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Troubleshooting:
Issue
Possible Cause
Solution
Press power button, but
indicator light does not
light up.
Power plug is not well
connected.
Reconnect the plug
properly.
Indicator light is on and
wind blows but there is no
mist released.
Water tank is empty
Pour water into water tank
Float sensor is not
attached to water tank.
Attach water tank to the
base properly so that float
sensor is connected to
water tank.
Mist has an odor
The water in the tank is not
clean
Open tank cap and leave it
in open air for 12 hours,
then wash tank and refill
with clean water.
Indicator light is on, but
both wind and mist are not
produced.
The water level inside
water tank is too high.
Pour out water inside
reservoir and close tank
cap tightly.
Mist level remains low
There is deposit of scale
on atomizer.
Clean atomizer and refill
water tank with clean
water.
Flashing light
Over filled water tank or
release valve stuck.
Adjust the water level,
make sure cap is screwed
on correctly & the release
valve spring is functioning.
Ensure that the dots on
base & tank line up.
Mist leaks out from the
water tank
Water tank is not attached
to base properly.
Attach water tank to base
properly making sure tank
& base are aligned.
