Warning: Formatting results in a complete loss of data on the hard disk,
including system software. If you are directed to or elect to format the hard
disk, you must do the following:
1. Prior to formatting, have the customer back up all information.
2. Prior to returning the system to the customer, you must reinstall the
system software on the hard disk.
Formatting Procedure
Before replacing a failing hard disk drive, try to format it as follows:
1. Power off the system unit. Check that the hard disk drive cable is tightly
connected.
2. Insert the Advanced Diagnostics diskette into drive A.
3. Power on the system unit.
4. Press 0 (SYSTEM CHECKOUT), then press Enter.
5. Depending on the options installed in the system, questions about
attached devices may appear on the screen. Answer as required, then
press Enter.
6. Press Y (IS THE LIST CORRECT (Y/N)?), then press Enter. If the list
is incorrect, follow the instructions on the screen to correct the list
before answering “Yes.”
7. Press 0 (RUN TESTS ONE TIME), then press Enter.
8. Select 17 (HARD DISK DRIVE), then press Enter.
9. Press 7 (FORMAT MENU), then press Enter.
10. Press 1, C, then press Enter.
11. Press Y (DO YOU WANT TO CONTINUE (Y/N)?), then press Enter.
12. Press Y or N (ALL DEFECTS WILL BE SHOWN ON THE MONITOR,
THEY CAN ALSO BE PRINTED ON LPT1. IS A HARD COPY
NEEDED?), then press Enter.
13. If you were instructed to perform an UNCONDITIONAL FORMAT, follow
the instructions on the screen.
14. Prior to formatting, have the customer back up all information.
15. Prior to returning the system to the customer, you must reinstall the
system software on the hard disk.
Diagnostic Aids
3-9
Содержание Aptiva 2144
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