Problem Solving
To identify and correct any problems that occur during setup, answer the questions (Qs) and take the
appropriate actions, as indicated:
Q: On the power supply, is the AC OK LED
off?
Yes: There is no AC source voltage.
1. Switch each power supply off.
2. Check the power source.
3. Ensure that the power cord is attached
correctly.
4. Switch each power supply on.
If the problem is not corrected, contact your
service representative.
No: Go to the next question.
Q: On the power supply, is the DC OK LED
off?
Yes: There is no +5V, +12V, or -48V dc
output voltage.
1. Switch each power supply off.
2. Reseat the power supply, ensuring that
the power cord is attached correctly, and
switch each power supply on.
If the problem is not corrected, contact your
service representative.
No: Go to the next question.
Q: On the power supply, is the Overcurrent
LED on?
Yes: There is an overcurrent condition in an
adapter or in the fan tray.
1. Remove the adapter that has its top
yellow LED on. If none is on, remove the
fan tray.
2. Press the Overcurrent Reset button.
If the problem is not corrected, contact your
service representative.
No: Go to the next question.
Q: On the system card, is the top yellow LED
on?
Yes: There is a fault in the card.
1. Switch off each power supply.
2. Reseat the card.
3. Switch on each power supply.
If the problem is not corrected, contact your
service representative.
No: Go to the next question.
Q: On the system card, is the top green LED
off?
Yes: The green LED is switched on by the
operational code.
If the green LED fails to come on, contact
your service representative.
No: Go to the next question.
Q: On the system card, is the PCMCIA port
LED on?
Yes: Either the PCMCIA card slot is empty or
the card failed the power-on self-test. Reseat
the card.
If the problem is not corrected, contact your
service representative.
No: Go to the next question.
Q: On any card (slots 1 through 8), is the top
yellow LED on?
Yes: There is a fault in the card. Reseat the
adapter.
If the problem is not corrected, contact your
service representative.
No: Go to the next question.
Q: On any card (slots 1 through 8), is the
wrong slot LED on?
Yes: The adapter is in the wrong slot.
1. Find the correct slot.
2. Move the adapter to the correct slot.
If the problem is not corrected, contact your
service representative.
No: If none of the questions was answered
yes, contact your service representative.
See the
IBM 2216 Planning Guide for a list of
restrictions regarding adapters and IBM 2216
slots.
Copyright IBM Corp. 1997
7
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