12
Phenomenon
Analysis
Solution
As for the same status message, the
content displayed at the receiving
party is different from that of the
sending party .
The parties have associated the same status message ID
with different contents.
Make sure the status message ID is associated with the
same content.
The BT device can not connect to the
product.
The BT device battery may be low.
Charge the BT device.
The distance between the BT device and the product may be
out of 10 meters.
Be sure that the distance between the BT device and the
product is within 10 meters.
If the above solutions can not fix your problems, or you may have some other queries, please contact us or your local dealer for more technical support.