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Overview

Configuration Guide

Overview

This document introduces how to manage PDC760 through Smart MDM (Mobile Device Management), including

programming, feature configuration, application management, key management, paid feature license etc.

Meanwhile, this document introduces how to manage PDC760 through Smart MDM Lite, and troubleshoot the

common problems.

Содержание PDC7 Series

Страница 1: ...Multi mode Advanced Radio PDC7 Series Configuration Guide R2 0_V3 0...

Страница 2: ...rights to the purchaser regarding Hytera s computer programs Hytera s computer programs may not be copied modified distributed decompiled or reverse engineered in any manner without the prior written...

Страница 3: ...ture Configuration 27 4 1 Broadband 27 4 1 1 APN 27 4 2 Conventional Mode 29 4 2 1 Data Preparation 29 4 2 2 Basic Configuration 29 4 2 3 Mobility Management 32 4 2 4 Voice Service 38 4 2 5 Data Servi...

Страница 4: ...ns 90 6 3 Generate Key Application Form 90 6 4 Add Keys 92 6 5 Generate Key Pack 93 6 6 Upload and Push Key 95 6 7 Check the Push Result 99 7 Paid Feature License 101 8 Appendix 104 8 1 Radio Manageme...

Страница 5: ...ations that could cause minor personal injury Danger Indicates situations that could cause major personal injury or even death Notations Format Description Example Boldface Text in boldface denotes th...

Страница 6: ...Client in section 2 1 3 1 Log in to Smart MDM Admin Client Log in to IDS in section 2 1 3 5 Add IDS Station Added installing app via wired mode in section 5 2 3 Install App Added batch uninstalling a...

Страница 7: ...art MDM Lite 8 2 1 Warning Prompt in Radio Changed Modified the registration method of workstation in 2 1 3 4 Add Admin Station Modified the connection method between radio and Smart MDM in 2 2 Connec...

Страница 8: ...age PDC760 through Smart MDM Mobile Device Management including programming feature configuration application management key management paid feature license etc Meanwhile this document introduces how...

Страница 9: ...l period expires you can import the system license Server Connect Mode Address and Port Please contact server administrator to obtain the server connect mode IP and port Note The server connection mod...

Страница 10: ...in to Smart MDM Admin Client Step 1 Start Smart MDM Admin Client and click on bottom right of the login window Step 2 Choose the connect mode of Smart MDM server enter the server address and port the...

Страница 11: ...ogin 2 1 3 2 Import System License Optional You have a 30 day free trial to use Smart MDM Professional during which you can manage maximum 2 Admin Clients 50 Multi mode Advanced radios and all other d...

Страница 12: ...de 8 Step 2 Click Import System License to import the license 2 1 3 3 Add Administrator Step 1 Add role The role is used to set the permissions of administrator 1 Choose Asset Role 2 Click New to conf...

Страница 13: ...tor 2 Click New to configure the administrator information 3 Click OK The default password of administrator is 111111 2 1 3 4 Add Admin Station Administrator can use Admin Client on the current PC onl...

Страница 14: ...requests registration to the super administrator for approval Here are the details Method 1 Step 1 Use the account of super administrator to log in to Admin Client Step 2 Choose Asset Admin Station S...

Страница 15: ...Smart MDM server enter the server address and port then click Register If the server is in safe mode check Safe Mode and install the CA certificate For details refer to Smart MDM Professional_Install...

Страница 16: ...tor to log in to Admin Client Step 3 Choose Asset Admin Station Step 4 Click Step 5 Check and configure the admin station information and click OK 2 1 3 5 Add IDS Station Administrator can use IDS Int...

Страница 17: ...des machine code Method 2 the administrator requests registration to the super administrator for approval Here are the details Method 1 Step 1 Use the account of super administrator to log in to Admin...

Страница 18: ...Enter the server address and port and choose the connect mode of the server and click Register If the server is in safe mode check Safe Mode and install the CA certificate For details refer to Smart M...

