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The blind does not raise  

and lower evenly.

 

PROBLEM 

SOLUTION

Check inside the headrail. 

Make sure no obstructions keep 

the mechanism from turning.
Check that the lift cords are  

not pinched or tangled.

Product Code No. 5109610000 

  

9/07 A 

© 2007 Hunter Douglas Inc. ® Registered trademark of Hunter Douglas Inc. 

™ Trademark of Hunter Douglas Inc. Patented in the U.S. and foreign countries. 

Other U.S. and foreign patents pending.

Care and Cleaning

•  Dust with a soft clean cloth or chemically treated dust cloth. Tilt 

the slats up and dust. Then tilt the slats down (but not all the way 

closed) and dust the other side of the slats.

•  Vacuum using the brush dust head attachment and tilt the slats 

up and down as described for dusting.

•  Wash slats using a damp cloth and mild detergent solution. Use 

warm or cold water, not hot water. Tilt the slats up and down as 

described for dusting.

•  Bottom rail and slats may also be immersed in a bathtub for a 

more thorough cleaning. Do not immerse the headrail. Place the 

blind in a solution of mild, soapy water. Rinse clean and either 

wipe dry or allow to air dry completely.

5

7

Troubleshooting

The lift cord is wrapped around 

the ladder tape.

Remove the plastic cap on  

the bottom of the blind that 

covers the cord rout hole.  

Untie knot in lift cord and  

re-thread. Re-tie the knot  

and replace cap.

Pull Cord to  

the Outside  

to Lock Blind  

in Position

Cord Stop

•  This component breaks apart with minimal 

pressure should a child or pet become 

entangled in the top lift cords.

•  It also acts as a stopper to prevent inner 

cords from being pulled through the 

blind, which can also create potential 

entanglement.

Reassembly of Cord Stop

•  Reinsert any loose cords into the top 

notches of the cord stop. There is a  

notch on each side.

•  Line up the right and left sides of  

the cord stop and snap the pieces  

back together.

Four

Cords

Two

Cords

Child Safety

6

Pull Cord Down and  

Toward the Center to  

Raise and Lower

Slats are not closing evenly.

               – or –

The blind does not tilt.

Tape Roll

Support Cover

Crossing Pattern

Should Look Like This

Slot in

Tape Roll

Grommet

Cover on

Tape Roll and

Tape Roll

Support

Check that tape roll support 

covers are installed correctly  

onto the tape rolls and tape 

roll supports. If covers are  

not installed correctly, tape 

strings could become lodged 

and blind will not operate 

as designed.
If grommet on tape string 

has come out of the slot in 

the tape roll, place grommet 

back into the slot.
If necessary, re-position tape 

string on tape roll to the 

correct crossing pattern.
If blind does not tilt: Check 

to be sure the tiltrod is fully 

inserted into the tilt gear.

WARNING

For more safety information call 1-888-501-8364 
in the U.S. or 1-866-662-0666 in Canada. 

Young children can STRANGLE in the loop above the cord stop. 

They can also wrap cords around their necks and STRANGLE.

•  Always keep cords out of the reach of children.
•  Move cribs, playpens and other furniture away from cords.  

Children can climb furniture to get to cords.

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