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Additional help

The README file on the IBM 2X/4X/24X CD-ReWritable Drive
Option Diskette includes troubleshooting hints. If you follow these
instructions and still have a problem, go to Appendix E, “Help and
service information.”

Appendix E.
Help and service information

If you have questions about your new Options by IBM product, or
require technical assistance, visit the IBM Personal Computing Support
Web site at http://www.pc.ibm.com/support. For information about
IBM, IBM PC products, or Options by IBM visit the IBM Personal
Computing Web site at http://www.pc.ibm.com. Additionally, you can
receive information from the IBM Automated Fax system at
1-800-426-3395 (in Canada, 1-800-465-3299), or from the Personal
Systems Group Bulletin Board System (PSG BBS) at 1-919-517-0001.
You can also get help and information through the IBM PC
HelpCenter, 24 hours a day, seven days a week. Response time may
vary depending on the number and nature of the calls received.

Marketing, installation, and configuration support through the
HelpCenter will be withdrawn or made available for a fee, at IBM’s
discretion, 90 days after the option has been withdrawn from
marketing. Additional support offerings, including step-by-step
installation assistance, are available for a nominal fee.

During the warranty period, assistance for replacement or exchange of
defective components is available. In addition, if your IBM option is
installed in an IBM computer, you might be entitled to service at your
location. Your technical support representative can help you
determine the best alternative.

3-28 IBM 2X/4X/24X CD-ReWritable Internal IDE Option Kit

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Содержание 28L2234

Страница 1: ...2X 4X 24X CD ReWritable Internal IDE Option Kit OPTIONS ...

Страница 2: ...apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time This publication was developed for products and services offer...

Страница 3: ...rive after installation 2 1 Using CD R and CD RW discs 2 1 Using the drive controls and connectors 2 2 Front view of the drive 2 2 Rear view of the drive 2 2 Using the drive to record files on CDs 2 3 Using CD handling precautions 2 4 Caring for a CD 2 4 Loading a CD 2 5 Manually ejecting a CD 2 6 Playing an audio CD 2 6 Using a data CD 2 8 Copyright IBM Corp 1999 iii ...

Страница 4: ...tics 3 27 Additional help 3 28 Appendix E Help and service information 3 28 Step 1 Problem solving 3 29 Step 2 Preparing for the call 3 29 Step 3 Placing the call to IBM 3 29 Step 4 Placing the call to computer and BIOS manufacturers 3 30 Appendix F Product warranty and notices 3 31 Notices 3 33 Trademarks 3 34 Electronic emission notices 3 34 iv IBM 2X 4X 24X CD ReWritable Internal IDE Option Kit...

Страница 5: ...Safety Read first v ...

Страница 6: ...ot want to receive further information About this book This manual contains information on the IBM 2X 4X 24X CD ReWritable Internal IDE Option Kit It is divided into the following parts Part 1 Quick installation guide This section contains product and software descriptions installation requirements and abbreviated installation instructions Part 2 User s guide This section contains device handling ...

Страница 7: ... can record approximately 650 MB2 of information on a CD RW disc in about 36 minutes The drive can write to a CD R disc at up to four times the standard CD ROM speed recording data at up to 600 KB per second At this rate the drive can record approximately 650 MB of information on a CD R disc in about 18 minutes The drive can also read data at up to 24 times the standard CD ROM speed or 3600 KB per...

Страница 8: ...S mode The diskette also includes an audio CD player program for DOS and a diagnostic program Note The software included in this option kit does not enable the drive s CD recording capabilities with DOS Windows 3 x or OS 2 operating systems Installation requirements To install the CD ReWritable drive you must have Documentation You will need the documentation that comes with your computer operatin...

Страница 9: ...are attaching the CD ReWritable drive to the same port as another device such as a hard disk drive or tape drive you might need to change the configuration of that device For more information refer to the documentation that comes with the device You cannot install some devices such as a high speed tape drive on the same port as a CD ReWritable drive Power connector You will need an unused power co...