Страница 19: ...nfiguration Guide Resource Preparation 15 Step 4 Click Step 5 Check and configure the IDS station information and click OK 2 1 3 6 Import Radio Step 1 Choose Asset Device Multi mode Step 2 Click Impor...

Страница 20: ...ev or zip format Step 4 Click Open The radio information in the file is listed as below Step 5 Choose the group The administrator can only manage the radios in the current group or subgroup so the rad...

Страница 21: ...Hytera account on the radio Step 3 Set HTTP address to Smart MDM server IP port Step 4 View the connection status of the radio in Hytera account The radio has been connected to Smart MDM successfully...

Страница 22: ...onnect the radio to IDS with the programming cable Step 3 Use the account of administrator to log in to Admin Client Step 4 Choose Multi mode Device to view the connection status The radio has been co...

Страница 23: ...New Template There are three methods to create a template New Template create a new template directly Read Radio read the radio and create a template based on its configuration file Import an Existin...

Страница 24: ...eless Mode or Wired Mode according to the connection mode between the radio and Smart MDM Step 4 Select the radio and click Read Note If it is required to update the plugin see 8 2 2 for solution Step...

Страница 25: ...ic parameters and click Next Note For radio configuration see 4 Feature Configuration Click to view the parameter description Step 8 Optional Configure custom parameters For batch programming you need...

Страница 26: ...s click Edit and choose radios then click Next Import an Existing Custom Parameter File csv format click Import and click Browse to import the custom parameter file then choose radios and click Next 2...

Страница 27: ...Step 1 In Programming page choose a template and click Step 2 Choose the communication type and click Next Wireless Mode the radio connects to Smart MDM via WLAN or LTE Wired Mode the data is transmi...

Страница 28: ...24 Step 3 Choose a radio and click Next Step 4 Set the task information and click Next The task is automatically executed Notifications will be sent to the radio if Notification is checked This step...

Страница 29: ...5 Step 5 Confirm the task parameters resource and radio information Step 6 Click OK The radio receives the notification and starts programming at the preset start time It shows Programming and then au...

Страница 30: ...Radio Programming Configuration Guide 26 3 4 Check the Programming Result Step 1 Choose Multi mode Task Step 2 Choose the task and click to check the execution status...

Страница 31: ...d industry specific network The APN determines the network that the radio is connected to You can define the APN range through the APN list of the radio to ensure the security You can configure the AP...

Страница 32: ...predefined APN in the SIM card if Selected APN is set to 0 or a number greater than that in the APN List 4 1 1 2 Configure through Radio Menu Prerequisite You ve got the APN information from the owner...

Страница 33: ...e 4 2 1 Data Preparation Data Description Dial Rule The dial rule followed by the radio Radio ID The radio ID must be unique Contact The private call group call or all call contacts Channel The requir...

Страница 34: ...ture Configuration Configuration Guide 30 4 2 2 2 Contact Path 1 Conventional Contact Contact 2 Conventional Service RX Group List Note The radio only receives the calls from the groups in RX Group Li...

Страница 35: ...party must be the same In direct mode RX frequency must be the same as TX frequency While in repeater mode RX frequency of the radio must be the same as TX frequency of the repeater and TX frequency o...

Страница 36: ...oup List 4 2 2 4 Zone Path Conventional Zone and Channel Zone 4 2 3 Mobility Management 4 2 3 1 Scan This feature is used for the radio to participate in the calls on other channels With it enabled th...

Страница 37: ...can Step 1 Choose Conventional General Setting Basic and set Scan to On Step 2 Configure the scan list 1 Choose Conventional Service Scan and click Add to add a channel to the scan list At least two c...

Страница 38: ...le only when Scan TX Mode is set to Designated Channel 5 Set Talkback to On Step 3 Set scan list for channel A scan list must be set for each channel 1 Choose Conventional Zone and Channel Digital Cha...

Страница 39: ...Guide Feature Configuration 35 Step 4 Tap Edit Step 5 Tap Scan list Step 6 Tap to choose a scan list and then tap the scan list to edit it Step 7 Tap to add a channel Step 8 Return to the channel page...

