Hydro-View User Guide HD0531 Rev 2.0.0 85
Appendix D
Frequently Asked Questions
Q:
The Hydro-View continually displays “Searching for Sensor … xx”
A:
This message indicates that there is a problem with the communication between the Hydro-
View and the sensor. The first thing to check is cabling between the sensor and the Hydro-
View. Try switching off power, this would reset the sensor and the Hydro-View. If the
problems still exist, see Appendix E for more details on communication diagnostics.
_ _ _
Q:
How do I recalibrate the touch screen?
A:
The touch screen on a Hydro-View cannot be recalibrated. If you are looking at the display
from above or below or one side, the screen calibration may appear to be incorrect due to the
thickness of the display glass. In this case, try to view the Hydro-View ‘face on’.
_ _ _
Q:
Can I adjust the contrast on the display?
A:
There is no way of adjusting the contrast of the display on a Hydro-View. If either the
backlight or the contrast is faulty, then the unit will need to be repaired by Hydronix
.
_ _ _
Q:
We had a lightning strike and now the unit doesn’t work properly, can I do any onsite repairs?
A:
It is not possible to do any repairs onsite, and any attempts of onsite repairs will invalidate any
warranty outstanding. In such cases the equipment should be sent back to Hydronix for
repair. See Chapter 1 Section 3.7 for details of reducing the risk due to lightning strikes.
_ _ _
Q:
The LCD screen has lines running through it. Can I replace the screen without sending the
unit back to Hydronix?
A:
It is not possible to repair damaged screens onsite. The Hydro-View should be sent back to
Hydronix for repair by a qualified technician.
_ _ _
Q:
How do I know what firmware version I have?
A:
The firmware version running on the Hydro-View can be checked in the System Setup screen
(Page 39)
_ _ _
Q:
How do I upgrade the Hydro-View firmware?
A:
See page 30
_ _ _
Q:
I have changed the sensing arm on my Hydro-Probe Orbiter. Do I need to recalibrate
anything?
A:
It will be necessary to calibrate the new sensing arm to the sensor electronics, so that the air
and water factory calibration settings are correct. This process is fully detailed in the Hydro-
Probe Orbiter User Guide. The calibration can be performed using the Hydro-View from the
Sensor Configuration Factory Settings screen (Page 51)
_ _ _
Q:
How do I calibrate my Hydro-View to display real moisture?
A:
To display real moisture, the sensor needs to be calibrated to the material being measured,
as described in Chapter 6. The Overview screen can then be configured to show Filtered
Moisture (Page 40).
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