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POST

When you turn on the 2074, it performs a series of tests to check the operation of
2074 components and some of the options installed in the 2074. This series of tests
is called the power-on self-test or POST.

If POST finishes without detecting any problems, a single beep sounds, the first
screen of your operating system or application appears.

If POST detects a problem, more than one beep sounds and an error message will
appear on your screen.

Notes:

1. If you have a power-on password or administrator password set, you must type

the password and press ENTER when prompted, before POST will continue.

2. A single problem might cause several error messages. When this occurs, work

to correct the cause of the first error message. After you correct the cause of
the first error message, the other error messages usually will not occur the next
time you run the test.

Event/error logs:

The POST error log contains the three most recent error

messages that the system generated during POST. The System Event/Error Log
contains all error messages issued during POST and all system status messages
from the Advanced System Management Processor.

To view the contents of the error logs, you must reboot the system and start the
Configuration/Setup Utility by pressing the

F1

key as soon as the IBM logo appears

on the screen. When the Setup Utility screen appears, select

Event/Error Logs

from the menu.

Troubleshooting 2074 Hang Conditions

This section covers how to proceed in the event of a 2074 hang.

First make note of the LED display on each ESCON card.

Note:

If the LED display is not scrolling, note what is displayed and report to the
next level of service.

If you were called due to a problem and can’t clear the screen, then the 2074 may
be hung. You may need to force an OS/2 dump. If the 2074 is hung with the
lighthouse screen saver displayed, then

CTRL-ALT-DEL

or

CTRL-ALT-F10+F10

will be ignored

. You may need to force an NMI dump. Please refer to the

appropriate instructions by 2074 model type to force an NMI dump.

v

2074-001 NMI Dump:

To force a dump in the 2074 Model 001, use a small

screwdriver to short out the pins at location J24 on the system board. For
location of the NMI pins, refer to the section entitled

Adapter Slot Locations

in

the

2074 Console Support Controller Installation and Maintenance Information

publication, form number G229-9028-01 (version 01).

v

2074-002 NMI Dump:

To force an NMI dump in the 2074 Model 002, press the

NMI button on the back panel next to the video connector. See page 1-7, note 2
in the

2074 Console Support Controller Installation and Maintenance Information

publication, form number G229-9028-02 (version 2).

v

2074-003 NMI Dump:

To force an NMI dump in the 2074 Model 003, please refer

to the

Rear View

on page 6 of the xSeries 235 Type 8671

Hardware

Chapter 2. Maintenance Information

2-5

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Содержание 2074

Страница 1: ...2074 Console Support Controller Installation and Maintenance Information G229 9028 03 ERserver...

Страница 2: ......

Страница 3: ...2074 Console Support Controller Installation and Maintenance Information G229 9028 03 ERserver...

Страница 4: ...here may be a newer version of this document in PDF format available on Resource Link Go to http www ibm com servers resourcelink and click on Library in the navigation bar A newer version is indicate...

Страница 5: ...Diagnostic Tools Overview 2 3 Identifying Problems Using LEDs 2 4 Troubleshooting 2074 Hang Conditions 2 5 Client Terminal Session Troubleshooting 2 6 ESCON Troubleshooting 2 11 ESCON 1 Troubleshootin...

Страница 6: ...ling Patches 3 9 Creating Diagnostic Diskettes 3 10 Procedures 3 10 Configuration Save Restore Procedures 3 11 Configuration Save Restore Steps 3 11 Method 3 12 Loading the 2074 Hard Drive 3 12 Replac...

Страница 7: ...ut for LAN3274 Query Command 2 6 2 3 Sample 3270 Emulator Session Header 2 7 2 4 How things relate on the 2074 2 10 2 5 Example of OS 2 window showing valid PCI configuration 2 26 3 1 OS 2 Desktop Dis...

Страница 8: ...vi 2074 Console Support Controller Installation and Maintenance Information...

Страница 9: ...2 3 Sample Command Output 2 16 2 4 Slot Locations of Network Adapters 2 18 2 5 Ethernet Link State Definitions 2 20 2 6 Startup Sequence of LED States 2 21 2 7 Problems Shown by Adapter LED states 2 2...

Страница 10: ...viii 2074 Console Support Controller Installation and Maintenance Information...