Страница 10: ...er components 2 Touch your hand and the inner conductive surface of the antistatic bag containing the drive to an unpainted metal surface on the computer for two seconds This drains static electricity from the bag and your body 3 Before handling the drive ground yourself by touching an unpainted surface on the computer Ground yourself again after leaving and returning to your work area 4 Always ha...

Страница 11: ... must use the Cable Select setting for this cabling system whether the CD ReWritable drive is the only device or the second device connected to the cable The drive closest to the IDE controller is automatically the Master drive Any other devices on the IDE cable must also be set to Cable Select Step 4 Mounting the drive in the bay Attention Be sure to use the M3 x 5 mm mounting screws that come wi...

Страница 12: ...d disk drives to the cable connected to the primary IDE port and the CD ReWritable drive or other slower devices CD ROM drives tape drives removable media to the cable connected to the secondary IDE port Attach a four pin power cable connector 3 to the device dc power connector as shown If you have a sound adapter connect one of the included audio cables 1 to the device audio out connector Use the...

Страница 13: ...e finished reviewing the configuration information save the changes and exit Note Some older computers with one IDE port might not display the CD ReWritable drive information when you review the configuration setup information However you can still use the CD ReWritable drive Step 9 Installing the Easy CD Creator DirectCD software Note Be sure to see the README file for the latest information abou...

Страница 14: ...ank CD RW disc into your CD RW drive and follow the displayed menu instructions to select the type of CD you would like to create If the menu does not display use the following procedure to start Easy CD Creator or DirectCD 1 Click Start 2 Select Programs 3 Select Adaptec Easy CD Creator or Adaptec Direct CD 4 Click Easy CD Creator or Adaptec DirectCD The Easy CD Creator or DirectCD Wizard window ...

Страница 15: ...r audio CDs To create data or audio CDs 1 Select Programs Adaptec Easy CD Creator 2 Click Easy CD Creator 3 Click Data or Audio in the Easy CD Creator Wizard window The Easy CD Creator window will display the list of data files or audio tracks that are being added to the CD 4 Follow the on screen instructions For information on advanced features such as making a multisession CD or creating a CD us...

Страница 16: ... for this copying procedure Be sure that there is a blank CD R or CD RW disc in the CD ReWritable drive 7 Make changes if needed in the Advanced tab settings 8 Select the Test and Copy options For more information on the last two steps click Help Topics in the Help menu to go to the online manual 9 Select the desired number of copies 10 Click Copy to start copying your CD 11 Follow the on screen i...

Страница 17: ...al steps are required to activate the device drivers Some IBM Windows NT pre loads contain a piixide device driver This device driver replaces the Windows NT native atapi device driver and provides DMA support The drive will not work if both the atapi and piixide device drivers are enabled at the same time If both device drivers are enabled at the same time go into the Control Panel and set the St...

Страница 18: ...1 12 IBM 2X 4X 24X CD ReWritable Internal IDE Option Kit ...

Страница 19: ... the following conditions High temperature high humidity or direct sunlight Excessive vibration sudden shock or inclined surface Excessive dust Using CD R and CD RW discs The CD ReWritable drive can write to both CD R and CD RW discs CD R discs cannot be erased but can be used with standard CD ROM drives and CD players You can use CD R discs to record audio tracks store data archive files and copy...

Страница 20: ...plays a CD 4 CD tray This tray is where you load and unload a CD 5 Manual eject hole This hole provides access to the eject mechanism to remove a CD from the drive 6 Eject Load button This button opens and closes the CD tray when you push it Rear view of the drive 1 Reserved 2 Audio out connector This port connects the analog audio signals to a sound adapter 3 Configuration pins These pins are use...

Страница 21: ...l Audio This format records audio CDs that can be played on audio CD players CD Extra This format records audio and data in a multisession format CD TEXT This format records audio CDs with the album names and song titles encoded CD TEXT information is displayed on CD TEXT Compatible CD Players and CD ROM drives CD ROM Mode 1 This format is used for most CD ROM applications Format Copy Capability C...

