Copyright Velocomp LLP 2005-2013
22
TROUBLESHOOTING
Problem: I don’t see the PowerStroke icon in Isaac
Possible causes:
1)
The version of Isaac installed on your computer is not 2.0 or
higher. Use the Help/Check Online for Software Update…feature to
obtain the latest version of Isaac.
Problem: In Isaac, when I click the PowerStroke icon, I don’t see
any PowerStroke data
Possible causes:
1)
Your ride was not recorded in PowerStroke mode. Make sure that
your Newton is set to “On Fast Rec”
2)
The firmware version installed in your Newton is not 3.0 or higher.
Download the most current version of firmware, then install your
PowerStroke key.
3)
You do not have the PowerStroke key installed. Enter Setup, and
locate the “On Fast Rec” or “Off Fast Rec” screen. If you do NOT
see either of these screens, then the PowerStroke key has not
been installed in your Newton. Contact
to diagnose.
Problem: My PowerStroke ride file was “cut off” before I finished
my bike ride
Possible causes:
1) Your ride was longer than 6.5 hours. PowerStroke rides can be no
longer than 6.5 hours
2) You ran out of memory before your ride ended. Make sure to erase
your ride memory prior to each PowerStroke ride
Problem: During my bike rides I get messages warning me that I
am running out of memory
Possible causes:
1) Your ride is 4.5 hours or longer. On long rides, your Newton will
warn you if you’re running out of memory
2) You did not erase your ride memory prior to starting your ride
Problem: My Crank Plot looks very odd, with pulsations that look
like flower-petals
Possible causes:
1)
Your Wasted Motion is excessive. This causes pulsating “waves” in
your measured motion that appear in crank plots as petals. You
would likely benefit from a bike fit, and/or coaching from a cycling
professional