Страница 40: ...ration Guide 36 Step 9 Choose Settings PMR and enable the Scan feature 4 2 3 2 Roaming Roaming enables communication between radios at any base station on one IP network Path 1 Conventional General Se...

Страница 41: ...te This value is subject to the Beacon Interval setting of the repeater Roaming application in IP network will be affected by this parameter thus please contact Hytera for configuration guide if in ne...

Страница 42: ...fferent Otherwise other roaming parameters cannot be configured 5 Conventional Zone and Channel Digital Channel Service Use Scan List Roam List Scan List Roam List Auto Scan Roaming 4 2 4 Voice Servic...

Страница 43: ...Digital Emergency To use the feature you should configure the following parameters and set the emergency key Path 1 Conventional Service Digital Emergency Emergency Setting Emergency Type 2 Convention...

Страница 44: ...to interrupt an ongoing call to release the channel consequently occupy the channel for call alarm short message stun etc Step 1 Enable Priority Interrupt Encode for the interrupting radio and Priori...

Страница 45: ...nfiguration 41 Step 2 Configure the interrupt way accordingly Emergency Priority Interrupt Conventional Zone and Channel Digital Channel Emergency Settings Emergency Priority Interrupt Via programmabl...

Страница 46: ...guration Configuration Guide 42 Via In Call TX Admit Conventional Zone and Channel Digital Channel TX In Call TX Admit Via Stun All Call Message Conventional Digital Priority Interrupt Radio Stun All...

Страница 47: ...tion 4 2 5 2 Clarity Transmission Clarity Transmission allows Radio A to over the air forward the received data via serial port from peripheral device to Radio B directly and Radio B send the data to...

Страница 48: ...t voice and data which is more cost effective than hardware encryption Both Hytera E2EE and DMRA E2EE are available to DMR radio and Hytera E2EE is available to PDT radio Hardware Encryption This encr...

Страница 49: ...ing Digital Encryption Encryption Encryption Type Encryption Service 2 Conventional Zone and Channel Digital Channel Encryption Encryption Encryption Type Random Key Encryption Multi key Decryption En...

Страница 50: ...radio The radio supports SD encryption card and SIM encryption card which needs customized development The slots of SD card and SIM card in the radio are as below This chapter describes how to config...

Страница 51: ...are different but they do not influent each other You can choose the encryption accordingly To use Over the Air Encryption the following must be done Configure Over the Air Encryption via Smart MDM C...

Страница 52: ...2 Conventional Zone and Channel Digital Channel Over the Air Encryption Encryption Type Only Receive Encrypted Air Key Number 3 Optional Common Programmable Keys You can turn on or turn off Only Recei...

Страница 53: ...the tilt the angle is bigger than the Trig Tilt Gradient or static time equals the difference value between Trig Entry Delay Time and Pre Alert Time the radio gives alert tone to remind the user of th...

Страница 54: ...nfiguration Guide 50 Path Broadband Service Man Down Lone Worker Man Down 4 2 6 4 Lone Worker Lone Worker alarm is triggered when the radio user does not operate the radio for certain time The alarm i...

Страница 55: ...d screen touch time equals the difference value between Response Time and Pre Alert Time the radio gives alert tone to remind the user of the alarm Step 2 When the Pre Alert Time is out the radio rais...

Страница 56: ...Services 4 2 7 1 Analog Channel Path 1 Conventional Zone and Channel Analog Channel Basic RX Frequency TX Frequency 2 Conventional Zone and Channel Zone Add Member Note RX frequency and TX frequency o...

Страница 57: ...or the CTCSS CDCSS of the radios are different 4 2 7 2 Analog Emergency You need to configure the emergency call system emergency type and emergency key Path 1 Conventional Service Analog Emergency E...

Страница 58: ...on Programmable Key 4 2 8 Positioning The positioning enabled radio can report the location to the control center for unified management and dispatch Path 1 Common System Settings Positioning Position...

