15
41558-01
Troubleshooting
Technical Support
If you have any additional questions or problems with your Hunter air purifier, please call
1-888-830-1326 from 8:00 am to 5:00 pm Central Time or contact us over the Internet at
www.hunterfan.com.
1. No display or operation.
2. Keypad does not work.
3. Erratic Display or Opera-
tion.
4. Filter and/or Pre-filter
Indicator is Flashing.
5. Cleanable Filter and/or
Carbon Pre-Filter Life
Counter is flashing 0%.
6. Unit has reduced air flow
or increased noise.
7. Remote is not working
properly.
Problem
Solutions
• Confirm that the unit is plugged in.
• Check the installation of the front grill.
• Reset the air purifier. (See Resetting the Air Purifier on
pg. 10.)
• Key pad has been locked to prevent accidental changes
to the programs. (See Keypad Lock on pg. 9 to unlock
the key pad.)
• Reset the air purifier. (See Resetting the Air Purifier on
pg. 10.)
• The Filter and/or Pre-Filter Life Counters have reached
the estimated usage times. Check and replace or clean
filters if needed. (Refer to Filter and Pre-Filter Counters
on pg. 9.)
• The Filter and/or Pre-Filter Life Counters have greatly
exceeded the estimated usage times. Replace or clean
the corresponding filters.
• The filter is clogged and should be cleaned. (Refer to
Cleaning the Filter on pg. 12.)
• Be sure that the remote is facing the air purifier when
pressing the key.
• Check the batteries. (Refer to Remote Operation on
page 8.)
