EtherLan User Guide
Technical Support
The DCl-4 Software Release and Acorn networking applications
The software installed on your i3 EtherLan cards is Acorn's latest DCI-4 software release. We
strongly recommend moving to the DCI-4 release, and understand this is the only version which
Acorn now support. If you have older i3 EtherLan cards with the DCI-2 software release then
your dealer should be able to supply you with a Flash ROM upgrade to DCI-4. Note. however.
that there is a per-card license charge for upgrading from DCI-2 Access to DCI-4 . You
can check for DCI-2 software by entering the *EHinfo command (see page 10); the DCI-2
software will then identify itself as such.
I f you are currently using the DCI-2 versions of !Internet and/or !BootNet you will need to
obtain the DCI-4 versions of these applications; these are available from the Acorn FTP site, and
may also be available through your Acorn/Xemplar dealer.
If you are currently using !Gateway with DCI-2 cards you will need to obtain the DCI-4 version
of this application. To the best of our knowledge this is only available through Xemplar
Technical Support.
All of these products have been extensively tested with our new software releases. In general, the
newer DCI-4 versions are easier to configure than the DCI-2 versions.
I f you are using an earlier version of the Acorn Level 4 file server software then you are
strongly advised to upgrade to the Release 3 version; please contact your Xemplar/Acorn dealer
for details of this upgrade.
I f you are using Release I of Acorn's TCP/IP Protocol Suite software then you must upgrade
to Release 2; please contact the dealer from whom you purchased the software.
Registration Card
Please take the time to fill in your registration card and send it off. All entries on the card must
be filled in. Without receipt of this card we cannot supply you with any software upgrades or
technical support as you will not be entered on our customer database. We will provide up to two
free software upgrades in the first year (should they be necessary). The name of the authorised
i ndividual to whom we should send software upgrades to must be provided on the Registration
Card. For educational establishments this must be a member of the teaching staff or authorised
technician.
If you have bought more than one i3 EtherLan card then you need only return one card, with the
serial numbers of all the cards purchased listed on it.
Site maintenance contracts are available. Please contact your dealer for details.
Serial Number
The serial number for each i3 EtherLan card (which is also the Ethernet address) must be given
on the registration card. The serial number can be found on a label on top of the controller card.
Alternatively the Ethernet address can be found using the *podules or *ehinfo commands. The
Ethernet address for all i3 EtherLan cards has 00:C0:32 as the first 6 hexadecimal digits; the
remaining 6 hexadecimal digits are identical to the serial number.
Problems
Should you encounter any problems installing or using the i3 EtherLan card then please contact
the dealer/distributor from whom you purchased the card.
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