iBaby MonitorUser Manual
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mobile phone must be fast.
1) Try to lower the resolution of the device.
2) The mobile app is closed in the background and reopened.
3) The device is powered up and restarted.
4.4 Usage issues
Question 1 When listening to the intercom at the same time, the noise is very loud.
Answer: The phone is too close to the device, it is recommended to be 10 meters away to reduce
the crosstalk. The device is placed at home and there is no such problem when going out.
Question 2 I am the owner of the device, how can I invite other users to watch it?
Answer: You can invite other users (referred to as viewers) to watch by the owner. The steps are
as follows:
1) Viewer's mobile phone, download the app, and register for an email account.
2) Owner, in the settings menu - "Invite & View Users, add viewers' email accounts, and send
invitations.
3) Viewer's mobile phone, exit the app from the background, and re-run the app.
Note:
Such a device is bound to both the owner account and the viewer account.
Question 3 The picture of the device is fuzzy. How to adjust the resolution?
Answer: You can adjust the resolution of the device in the APP Settings - Display Settings page.
The image quality corresponding to “Excellent” is the highest, 1080P effect, but the occupied
network bandwidth is also relatively large. If it is an Apple mobile phone, when the vertical
screen is displayed, the screen is enlarged. It is recommended that the mobile phone be viewed
horizontally, the picture is clearer, and the viewing angle is wider.
Question 4 Why can't I find my previous alarm pictures and videos?
Answer: Alarm pictures and videos are saved on the iBaby server. The default is 100 records, if it
exceeds, the oldest record will be overwritten. Selecting a video will occupy a certain amount of
network bandwidth. When the network is not good, it is recommended to select a picture.
Question 5 Why is the product not displayed in temperature and humidity?
Answer: Please check from the following:
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