in your ServeRAID array will be lost Use this diskette only...

Страница 39: ...this CD Terminal Services Client The stand alone Win32 Terminal Services Client application The NAS appliance supports web based terminal services so this is an optional installation To install the Te...

Страница 40: ...28 IBM xSeries 150 Installation Guide...

Страница 41: ...liance first confirm that the problem is not being caused by a network connectivity issue Once you have confirmed network connectivity contact IBM service or attach a monitor mouse and keyboard to you...

Страница 42: ...ep also occurs after POST if you enter an incorrect password Two short Follow the instructions that appear on the screen Three short POST detected a system memory error Verify that the memory is insta...

Страница 43: ...thing is resting on the keyboard keys 962 Parallel port configuration error Start the Configuration Setup program and verify that the parallel port setting is correct 11xx Serial port error Verify tha...

Страница 44: ...grams Verify that 1 The primary monitor cable is connected to the video port 2 You installed the necessary device drivers for the applications If the items above are correct and the screen remains bla...

Страница 45: ...changed the memory you updated the memory configuration with the Configuration Setup Utility program 4 All banks of memory on the DIMMs are enabled The server might have automatically disabled a DIMM...

Страница 46: ...terminated correctly 3 Any external SCSI option is turned on You must turn on an external SCSI option before turning on the server For more information see your SCSI and expansion enclosure documentat...

Страница 47: ...uts when installing your server in a rack NOTE TO PRINTER Final Size 5 X 9 Colors Black Rack Mounting Template REAR Rack Mounting Template FRONT P N 09N8206 Printed in the U S A Slide rail Rear Left S...

Страница 48: ...to prevent the rack from overloading the power outlets when you install multiple devices in a rack The following is a list of items shipped in your rack installation kit If any items are missing or da...

Страница 49: ...ail A 6 A A 3 A 5 B A Fully extend the slide rails out of the rack Lift the server above the rails then rest the rack support wheels located on the rear of the server on the slide rails Lower the fron...

Страница 50: ...your server documentation to complete the installation Store these instructions in the binder that comes with your server Route all the cables through the cable management assembly as shown Then use...

Страница 51: ...you purchase for your use and not for resale from IBM or your reseller The term Machine means an IBM machine its features conversions upgrades elements or accessories or any combination of them The te...

Страница 52: ...ONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU IN THAT EVENT SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WAR...

Страница 53: ...to fulfill their obligations and d inform IBM or your reseller of changes in a Machine s location IBM is responsible for loss of or damage to your Machine while it is 1 in IBM s possession or 2 in tr...

Страница 54: ...installed subsequently or otherwise Unless IBM specifies otherwise the following warranties apply only in the country where you acquire the Machine Nothing in this Statement of Warranty affects any s...

Страница 55: ...n will be provided WITHOUT WARRANTIES OF ANY KIND Warranty Service To obtain warranty service for the Machine contact your reseller or IBM You may be required to present proof of purchase IBM or your...

Страница 56: ...e may not be new and may have been previously installed Regardless of the Machine s production status IBM s appropriate warranty terms apply Limitation of Liability Circumstances may arise where becau...

Страница 57: ...the Trade Practices Act 1974 IBM s liability is limited to the repair or replacement of the goods or the supply of equivalent goods Where that condition or warranty relates to right to sell quiet pos...

Страница 58: ...ania Armenia Belarus Bosnia and Herzegovina Bulgaria Croatia Czech Republic Georgia Hungary Kazakhstan Kirghizia Federal Republic of Yugoslavia Former Yugoslav Republic of Macedonia FYROM Moldova Pola...

Страница 59: ...dition to new parts re used parts as well Limitation of Liability The following is added to this Section The limitations and exclusions specified in the Statement of Warranty will not apply to damages...

Страница 60: ...ed 3 indirect damages even if IBM or your reseller is informed of their possibility SOUTH AFRICA NAMIBIA BOTSWANA LESOTHO AND SWAZILAND Limitation of Liability The following is added to this Section I...

Страница 61: ...duct is included as part of the Product Any software provided along with the Product that is associated with a separate end user license agreement is licensed to you under the terms of that license ag...

Страница 62: ...You must acquire a separate CAL for each electronic device that accesses or makes use of Authentication Services d Deploying CALs You may deploy CALs for the Product only in Per Seat mode In Per Seat...

Страница 63: ...ENVIRONMENTAL DAMAGE 6 TERMINATION Without prejudice to any other rights Manufacturer and or MS may cancel this EULA if you do not abide by the terms and conditions of this EULA in which case you mus...

Страница 64: ...LAR JURISDICTION PLEASE REFER TO THE WARRANTIES INCLUDED BELOW OR PROVIDED WITH THE SOFTWARE PRODUCT PRINTED MATERIALS End User License Agreement Microsoft Windows Services for NetWare Version 5 0 IMP...

Страница 65: ...oftware on other computers or unique electronic devices Devices may require additional licenses please consult the license agreement accompanying such software e Reservation of Rights Manufacturer and...

Страница 66: ...you purchase the COMPUTER from Manufacturer 12 EXPORT RESTRICTIONS You acknowledge that the Product is subject to U S export jurisdiction You agree to comply with all applicable international and nati...

Страница 67: ...is at your own risk Edition Notice INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE...

Страница 68: ...ury This IBM PC product cannot prevent errors that might occur if software you use or exchange data with is not ready for the Year 2000 IBM software that comes with this product is Year 2000 Ready How...

Страница 69: ...nds for 1000000000 bytes Total user accessible capacity may vary depending on operating environments Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives...

Страница 70: ...ipment standard entitled Digital Apparatus ICES 003 of the Department of Communications Avis de conformit aux normes du minist re des Communications du Canada Cet appareil num rique respecte les limit...

Страница 71: ...ord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a parallel blade grounding type attachment plug rated 15 amperes 125 volts For units inte...

Страница 72: ...weden Syria Togo Tunisia Turkey former USSR Vietnam former Yugoslavia Zaire Zimbabwe 13F9997 Denmark 14F0015 Bangladesh Burma Pakistan South Africa Sri Lanka 14F0033 Antigua Bahrain Brunei Channel Isl...

Страница 73: ...tion panel See operator in formation panel 10 L LEDs diagnostic panel 11 front of server 9 lights See LEDs 9 logs error 29 event 29 M memory specifications 2 memory module specifications 2 microproces...

Страница 74: ...62 IBM xSeries 150 Installation Guide...

Страница 75: ......

Страница 76: ...IBM Part Number 21P9107 Printed in the United States of America on recycled paper containing 10 recovered post consumer fiber 21P9107...

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