Страница 11: ...ety information in the US English publications Product Recycling and Disposal This unit contains materials such as circuit boards cables electromagnetic compatibility gaskets and connectors which may...

Страница 12: ...x 2074 Console Support Controller Installation and Maintenance Information...

Страница 13: ...e 2074 What Is Included In This Publication This publication contains the following chapters and appendices v Chapter 1 Installation on page 1 1 describes the 2074 installation process v Chapter 2 Mai...

Страница 14: ...gement Manuals HMMs can also be found on the CD ROM in the HMM subdirectory How To Send Your Comments Your feedback is important in helping to provide the most accurate and high quality information Se...

Страница 15: ...l 00 07 00 Initial Release Model 001 01 01 01 Miscellaneous corrections and clarifications along with updates for the 2074 s Driver 1 0 7 level of code 02 01 02 Miscellaneous corrections and clarifica...

Страница 16: ...xiv 2074 Console Support Controller Installation and Maintenance Information...

Страница 17: ...Console Support Controller Used as S 390 or operating system console Connects to a host via an ESCON channel or with a FICON Bridge Connects to client PCs with Ethernet 10 Mb s FC 7401 Fast Ethernet...

Страница 18: ...ESCON channel or with a FICON Bridge Connects to client PCs with 2 Auto sensing Ethernet 10 100 Mb s Integrated 2 Auto sensing Token Ring 4 16 Mb s Integrated 1 ESCON Integrated Std 32 3270 Sessions 2...

Страница 19: ...roller MZ 06 23 03 2074Unit Used as zSeries Operating System console Connects to a host via an ESCON channel or with a FICON Bridge The ESCON card on this model has an MT RJ connector Connects to clie...

Страница 20: ...bles Connect the ESCON Cable s Connect the LAN Cable s Complete the Customer Information Worksheet Start the Controller No Clean Up the Site Install Microcode Updates Go to the Maintenance Information...

Страница 21: ...wer cords to the 2074 using the provided extension cables if needed Plug each power cord into a different feed for maximum protection A different feed would mean a circuit coming from a panel box prot...

Страница 22: ...T reader is available from ADOBE s web site Notes 1 The video connector is ALWAYS blue and is appropriately labeled on the panel itself 2 The non Maskable Interrupt request button is labeled NMI on th...

Страница 23: ...hold the button in for a few seconds Normal bring up is v The PC counts memory up to 128 Megabytes on the Model 001 256 Megabytes on the Model 002 and 512 Megabytes on the Model 003 v The LSI SCSI Sel...

Страница 24: ...For systems with ESCON1 cards installed verify that the ESCON1 card s Top LED is green Then verify that the ESCON1 card s Bottom LED is green or orange If either of these cases exists refer to the sec...

Страница 25: ...stics See 2074 LAN Adapter Diagnostics on page 2 16 For information on performing series Diagnostics See the appropriate series Hardware Maintenance Manual If you are here to perform EC Code Reload FR...

Страница 26: ...net card should have the LINK ON indicator on in the rear RJ 45 connection There is also a Transmit Receive LED for this card located on the Operator Information Panel There is no LED indicating link...

Страница 27: ...The results of CHECKPCI v The status of the system error light on the Operator Information Panel v Any host reported errors associated with the 2074 Diagnostics This section provides basic troubleshoo...

Страница 28: ...Model 003 The System Error LED on the operator information panel is lit when certain system errors occur If the System Error LED on your 2074 is lit use the Lit LED on diagnostics panel section in the...

Страница 29: ...n When the Setup Utility screen appears select Event Error Logs from the menu Troubleshooting 2074 Hang Conditions This section covers how to proceed in the event of a 2074 hang First make note of the...

Страница 30: ...to the 3270 Emulator session The three basic problems are v No session v Session drops v Things not working correctly For No Session To determine a connection problem use the Q option for LAN3274 EXE...

Страница 31: ...continue If you cannot Ping then go to the 2074 LAN Adapter Diagnostics section You should also try pinging the client from an OS 2 session on the 2074 This will verify that the client s TCP IP is con...

Страница 32: ...he LAN and the clients emulator v Try to reproduce the problem on one of the 2074 s PCOM 3270 emulator sessions using 127 0 0 1 as the target IP address You need to start one of the local 2074 PCOM 32...

