IBM BladeCenter PN41, Руководство по диагностике и обслуживанию, Страница: 53 / 88

General problems
The following table lists symptoms of problems and suggested actions to correct the
problems.
v Follow the suggested actions in the order in which they are listed in the Action
column until the problem is solved.
v
See Chapter 3, “Parts listing, Type 3020,” on page 23 to determine which
components are CRUs and which components are FRUs.
v
If an action step is preceded by “(Trained service technician only),” that step must
be performed only by a trained service technician.
Symptom Action
Power LED Fast Blink (will not
discover)
1. Check the advanced management module log events
for any errors.
2. Reseat the blade.
3. Make sure that the advanced management module
firmware is at the latest level.
4. Call for service.
Web Management Interface to
advanced management module
communications failures
1. Make sure that the number of TCP command
protocol connections in the advanced management
module is correct (see the Installation and User's
Guide for additional information). In the advanced
management module Web interface, click MM
Control → Network → Protocols to check the TCP
connections.
2. Make sure that your CIN and VLANs are configured
correctly.
3. Make sure that your VMware Ethernet configuration
is set correctly (see the Installation and User's Guide
for additional information).
4. Make sure that the code levels on the switches and
the advanced management module are correct.
5. Make sure that your network setup is correct (see the
Installation and User's Guide for additional
information).
6. Call for service.
DPPM card on the Web
Management Interface discovery
list is not available for binding
1. Check the advanced management module event log
to verify that the Deep Packet Processing Module
(DPPM) is shown.
2. If the DPPM card is bonded to another device, press
and hold the LED test/reset button on the DPI blade
for 20 seconds to unbind the blade.
Problems bonding DPPM blade
to the ASM
1. If the DPPM is not shown on the Hardware page,
click the General tab and check the binding status.
2. See chapter 4 in the Installation and User's Guide for
information about binding the DPI blade to the ASM.
Chapter 5. Diagnostics
41