5
Frequently Asked Questions
Q. Why won’t my Tek Partner work?
A. Make sure you have fresh batteries and that they are installed correctly (see Setup on
Page 2). If this does not solve the problem, please call (630) 466-7664 for technical
support. We are more than happy to help you.
Q. How do I know which code will work for my device?
A. Look up the brand name of your device in Device Codes (see Page 6-9). Each code is
3 digits. Enter one code at a time and test the remote control after each code is entered
until you have one that controls all the functions properly. If you do not find a code to
match your brand, proceed to Power Scan (see Pages 2-3).
Q. I want my devices to come on all at the same time, what do I do?
A. Program each of your devices separately and make sure they are all functioning
properly. Once they are all programmed, hold down the device button (TV, VCR, DVD
or CBL/SAT) until the indicator light starts to blink, release the device button and press
and release the PWR button twice. Master Power should now be enabled. To disable
Master Power just repeat the process again (see Master Power on Pages 4).
Q. I used the Power Scan option to find a code for my device. How do I know what the
code is?
A. Please follow the instructions on Page 3 for ID Recall.
Q. I cannot get my volume to work on my satellite receiver or cable box, what should I
do?
A. You need to set up Volume Punch Through. See the instructions on Page 3-4.
Care & Maintenance
1.
Do not expose the remote control to direct sunlight, extreme high or low
temperatures, liquids or mechanical shock.
2.
Do not mix old and new batteries as old batteries have a tendency to leak.
3.
Do not use corrosive or abrasive cleaners on the remote control.
4.
Do not disassemble the remote control as it contains no user serviceable parts.
5.
To keep the remote control clean, periodically wipe it with a dry, soft cloth.
