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Check Procedures 2-21
Table 2- 2 Error Symptoms List
Error Symptoms Action/FRU
NOTE: To diagnose a problem, first find the error symptom in the left
column. If directed to a check procedure, replace the FRU indicated in the
check procedure. If no check procedure is indicated, the first Action/FRU
listed in right column is the most likely cause.
CD-ROM drive cannot load or
eject when the system is
turned on and its eject
button is pressed and held.
“CD-ROM Emergency-exit <option 1>” on
page 5-25 or CD-ROM Emergency-exit
Option <2> page 5-26.
CD-ROM drive power.
"CD-ROM Drive" on page 2-34.
CD-ROM drive
CD-ROM drive does not read
and there are no error
codes or messages are
displayed.
CD may have dirt or foreign material on it.
Check with a known good disc.
Ensure that the CD-ROM driver is installed
properly.
CD-ROM drive.
CD-ROM drive can play audio
CD but no sound output.
Ensure that the headphone jack of the CD-
ROM has an output, then check if the audio
cable from CD-ROM drive to system board
CN6 (see "2137 System Board "on page 5-5)
or CN15 (see "2138 System Board Layout"
on page 5-15 is connected properly.
Turn up the voice.
Speaker power/connection/cable.
CD-ROM drive.
Real-Time Clock
Real-time clock is inaccurate. Ensure that the information in the Date and
Time of BIOS Setup is set correctly.
RTC battery. See “System Backup Battery”
on page 4-26.
System board
Audio
Audio software program
invokes but no sound
comes from speakers.
Speaker power/connection/cable.