33
8. Troubleshooting
Phenomenon
Analysis
Solution
The radio cannot be
powered on.
The battery power gets too low to supply
the radio.
Charge the battery.
Network registration
fails or no network is
found.
The radio is operating in DMO.
Switch to TMO.
The radio gets out of the network
coverage.
Check the signal strength. Make sure the
radio is within the network coverage.
The radio is not granted access to the
network.
Contact the network operator for radio
authorization.
Calls cannot be
initiated.
The radio or the target radio (the called
party) is not within the network
coverage.
Check the signal strength. Make sure the
radios are within the network coverage.
The radio operates in an improper mode.
Check the operation mode. Make sure
the radios work in the proper mode.
A group call cannot be
initiated or received.
The radio is not a member of the group.
Contact your dealer to add the radio to
the group.
The radio is not authorized to access the
target group.
Contact the network operator for radio
authorization.
Calls are always
interrupted.
The current channel is assigned to
emergency calls or other calls with
higher priority.
Wait until the channel becomes
available and try again.
A half-duplex call
cannot be established.
The predefined time period for
establishing a call expires.
Make sure the call is established within
the predefined time period.
The channel is occupied by another radio
with higher call priority.
Wait until the channel becomes
available and try again.
The channel resources are allocated to
other services due to overloaded
Wait until the channel becomes
available and try again.
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