Страница 33: ...the client connects to a VTAM session If your client 3270 emulator is not IBM PCOMM you will have to determine what the equivalent settings are for your emulator and configure them thusly There are o...

Страница 34: ...10 10 1 1 255 255 255 0 Y metric 1 mtu 1500 N LAN2 TOKEN IPaddress Mask Enabled y n Parms 10 10 2 1 255 255 255 0 Y metric 1 mtu 1500 LAN3 TOKEN IPaddress Mask Enabled y n Parms 10 10 3 1 255 255 255...

Страница 35: ...three colors The top LED illuminates Red Yellow or Green The bottom LED illuminates Red Orange or Green When the 2074 s power is turned on both LEDs should always be illuminated The following table i...

Страница 36: ...ivity between the host and the 2074 still has not been established the following should be considered v If both lights on the card are Green then you have a configuration problem and not a media cable...

Страница 37: ...each of the ESCON cards has a moving LED display with some status and firmware level information ADAPTER OPEN means the ESCON card is loaded If it doesn t then IML the Channel Adapter ADAPTER OPEN CH...

Страница 38: ...g BTIFW AP10rx xxx xxx CPU Util xx Conn open Channel online Channel Adapter IML ed OK Host connectivity established OK As soon as the system is powered on under normal operation the ESCON adapter exec...

Страница 39: ...074 ESCON adapter the LED Display should say DARK When you plug the cable connector back into the 2074 ESCON adapter the LED Display should say LITE If this does not occur you should also clean the en...

Страница 40: ...IML CA0 or CA1 ICON start the Channel Adapter s ESCON card LED Display scrolling message contains Channel online There are no wrap tests You can use a light meter to measure the light input to the car...

Страница 41: ...en Ring Be aware that Token Ring adapters won t connect to the MAU unless they were attached during initialization To be sure reboot the 2074 and wait until the OS 2 desktop appears Caution Reboot wil...

Страница 42: ...Ethernet PCI Slot 4 LAN2 1st Token Ring PCI Slot 4 1st Token Ring PCI Slot 4 1st Token Ring PCI Slot 5 LAN3 2nd Token Ring PCI Slot 5 2nd Token Ring PCI Slot 5 2nd Token Ring PCI Slot 6 Note LAN0 is...

Страница 43: ...en Ring ADDR 0000XX 101010 LEDS 9 Pin D Shell RJ45 16 4 Planar Ethernet Ethernet 2 Is an Ethernet PCI adapter installed with a cable attached No Yes Next Go to Step 9 Ethernet PCI RJ45 Connector 1000...

Страница 44: ...ctivity LED POST Complete LED Table 2 5 Ethernet Link State Definitions Ethernet Link State Green LED which indicates link status Off The Ethernet interface did not find a valid link on the network co...

Страница 45: ...owing tables The first shows the normal start up sequence which you can observer when powering the system up The second lists possible problem states and the actions to take Green Amber Universally Ad...

Страница 46: ...ut other stations on the network are able to communicate v Verify that the appropriate adapter cable is connected to the adapter and to the network v Verify that the adapter is firmly seated in the ex...

Страница 47: ...test will fail Run the default option first If an error is detected then run the wrap test to isolate the TR adapter If the test indicates there is no adapter in the system or that diagnostics cannot...

Страница 48: ...74 Console Support Controller Insert the Ethernet PCI adapter diagnostic diskette If you do not have an Ethernet PCI adapter diagnostic diskette refer to Creating Diagnostic Diskettes on page 3 10 Reb...

Страница 49: ...k drivers v If you suspect that the network may be idle try sending data from the workstation v Try another adapter if the adapter is not transmitting or receiving data Data is corrupted or sporadic E...

Страница 50: ...Figure 2 5 Example of OS 2 window showing valid PCI configuration 2 26 2074 Console Support Controller Installation and Maintenance Information...

Страница 51: ...d Patch Level Go to Determining Code and Patch Level on page 3 8 Patch Apply Go to Installing Patches on page 3 9 Creating Diagnostic Diskettes Go to Creating Diagnostic Diskettes on page 3 10 Configu...

Страница 52: ...from the C drive such as CONFIG SYS PC 3270 workstation profiles TCP IP LAN adapter configuration and copies of the 2074 device configuration files DEVMAPs from the E drive See Configuration Save Rest...

