Check List
Before using this BOX PC, please make sure that all the items listed below are
present in your package
> 1 x HMI Series PPC unit
> 1 x Driver Utility CD
> 1 x HMI User Guide
>
1 x 1931 User Manual
Make sure that all of the items listed above are present. Do not attempt to
apply power to the system if there is damage to any of its components.
Customer Service
We provide service guide for any problem as follow steps : First, contact with your
distributor, sales representative, or our customer service center for technical support if
you need additional assistance. You may have the following information ready before
you call :
>
Product serial number
> Peripheral attachments
> Software (OS, version, application software, etc.)
> Description of complete problem
> The exact wording of any error messages
In addition, free technical support is available from our engineers every business day.
We are always ready to give advice on application requirements or specific
information on the installation and operation of any of our products. Please do not
hesitate to call or e-mail us.
4
