Errors
without
messages
Problem:
When
I
turn
on
the
machine,
nothing
appears
on
the
screen
and
the
machine
does
not
beep
while
starting
up.
Note:
If
you
are
not
sure
whether
you
heard
any
beeps,
turn
off
the
computer
by
pressing
and
holding
the
power
button
for
more
than
4
seconds;
then
turn
it
on
and
listen
again.
If
you
are
using
an
external
monitor,
see
“Computer
screen
problems”
on
page
20.
Solution:
If
a
power-on
password
is
set,
press
any
key
to
display
the
power-on
password
prompt,
and
then
type
the
correct
password
and
press
Enter.
If
the
power-on
password
prompt
does
not
appear,
the
brightness
level
might
be
set
to
minimum
brightness.
Adjust
the
brightness
level
by
pressing
the
Fn+Home.
If
the
screen
still
remains
blank,
make
sure
that:
v
The
battery
is
installed
correctly.
v
The
ac
adapter
is
connected
to
the
computer
and
the
power
cord
is
plugged
into
a
working
electrical
outlet.
v
The
computer
power
is
on.
(Turn
on
the
power
switch
again
for
confirmation.)
If
these
items
are
properly
set,
and
the
screen
remains
blank,
have
the
computer
serviced.
Problem:
When
I
turn
on
the
machine,
nothing
appears
on
the
screen,
but
I
hear
two
or
more
beeps.
Solution:
Make
sure
that
the
memory
card
is
installed
correctly.
If
it
is,
but
the
screen
is
still
blank,
and
you
hear
five
beeps,
have
the
computer
serviced.
If
you
hear
4
cycles
of
4
beeps
each,
the
Security
Chip
has
a
problem.
Have
the
computer
serviced.
Problem:
When
I
turn
on
the
machine,
only
a
white
pointer
appears
on
a
blank
screen.
Solution:
Reinstall
your
operating
system
(see
Chapter
4,
“Recovery
options,”
on
page
27)
and
turn
on
the
computer.
If
you
still
see
only
the
pointer
on
the
screen,
have
the
computer
serviced.
Problem:
My
screen
goes
blank
while
the
computer
is
on.
Solution:
Your
screen
saver
or
power
management
may
be
enabled.
Move
the
TrackPoint
or
press
a
key
to
exit
the
screen
saver,
or
press
the
power
switch
to
resume
from
standby
or
hibernation.
Solving
computer
problems
Chapter
3.
Solving
computer
problems
17
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