Страница 53: ...OSE THIS PANEL To minimize click the ICON in the upper left corner of the panel and select Minimize from the pull down menu Collecting I O Traces and Logs Traces and logs will be collected automatical...

Страница 54: ...Abend watch invokes the AWSABEND CMD program to perform the data collection Currently it takes these actions 1 Stops trace spooling 2 Takes a snap dump 3 Collects BTI ESCON card traces 4 Uses AWSSRAM2...

Страница 55: ...rify that I O data is being traced and to save the buffer contents now or after a manual refresh F1 key to the AWSTRACE LST file click FILE on grey menu bar at top of screen Note There is only one AWS...

Страница 56: ...ashes The format is hh mm ss mm dd yy Type of Abend Process ID Taskid Name of Abending Module if known Register Information multiple lines POPUPLOG OS2 is cumulative over time and is never erased LANT...

Страница 57: ...e cyan But if no I O has ever been done to the device since IML then the index number will remain blue even if tracing is active The trace entries are stored in a wrap around buffer large enough to ho...

Страница 58: ...e user for description of the problem which is then saved in DESCRIBE LOG and the IBM problem number This description is appended to the AWSSNAPn RAM file by AWSSRAM2 EXE The trace log file is then re...

Страница 59: ...ired patch 10 Repeat the previous step to download any additional patches 11 At the FTP prompt enter quit to end the FTP session 12 Copy the patch files to diskette s and bring them to the IBM 2074 On...

Страница 60: ...names of all the diagnostics that are shipped on the CD To view this file enter TEDIT H DIAG DIAG PAC Note H is the drive letter of the CD ROM drive Procedures Diagnostics are shipped as diskette imag...

Страница 61: ...ation DEVMAPs TCP IP customization such as IP addresses etc It does not save the desktop configuration folders etc if modified from the 2074 defaults The customer will have to recreate any folders or...

Страница 62: ...C requires a new level of 2074 Load CD to be installed 5 To Reset a lost OS 2 password The procedure for loading the 2074 hard disk is as follows 1 Locate the IBM 2074 Load CD 2 If you are replacing a...

Страница 63: ...restore the customer s configuration data 13 Shutdown and reboot OS 2 to make this configuration take effect Replacing an ESCON Card To replace an ESCON adapter 1 Ensure that the 2074 is Offline to a...

Страница 64: ...s completely and correctly seated in the system board connector before you apply power Incomplete insertion might cause damage to the system board or the adapter 9 Reconnect the internal cables to the...

Страница 65: ...board BIOS is below 21A v Updating the VPD data in the 2074 Model 002 This procedure requires the xSeries 342 BIOS Flash diskette An image of this diskette is located on the 2074 Load CD in the file F...

Страница 66: ...lity main menu select option 1 Update POST BIOS 5 If asked Do you want to move the current code to backup ROM answer N 6 When asked Would you like to update the Serial Number answer Y 7 Type the seria...

Страница 67: ...ower off the 2074 Power off the monitor Disconnect the LAN cables Disconnect the ESCON cables Disconnect the power cables Disconnect the keyboard mouse and monitor Remove the controller from the rack...

Страница 68: ...4 2 2074 Console Support Controller Installation and Maintenance Information...

Страница 69: ...me____________________________ 2 E Mail Address___________________________ 3 Telephone Number________________________ 4 Street Address___________________________ 5 City or Town________________________...

Страница 70: ...A 2 2074 Console Support Controller Installation and Maintenance Information...

Страница 71: ...S OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warra...

Страница 72: ...e installation manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be re...

Страница 73: ...le R glement sur le brouillage radio lectrique tabli par le minist re des Communications du Canada L exploitation faite en millieu r sidentiel peut entrainer le brouillage des r ceptions radio et t l...

Страница 74: ...B 4 2074 Console Support Controller Installation and Maintenance Information...

Страница 75: ...3 4 Snap Shot Dump 3 4 Summary of Operation AWSABEND CMD 3 4 Information LEDs 2 4 Installation Flowchart 1 4 Power Up 1 7 Setup Instructions 1 4 Verify Start Up 1 8 L LEDs 2 4 Power supply 2 4 N NMI 1...

Страница 76: ...X 2 2074 Console Support Controller Installation and Maintenance Information...

Страница 77: ......

Страница 78: ...Printed in U S A G229 9028 03...

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