Страница 59: ...Trigger Note Please choose the trigger condition accordingly Report Time Interval or Report Distance Interval needs to be configured if Time Trigger or Distance Trigger is turned on The programmable...

Страница 60: ...ort 4 Optional Conventional General Settings Digital Positioning Call Location The Call Location enabled radio can check the location of the other party with Voice with Location enabled on the call in...

Страница 61: ...n them from the system administrator Data Description Dial Rule The dial rule followed by the radio Radio ID The unique identifier of the radio in the trunking system Network The Network Model Network...

Страница 62: ...Guide 58 Note Please configure Dialing Rule before Radio ID 4 3 2 2 Network Path Trunking General Setting Network Network Model Network ID Control Channel Category Note The network configuration must...

Страница 63: ...ist of the adjacent base stations and fixed TSCC list until it successfully registers to a base station Flexible TSCC Hunt the radio successively hunts the last 10 registered channels channel list of...

Страница 64: ...Guide 60 3 Trunking General Setting Fixed TSCC 4 Optional Trunking General Setting Flexible TSCC This parameter is available only when TSCC Hunt Plan is set to Flexible TSCC 4 3 2 4 Contacts Path Trun...

Страница 65: ...Configuration Guide Feature Configuration 61 4 3 2 5 Subgroup List Path 1 Trunking Subgroup Subgroup Note Add the existing contacts to the group Alternatively you can add by entering the contact ID...

Страница 66: ...Feature Configuration Configuration Guide 62 2 Trunking Subgroup Subgroup List Note The subgroup is available when it is added to subgroup list...

Страница 67: ...n PMR Setting Call Permission Initiate Private Call 4 3 3 2 Group Call To initiate group call the Initiate Group Call must be set to Allow Path Common PMR Setting Call Permission Initiate Group Call 4...

Страница 68: ...Call must be set to Allow and the All Call in Station All Call in Area or All Call in System should be enabled accordingly Path 1 Common PMR Setting Call Permission Initiate All Call 2 Trunking Servi...

Страница 69: ...radio and the transmitting radio must be the same Path Trunking Service Status Message 4 3 4 3 Clarity Transmission Clarity Transmission allows Radio A to over the air forward the received data via s...

Страница 70: ...uide 66 2 Trunking Service Data Clarity Transmission 4 3 5 Emergency Call To initiate the emergency call you should configure the following parameters and set the emergency key Path 1 Trunking Service...

Страница 71: ...r Type Call Type Emergency Number Call to Follow Note You can designate the ID of private call ID of group call or all call as the Emergency Number by setting Emergency Number Type and Call Type When...

Страница 72: ...ed through software The key is configured by KMC and pushed by Smart MDM to the radio Hardware Authentication for PDT radios only is realized through encryption card storing authentication key and alg...

Страница 73: ...nfigurations Configure the authentication feature through Smart MDM Insert the encryption card into the radio The radio supports SD encryption card and SIM encryption card which needs customized devel...

Страница 74: ...le to DMR radio and Hytera E2EE is available to PDT radio Hardware Encryption This encryption utilizes the encryption card storing the customized encryption key and algorithm to realize E2EE This feat...

Страница 75: ...ice Security Encryption Encryption EncryptType Encryption Service PSTN Encryption PABX Encryption GPS Data Encryption Text Message Encryption Third Party Service Encryption Hardware Encryption for PDT...

Страница 76: ...describes how to configure E2EE only See 7 Paid Feature License to authorize the radio Path Trunking Service Security Encryption Encryption EncryptType_PDT Encryption Service PSTN Encryption PABX Enc...

Страница 77: ...sitioning Report the radio location to the control center for management and dispatch Query location of other radio or send location to other radios 1 Path Common System Settings Positioning Positioni...

Страница 78: ...t Location Active Report 4 Optional Trunking Service Positioning Call Location The Call Location enabled radio can check the location of the other party with Voice with Location enabled on the call in...

