About
this
guide
This
guide
provides
information
on
installing
and
servicing
the
IBM
4820
SurePoint
Solution
and
is
organized
as
follows:
v
Chapter
1,
“Introducing
the
IBM
4820
SurePoint
Solution,”
describes
all
models
and
available
options
for
the
4820
SurePoint
™
Solution.
v
Chapter
2,
“Installing
the
IBM
4820,”
on
page
11
provides
the
installation
steps
for
the
display
and
the
features.
v
Chapter
3,
“Maintaining
the
IBM
4820,”
on
page
67
describes
common
maintenance
procedures
for
all
models
of
the
4820.
v
Chapter
4,
“Troubleshooting
common
problems,”
provides
information
on
resolving
common
problems.
v
Appendix
A,
“Field-replaceable
units”
provides
the
field
replaceable
unit
(FRU)
part
numbers
for
the
4820.
v
Appendix
B,
“Mounting
surface
templates”
are
necessary
when
installing
the
distributed
pedestal
and
the
free-standing
pedestal.
Throughout
this
guide,
the
following
numeric
terms
refer
to
the
IBM
product
name:
4820
4820
SurePoint
Solution
4694
4694
Point
of
Sale
Terminal
4840
IBM
4840
SurePOS
™
500
Series
4800
4840
SurePOS
700
Series
Who
should
read
this
guide
Personnel
responsible
for
installing,
maintaining,
and
using
the
IBM
4820
SurePoint
Solution
should
read
this
guide.
Some
chapters
provide
information
that
is
intended
for
trained
technical
personnel.
Related
publications
The
following
IBM
publications,
drivers,
and
service
diskette
information
are
available
from
the
IBM
Retail
Store
Solutions
Web
site
at:
www.ibm.com/solutions/retail/store/.
From
the
store
page,
click
Support
.
v
IBM
4820
SurePoint
Solution:
System
Reference
,
SA27-4249
v
IBM
4694
Point-of-Sale
Terminals:
Installation
and
Operation
Manual
,
SA27-4005
v
IBM
4694
Point-of-Sale
Terminals:
Hardware
Service
Manual
,
SY27-0364
v
IBM
SurePOS
700
Series
Installation
and
Operations
Guide
,
GA27-4223
v
IBM
SurePOS
500
Series
Installation
and
Operations
Guide
,
GA27-4254
v
IBM
SurePOS
300
Series
Installation
and
Service
Guide
,
GA27-4309
v
IBM
SurePOS
720,
740,
and
780
Planning,
Installation
and
Operation
Guide
,
GA27-4328
v
IBM
SurePOS
720,
740,
and
780
Hardware
Service
Guide
,
SA27-4329
v
IBM
SurePOS
700
Series:
Options
and
I/O
Devices
Service
Guide
,
SY27-0392
Update
November
2005
©
Copyright
IBM
Corp.
1999,
2005
ix
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