© Philex Electronic Ltd. 2019 V1.4 MK42 0NX
Waste electrical and electronic products
should not be disposed of with
household waste. Please recycle where
facilities exist. Check with your Local
Authority for recycling advice.
Q1 The sound is low or completely silent.
A1 Make sure both your mobile/device is charged.
A2 Make sure you have a Bluetooth connection is fully functioning.
A3 Check mobile/device volume and that an audible music track is playing.
Q2 My device cannot find the module.
A1 If when you switch on the module you don’t hear the triple tone indicating that the module is
ready to connect/pair, switch off and wait a further 60 seconds. Switch back on and you should
hear the triple tone and “iStar BTCSK” should appear in your Bluetooth device list .
A2 Another device may still be connected to the module. To disconnect the other device switch off the
module for 60 seconds as above and then pair your device.
Troubleshooting
Re-connecting to a previously paired device or pairing a new device
Once switched off leave the module switched off for 60 seconds before switching on again to pair to a
new device or to connect to a previously paired device. If when you switch on you don’t hear the triple
tone indicating the module is ready to connect/pair switch off and wait a further 60 seconds before
switching on again. It may be necessary to unpair the previously connected device before a new device
can be connected.
Pairing your speakers with Bluetooth enabled mobiles and tablets
Once wiring is completed switch on the module and you will hear a triple tone to indicate the module
is ready to pair. Select the Bluetooth function on your mobile/device and search for Bluetooth devices.
The speaker will appear as “iStar BTCSK” in the Bluetooth device list, select and pair. Enter the following
Pin Code 1122 to pair. After successful pairing you will hear a double beep. You can now play audio from
your mobile/device.
Please Note:
If the pairing is not successful, switch off for 10 seconds, switch back on and try again.
Each time the module is switched off and the device is disconnected it will not reconnect automatically
when the module is switched back on. This allows other devices to connect to the module.
Recommended Speaker Cutout
Diameter 74mm (± 2mm)
Hereby, Philex Electronic Ltd. declares that the radio
equipment: model 12302R Bluetooth Speaker Kit for
radio broadcast reception in domestic premises is in
compliance with the Radio Equipment Directive
2014/53/EU. The full text of the EU declaration
of conformity is available at the following
internet address: www.philex.com/doc
Declaration of Conformity
If you experience problems using
your speakers please visit our
technical website at
www.istarproduct.co.uk/support
to send us a message
or live chat during office hours.
Technical Support