7
Recording Auto Attendant and ACD Messages on the G2-VMU
Recording greeting messages
On Console press [89][PASSWORD]
|__ 13-07-XXXX(default=1234)
[2] -- record greeting message
|___ [1] To record greeting message
| |_ [1] to record day time greeting message
| |_ [2] to record lunch break time greeting message
| |_ [3] to record night time greeting message
| |_ [4] to record holiday greeting message
| |_ [#] to finish
|___ [2] To record ACD message
| |_ [1] to record ACD1 greeting message
| |_ [2] to record ACD2 greeting message
| |_ [3] to record ACD3 greeting message
| |_ [#] to finish
|___ [3] To record special function message
|_ [1] to record department introduction
| . This segment will play after 1st
| welcome voice if 05-15-01=4
|_ [2] to record music on hold
|_ [3] to record wake up call
|_ [4] to record emergency call alert
|_ [#] to finish
b. Switch between greeting messages from VMU
On Console press [89][PASSWORD]
|__ 13-07-XXXX(default=1234)
[1] -- setup greeting message
|__ [1] To change Day/Night service mode
| | manual mode <-> auto mode
| | auto mode : follow mode 20 change
| | DAY/NIGHT/LUNCH BREAK time
| | manual mode :
| |_ [1] day
| |_ [2] lunch break
| |_ [3] night
| |_ [4] holiday
|__ [#] finish
c. Changing Password for Console
On the Console press [89][1234]
[3] – Change Password
Follow the Voice prompts.
d. Changing Password for other Stations
On the Console press [89][1234]
[4] – Change Password for other station
Follow the Voice prompts.