Страница 22: ...records CDs that are playable on TV set top video CD players and most DVD systems Using CD handling precautions This section includes instructions for the proper care of CDs Caring for a CD Carefully handle and clean CDs especially writable media types such as CD R and CD RW discs so that they remain readable You can prolong the life of your CDs by using the following precautions Attention Wiping ...

Страница 23: ... out of the drive 2 Place the CD in the tray with the label facing up 3 Close the tray by pressing the Eject Load button or by gently pushing the tray in Attention Do not use force or insert foreign objects to open the CD tray If you have mounted your CD ReWritable drive in a vertical bay consult the following illustration to determine which kind of loading tray your drive has If the tray looks li...

Страница 24: ...e tray until they cover the edges of the CD 4 Close the tray either by pushing the Eject Load button again or by gently pushing on the tray Manually ejecting a CD If you press the Eject Load button and the tray does not slide out turn off the computer and straighten a large paper clip to form a tool as shown in the illustration The straightened end must extend at least 45 mm 1 8 in Insert the exte...

Страница 25: ...s double click Media Player 6 Double click Device 7 Double click CD Audio If you do not see the Media Player or CD Audio icons in the Media Player folder you must install the Windows CD Audio device driver as follows 1 Double click the My Computer then double click Control Panel then double click Multimedia 2 Click Advanced 3 Double click Media Control Devices 4 Click CD Audio Devices 5 Make sure ...

Страница 26: ...s on page 3 13 The DOS audio playback software is installed on your hard disk drive during the installation of the device drivers 2 Go to a command prompt 3 Type IBMCDPLY and press Enter 4 The program will begin and you will see a graphic that looks like the control panel of a CD player The controls are labeled with text below each icon Use your mouse to select the control you want to use 5 Press ...

Страница 27: ... the CD tray 3 Double click OS 2 System then click Drive 4 Verify that the CD ROM icon is displayed 5 Double click the CD ROM icon to view the files located on the CD Using a data CD in DOS To read a data CD in DOS 1 Turn on the computer The operating system displays the following messages drive D is the CD ROM drive in this example MSCDEX Version 2 2 3 Copyright c Microsoft Corp 1986 1993 Drive D...

Страница 28: ...10 IBM 2X 4X 24X CD ReWritable Internal IDE Option Kit ...

Страница 29: ...Part 3 Appendixes Appendix A Safety Information Copyright IBM Corp 1999 3 1 ...

Страница 30: ...3 2 IBM 2X 4X 24X CD ReWritable Internal IDE Option Kit ...

Страница 31: ...Part 3 Appendixes 3 3 ...

Страница 32: ...3 4 IBM 2X 4X 24X CD ReWritable Internal IDE Option Kit ...

Страница 33: ...Part 3 Appendixes 3 5 ...

Страница 34: ...3 6 IBM 2X 4X 24X CD ReWritable Internal IDE Option Kit ...

Страница 35: ...Part 3 Appendixes 3 7 ...

Страница 36: ...3 8 IBM 2X 4X 24X CD ReWritable Internal IDE Option Kit ...

Страница 37: ...Part 3 Appendixes 3 9 ...

Страница 38: ...3 10 IBM 2X 4X 24X CD ReWritable Internal IDE Option Kit ...

Страница 39: ...s The following table lists the environmental specifications for the CD ReWritable drive You can mount the drive vertically or horizontally Power Specifications Voltage 12 V dc 5 V dc Operational current 1 2 A 1 0 A Environmental Requirements Physical Specifications Specification Operational Nonoperational Height 42 mm 1 7 in Temperature non condensing 5 C to 45 C 41 F to 113 F 40 C to 60 C 40 F t...

Страница 40: ...Read only Read CD ROM CD R disc 1X 2X 4X 8X 10 24X CAV Rotational speed innermost track 600 rpm 1X 1200 rpm 2X 2400 rpm 4X 4800 rpm 8X 5000 rpm 10 24X CAV Read CD RW disc 1X 2X 4X 8X Read unfinalized CD R CD RW disc 1X 2X 4X Write CD R disc 1X 2X 4X Rotational speed outermost track 200 rpm 1X 400 rpm 2X 800 rpm 4X 5000 rpm 24X Write CD RW disc 2X Mean time between failures MTBF 100000 POH duty 25 ...

