5. Run the “Advanced Diagnostics Device Presence Test” on page 2-34
for hard disk drives. For factory-installed CD-ROM drives, go to
“Diagnostics for Factory-Installed Drive Devices Not Supported by
Advanced Diagnostics” on page 2-40.
6. Restart the system and check the Setup Utility.
7. In the Setup Utility, check that the correct drive size is set for the
flagged drive shown in the Installed Devices list.
If any drive is flagged as
Not Installed
, check the connector and
cable for that drive.
If the first drive is flagged as
Not Installed
, replace the primary
drive.
If all drives are flagged as
Not Installed
, replace the primary drive.
If any drive (other than the first drive) is flagged as
Not Installed
,
replace that drive.
If the problem remains, check the continuity on the drive cable and
replace the cable if necessary. If that does not fix the problem,
replace the system board.
8. If an upgrade processor is installed, make sure that the processor speed
shown is correct.
Note: The CD-ROM must be the last device installed and jumpers set
correctly to be listed in the Setup Utility. See “Hard Disk Drive
Jumper Settings” on page 5-11 for factory-installed drive device
jumper settings.
Also ensure the CD-ROM cable is attached to the secondary
drive connector.
If any other adapter or device is flagged as
Not Installed
, run the
Setup program.
Check to see if any adapter or device is set to a conflicting address with any
other adapter or device. Also be sure that any adapter or device missing
from the list is not set to
Disabled
.
Note: If you cannot add a missing adapter or device to the list, the
diagnostic code for the missing adapter or device is not on the
diagnostic diskette. Run the diagnostics provided with that device.
Check Procedures
2-39
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