Страница 79: ...Configuration Guide Feature Configuration 75 party needs to enable Call Location to parse the information...

Страница 80: ...l app without impacting the radio service User installs uninstalls app on Radio Radio user downloads and installs app by App Store or Browser and uninstalls app by App Store App Center or App manager...

Страница 81: ...in to Admin Client Step 3 Choose Multi mode App Step 4 Click Upload Step 5 Click Browse to upload the app file Step 6 Click Save and Release to release the app The administrator can push the released...

Страница 82: ...k Next Step 3 Confirm the communication type and click Next Wireless Mode the radio connects to Smart MDM over WLAN or LTE Wired Mode the data is transmitted through IDS The radio connects to Smart MD...

Страница 83: ...ide Application Management 79 Step 4 Choose a radio and click Next Step 5 Set the task information and click Next There are manual execution and auto execution Manual the radio user decides whether to...

Страница 84: ...e 80 Auto the app is automatically installed Notification will be sent to the radio if Notification is checked This step takes Auto Notification as an example Step 6 Confirm the task parameters resour...

Страница 85: ...ves the notification and starts downloading the app at the preset start time It shows Operating succeeded after installation 5 2 4 Uninstall App Choose Multi mode Device Uninstall in Radio Detail Page...

Страница 86: ...Configuration Guide 82 Step 3 Click OK to uninstall the app Uninstall by Command Step 1 Right click the radio and choose Uninstall App in the menu You can choose multiple radios at one time Step 2 Ch...

Страница 87: ...dio 5 3 1 Configure Install Uninstall App Permission The apps on radio can be controlled by configuring install uninstall app permission white list and black list Install uninstall app permission incl...

Страница 88: ...all APP List and Forbid Uninstall APP List Example 1 See the figure below to configure radio when interactively installing uninstalling app A Example 2 See the figure below to configure radio when sil...

Страница 89: ...onal This parameter is available when Interactive Install Uninstall App Permission is set to Restricted Path Broadband APP Interactive Install Uninstall List App Package App Signature Note You can cho...

Страница 90: ...86 Silent Install Uninstall App Permission Path Broadband Setting Silent Install Uninstall App Permission APP Silent Install Uninstall List Optional This parameter is available when Silent Install Uni...

Страница 91: ...guration Guide Application Management 87 Path Broadband APP Silent Install Uninstall List App Package App Signature Forbid Install APP List Path Broadband Forbid Install APP List App Package App Signa...

Страница 92: ...latest apps Messages show the messages pushed by Smart MDM Step 3 Select the app and tap The radio shows Already added to the list You can choose Download Downloading to view the downloading status Th...

Страница 93: ...he right edge of the main screen to open App Center The display pattern of App Center can be set in Settings General Personalization App Center Step 3 Press and hold the app until it jiggles and tap S...

Страница 94: ...as follows 6 2 Preparations The radio is connected to Smart MDM via WLAN or LTE You ve got the installation package of KMC V1 5 05 000 from the dealer You ve got the radio file zip format including al...

Страница 95: ...Configuration Guide Key Management 91 Step 5 Set the radio type to TETRA and choose the key type Step 6 Choose a radio and click Step 7 Click OK The Admin Client shows Generating succeeded...

Страница 96: ...the key pack Step 9 Click Close 6 4 Add Keys Only the administrator of the KMC can add a key Step 1 Start KMC Step 2 Set the radio type to DMR enter user name and password in the log in page and then...

Страница 97: ...y administrator create key file pack and then use the key application form to generate key pack Method 3 by administrator or Users import the existing key file pack and then use the key application fo...

Страница 98: ...4 Step 3 Click Import Radio File choose a radio file and click Open KMC shows Importing succeeded Step 4 Click New Step 5 Enter the name of key file pack Step 6 Choose the key application form generat...

Страница 99: ...from the drop down list Step 9 Click Create Key Pack choose the save path and click OK in the popped dialogue box KMC generates the key packs according to the key type and saves them in the specified...