Страница 41: ...computers will function adequately with the default settings for the IBMIDECD SYS device driver file However there are some parameters that can be changed if necessary This section explains the function of each parameter Use a text editor to modify the appropriate line in your CONFIG SYS file For the IBMIDECD SYS device driver file the line in CONFIG SYS is in the following format DEVICE drive pat...

Страница 42: ...stereo CD you can type A 0 or A 1 For a monaural CD left or right channel only type A 1 in order to play the monaural audio signal from the right and left channels The default is n 0 U n This parameter specifies if your computer initializes with the CD tray unlocked or locked U 0 initializes with the tray unlocked U 1 initializes with the tray locked The default command is n 0 This command might b...

Страница 43: ... K S Do not truncate the actual device driver entry Place the complete entry on one line in the AUTOEXEC BAT file Use the following options to configure the device driver D device name This parameter specifies the name of the CD ROM drive eight characters maximum This name must be identical to the device name specified in the device driver in the CONFIG SYS file For example C MSCDEX EXE D IBMCD1 Y...

Страница 44: ...usage at startup time L drive letter This parameter specifies the drive letter to be assigned to the first CD ROM drive Do not assign a letter already used by an existing drive or your computer will not be able to access the CD ROM drive For example you might use C MSCDEX EXE D IBMCD1 L F Normally the CD ROM drive is assigned to the next available drive letter after devices such as diskette drives...

Страница 45: ...DOS prompt type mem Enhancing performance in DOS and Windows The following two procedures can enhance CD ROM drive performance 1 Allocate more MSCDEX cache see M parameter for MSCDEX 2 Allow SMARTDRV to cache CD ROM accesses The CDSETUP program disables the cache CD ROM data function Multisession CDs are not compatible with the SMARTDRV caching method If you do not plan to use PhotoCD or multiple ...

Страница 46: ... IBMIDECD FLT for ATAPI IDE CD ROM drives BASEDEV IBMIDECD FLT Options The following parameter is available V Instructs the computer to display installation details Changing the OS 2 installable file system driver The file system device driver for OS 2 is CDFS IFS The following parameters are available C n Indicates how many 64 KB RAM segments will be used for the sector cache The default is C 2 t...

Страница 47: ...he DMA parameter improves system performance by having the system DMA controller take responsibility for moving data from the CD to memory freeing the system CPU to perform more important tasks For example activating DMA might make movies and games run more smoothly because the CPU will have more time to concentrate on video Changing the Auto Insert Notify and DMA parameters To change these parame...

Страница 48: ...onnect the interface cable Replace the computer cover and reattach all cables and power cords Turn on the computer restart the system and attempt to open the CD tray by pressing the Eject Load button If the tray fails to open and the busy indicator light does not come on turn off the computer and try using another 4 pin dc power cable 5 Check that the color coded edge on the IDE cable aligns with ...

Страница 49: ...defragmented 4 Consult the hard disk drive manufacturer or vendor if an older hard disk drive is conducting a thermal recalibration during a write operation 5 Replace media if it is bad or scratched 6 Try disabling the Windows Auto Insert Notify function on your CD ROM and CD RW drives You cannot eject a CD Take the following actions after ensuring that the drive is not in the process of writing t...

Страница 50: ... ROM present in the displayed window make sure that the drive has been properly installed and that the configuration jumper has been correctly set For more information see Step 3 Setting the configuration jumpers on page 1 4 Next restart your system If a drive icon is still not found continue with the following steps 1 Click Start and select Settings The Settings window will open 2 Click Control P...

Страница 51: ...s are on the hard disk drive and in the correct directory as shown C OS2 BOOT OS2CDROM DMD C OS2 BOOT CDFS IFS If the device drivers are not present reinstall them See the README TXT file on the IBM 2X 4X 24X CD ReWritable Drive Option Diskette for more information You cannot access the CD ReWritable drive DOS and Windows 3 x or the CD ROM icon Windows 3 x does not display Your CD ReWritable drive...

