humantouch.com
14
15
Please read the following warranty information for important disclosures before using your new Human Touch massage chair.
It is the Human Touch mission to design, develop, manufacture and sell innovative, high quality massage products that create a better
and healthier way of life. We appreciate your commitment to our mission and our products and are pleased to let you know that the
Human Touch product that you purchased comes with a limited warranty. The warranty provides peace of mind that you are covered
for mechanical or structural defects in workmanship within the coverage guidelines and limitations outlined below.
Coverage Guidelines:
The warranty begins on the original purchase date and consists of:
• Factory Service (Labor): Human Touch will supply packing materials, cover return shipping to Human Touch, repair parts covered
by this warranty and labor for repair work and return shipping to purchaser when repairs are completed.
• Parts Only (Parts): Human Touch will supply repair parts that are covered by this warranty and return shipping to purchaser for
repairs performed at the factory.
• Structural (Metal Frame): Human Touch will supply packing materials and repair parts covered by this warranty and return shipping
to purchaser for repairs performed at the factory.
In the unlikely event that your Human Touch product malfunctions or requires repair, please contact your retailer. For USA
customers only, please contact Human Touch Customer Service at (800) 355-2762 between the hours of 6 AM and 5:00 PM PST or
[email protected] for assistance. You can also send a fax to customer service at (800) 840-2940.
All warranty service requires approval and authorization by Human Touch. Products require a Return Merchandise Authorization
Number (RMA) for any returns to the factory. For returns, the consumer is responsible for packing the product in the original box
or in approved packaging that is available for sale from Human Touch. Shipping and freight coverage under this warranty requires
scheduling by Human Touch and only includes "curb-side" pickup/delivery. Products received without a valid RMA number or one
clearly marked on the box will be refused.
General Limitations:
• The warranty is only valid within the United States and Canada provided the product has been operated according to the instructions
accompanying it and has not been misused or damaged in any way that is beyond the control of Human Touch.
• All service covered by this warranty must be approved by Human Touch and repairs performed by authorized technicians.
• The warranty applies only to the massage chair; accessories or enhancements are not covered.
• Important exclusions apply to cosmetic items such as fabrics, woods, foams, padding, plastics covers, etc.
• Human Touch is not responsible in any way for losses, damages, or inconvenience caused by equipment failure.
• For a complete listing of warranty coverage, exclusions, and limitations, visit www.humantouch.com.
• Warranties do not apply to rental, business, commercial, institutional, or other non-residential users.
• Separate warranty terms apply to used/refurbished products including those received out-of-box. Proof of purchase (original receipt)
is required for all warranty repairs.
EXTENDED WARRANTIES:
Human Touch offers extended warranty programs to enhance ownership of the Human Touch product! Extended warranty purchases
are available within 90 days of purchase of Human Touch product from either the retailer or direct from the Human Touch Customer
Service Department.
Please visit humantouch.com for the latest terms and pricing for extended warranties.
limited warranty
Human Touch
chairs
Factory Service
Parts
Structural
New Products (Original Packaging Only)
90 days
1 year
3 year
Refurbished Products
60 days
6 months
6 months
Floor Demos (including "out of box")
NONE
6 months
6 months
To keep your product working and looking its best, please follow
these simple care guidelines.
care and
maintenance
Cleaning:
1. Be sure to disconnect the power cord from the electrical outlet before cleaning.
2. Do not use benzene, thinner or any other solvents on your massage chair.
3. Remove dust on the backrest or armrest with a vacuum.
4. If the backrest or armrests become soiled, wipe with a damp cloth, then a dry cloth.
5. Common upholstery cleaners may be used for tough stains.
6. When cleaning the controller or around the power switch, use a dry cloth only. Never use a damp cloth to clean
the controller or power switch.
Fabric Care:
To maintain your Human Touch product in optimum condition, dust it frequently and/or vacuum it with a soft brush vacuum
extension. Faux Suede products can also be brushed with a suede brush. Wipe with a slighty damp cloth as necessary. For
tougher stains on non-leather products, use a mild detergent mixed with water. Leather products should be wiped down
occasionally with a leather furniture cleaning solution.
WARNING:
Be sure to test any cleaning solution on a small, inconspicuous part of the product to ensure that the color does not fade prior
to using the solution on the entire product surface.
Maintenance and Repair:
1. The mechanics of this product are specially designed and constructed to be maintenance free. No periodic lubrication
or servicing is required.
2. Your chair should only be serviced by an authorized service center.
Storage:
1. When not in use for a long period of time, we recommend that the chair be covered, the power cord be coiled and
that the unit be placed in an environment free of dust and moisture.
2. Do not store near heat or open flame. Do not leave this product exposed to direct sunlight for long periods of time.
This may cause fading or damage.
Miscellaneous:
1. Foreign objects should not be inserted between the massage nodes or the unit housing.
2. Care should be taken not to overload the unit.
Operating Voltage:
AC110-120V 60 Hz
Power Consumption:
120 Watts
Chair Size (reclined):
74”L x 30”W x 31”H
Product Weight:
181 Lbs.
Required recline clearance:
15”
Maximum load weight:
285 Lbs.
*Specifications are subject to change without prior notice.
Specifications*