Страница 100: ...Key Management Configuration Guide 96 Step 3 Click Upload Step 4 Click Browse choose the key pack generated in 6 5 and click Open...

Страница 101: ...nfirm the communication type and click Next Wireless Mode the radio connects to Smart MDM via WLAN or LTE Wired Mode the data is transmitted through IDS The radio connects to Smart MDM IDS via program...

Страница 102: ...9 Set the task information and click Next Configure the task accordingly The task is automatically executed Notifications will be sent to the radio if Notification is checked Step 10 Confirm the task...

Страница 103: ...atically written into the radio at the preset start time The radio shows Importing key do NOT power off and then automatically restarts after importing 6 7 Check the Push Result Step 1 Choose Multi mo...

Страница 104: ...Key Management Configuration Guide 100...

Страница 105: ...mart MDM to enable the needed features Step 1 Apply for the license You need to provide the authorization information to Hytera including the serial number and model name of the radio and the paid fea...

Страница 106: ...AN or LTE Wired Mode the data is transmitted through IDS The radio connects to Smart MDM IDS with programming cable You need to choose the IDS when using wired mode 3 Choose radios and click Next 4 Co...

Страница 107: ...the license at the task start time The radio shows Importing license do NOT power off and then automatically restarts after importing Step 5 Check the paid feature licensing The administrator can go t...

Страница 108: ...ming Cable Please contact the dealer to obtain the PC93 programming cable 8 1 1 2 Software Installation Refer to Smart MDM Lite_Installation and Configuration Guide to finish the installation and conf...

Страница 109: ...the existing template and program the radio By Quick Programming import an existing template and program the radio without entering parameter configuration page This method improves the programming e...

Страница 110: ...g and enters Edit Public Parameter page after reading Step 4 Configure parameters Note For radio configuration see 4 Feature Configuration Click to view the parameter description Step 5 Click Program...

Страница 111: ...7 8 1 3 Application Management Preparations You ve got the app file in apk format Procedures Step 1 Click App Step 2 Click Browse to upload the app file Step 3 Click Install Smart MDM Lite shows Insta...

Страница 112: ...e it into the radio via KMC and Smart MDM Lite The operation flow is as follows This section introduces how to generate key application form and import key via Smart MDM Lite For details about how to...

Страница 113: ...3 Choose the key type and click Save to save the application form to the PC Please send the application form to the administrator of KMC to generate the key pack 8 1 4 3 Import Key Step 1 In Key page...

Страница 114: ...icense The E2EE is a paid feature and requires license After the radio is delivered you need to apply for the license and import it through the Smart MDM Lite to enable the paid feature Step 1 Apply f...

Страница 115: ...se In Detail page you can click to view the authorization information Step 4 Click OK The radio shows Importing license do NOT power off and then automatically restarts after importing The radio user...

Страница 116: ...vel to High Choose Settings PMR Scan and turn Background hunt on The radio displays in the status bar The narrowband network is disabled Tap Narrowband in the control center of radio or go to Settings...

Страница 117: ...on The previous programming is abnormal See 3 Radio Programming to reprogram the radio The radio shows error code 0x06 0x07 0x08 0x09 0x0A or 0x0B when powering on The radio is abnormal when powering...

Страница 118: ...on The previous programming is abnormal See 3 Radio Programming to reprogram the radio The radio shows error code 0x06 0x07 0x08 0x09 0x0A or 0x0B when powering on The radio is abnormal when powering...

Страница 119: ...Configuration Guide Appendix 115 Step 2 Choose System Plugin Plugin Step 3 Click Upload Step 4 Click Browse to upload the plugin Step 5 Click OK Step 6 Click Update in Plugin page...

Страница 120: ...bbreviations Abbreviation Full Name APN Access Point Name DMR Digital Mobile Radio E2EE End to End Encryption KMC Key Management Center LTE Long Term Evolution MDM Mobile Device Management PTT Push To...

Страница 121: ...2018 Hytera Communications Corporation Limited Hytera Communications Corporation Limited...

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