Страница 52: ...d high performance modes for mass storage devices Normally the CD ReWritable drive functions better under the high performance mode However if your drive is not functioning properly in that mode you might need to use compatible mode Check the configuration setup information for your computer 1 Access your configuration utility program 2 Select Devices 3 Scroll down to the Mass Storage Devices sect...

Страница 53: ...iles from the hard disk to the System Diskette d Using a text editor create a minimum CONFIG SYS system file on the System Diskette to support only a CD ReWritable drive The following procedure uses the E text editor to create the CONFIG SYS file from the A prompt 1 Type e config sys and press Enter 2 In the editor type lastdrive z and press Enter 3 Type device a ibmidecd sys d ibmcd1 and press En...

Страница 54: ...e last IDE connector on the primary IDE port 11 Reinstall the computer cover Reconnect all devices then plug the power cords into electrical outlets 12 Place the System Diskette in the diskette drive and a data CD in the CD ReWritable drive 13 Restart the computer 14 Attempt to read from the CD by typing dir C The CD ReWritable drive is drive C because it is the only device connected to the IDE po...

Страница 55: ...e drive is ready The busy indicator lights when you attempt to access the drive after loading a CD into the CD tray Wait until the busy indicator stops lighting before attempting to read the drive The connectors on the audio cables provided do not fit the connector on your sound adapter Some sound adapters might require a special cable See the documentation that comes with your sound adapter You m...

Страница 56: ...Systems Group Bulletin Board System PSG BBS at 1 919 517 0001 You can also get help and information through the IBM PC HelpCenter 24 hours a day seven days a week Response time may vary depending on the number and nature of the calls received Marketing installation and configuration support through the HelpCenter will be withdrawn or made available for a fee at IBM s discretion 90 days after the o...

Страница 57: ...ious installation Many IBM options include uninstallation programs 4 Check all cabling to be sure that it is correct as shown in this manual When you connect a cable to a cable connector pay close attention to the colored stripes along the edge of the cable and ensure that they are matched with PIN 1 on both the computer connector and the option connector 5 If your option contains jumpers or switc...

Страница 58: ...cturers not in the table contact your IBM reseller Support 24 hours a day 7 days a week Canada 1 800 565 3344 U S A Puerto Rico 1 800 772 2227 AST 1 800 727 1278 Compaq 1 800 652 6672 Dell 1 800 624 9896 Digital 1 800 354 9000 Gateway 2000 1 800 846 2301 Online Technical Support HP 1 208 323 4663 IBM Personal Computing Support Web Site http www pc ibm com support IBM 1 800 772 2227 IBM PSG BBS 1 9...

Страница 59: ...llation The date on your receipt is the Date of Installation unless IBM or your reseller informs you otherwise During the warranty period IBM or your reseller if authorized by IBM will provide warranty service under the type of service designated for the Machine and will manage and install engineering changes that apply to the Machine For IBM or your reseller to provide warranty service for a feat...

Страница 60: ...le it is 1 in IBM s possession or 2 in transit in those cases where IBM is responsible for the transportation charges Extent of Warranty IBM does not warrant uninterrupted or error free operation of a Machine The warranties may be voided by misuse accident modification unsuitable physical or operating environment improper maintenance by you removal or alteration of Machine or parts identification ...

Страница 61: ...e available in all countries in which IBM operates Any reference to an IBM product program or service is not intended to state or imply that only that IBM product program or service may be used Subject to IBM s valid intellectual property or other legally protectable rights any functionally equivalent product program or service may be used instead of the IBM product program or service The evaluati...

Страница 62: ...ference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving...

Страница 63: ...rm à la norme NMB 003 du Canada European Union emission directive This product is in conformity with the protection requirements of EU Council Directive 89 366 ECC on the approximation of the laws of the Member States relating to electromagnetic compatibility IBM can not accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of th...

Страница 64: ...Union Europea Normativa EMC 3 36 IBM 2X 4X 24X CD ReWritable Internal IDE Option Kit ...

Страница 65: ......

Страница 66: ...IBM Part Number 28L2234 Printed in U S A 28L2234 ...

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