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9. Troubleshooting
Phenomena
Analysis
Solution
You cannot turn
the radio on.
The battery may be installed improperly.Remove and reattach the battery.
The battery power may run out.
Recharge or replace the battery.
The battery may suffer from poor
contact caused by dirty or damaged
battery contacts.
Clean the battery contacts or replace the
battery.
The radio cannot
register.
The radio may not be detecting signals
from the BS.
Make sure the radio is within the coverage of
the BS.
The radio may not be authorized.
Contact the BS manager to check if the radio
is authorized in the network management
system.
During receiving,
the voice is weak
or intermittent.
The battery voltage may be low.
Recharge or replace the battery.
The volume level may be low.
Increase the volume.
The antenna may be loose or may be
installed incorrectly.
Turn the radio off, and then remove and
reattach the antenna.
The speaker may be blocked.
Clean the surface of the speaker.
You cannot
communicate with
other group
members.
The frequency or signaling type may be
inconsistent with that of other members.
Verify that your TX/RX frequency and
signaling type are correct.
The channel type (digital or analog) may
be set incorrectly.
Verify that you are on the correct digital or
analog channel.
You may be too far away from other
members.
Move towards other members.
You hear unknown
voices or noise.
You may be interrupted by radios using
the same frequency.
Change the frequency, or adjust the squelch
level.
The radio in analog mode may be set
with no signaling.
Request your dealer to set signaling for the
current channel to avoid interference.
You are unable to You may be too far away from other Move towards other members.
