Chapter 6 • Troubleshooting
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1038054-0001 Revision B
Power
Solid
Power is on and the satellite router is functioning normally
Flashing
The satellite router is operating with the
fallback.bin
(backup) version of
software.
This usually happens when the satellite router is first installed. The satellite
router operates with
fallback.bin
until the primary version of software,
main.bin, successfully downloads over the satellite link
.
Off
No power.
If the Power LED is off, take the following steps. Note that if the Power LED is
off, it is likely that the remaining LEDs will be off as well.
1. Check all cable connections and tighten any that seem loose.
(See the Caution statement that follows Figure 2 on page 13.)
2. If the problem persists, contact Technical Support.
Fatal Error Indication:
If after power-up or a reset the Power LED is off
and
one or more of the other
LEDs is flashing, the unit could have a fatal error and may have to be
replaced. If you do
not
see these LED indications, proceed to the next
troubleshooting step.
If there is a fatal error indication (Power LED off and other LED or LEDs
flashing), try power cycling the satellite router by disconnecting the power cord
from the power strip or surge protector, waiting 10 sec, and then plugging it
back in. The satellite router may recover. If the fatal error indication continues,
the satellite router must be replaced. Contact Customer Support.
System
On
The satellite router has established a connection with the NOC.
Off
Condition preventing full operation.
If the System LED does not light up, but the Transmit and Receive LEDs are
functioning normally, there may be a problem at the system gateway. Perform
the following steps:
1. Wait 15 minutes. If there is a problem at the gateway, it may soon be
corrected and the System LED light up. You can then resume normal
operation.
2. If the LED does not come on after 15 minutes, power cycle the satellite
router by turning it off using the power switch on the rear panel, waiting 10
seconds, and then turning it back on.
3. If the problem persists, contact Technical Support.
Table 10: Satellite router front panel LED operation (Continued)
LED
Appearance
Description
Содержание HX200
Страница 1: ...1038054 0001 Revision B July 7 2011 HX System HX200 Satellite Router Installation Guide ...
Страница 10: ... Contents x 1038054 0001 Revision B ...
Страница 20: ...Chapter 1 Introduction 10 1038054 0001 Revision B ...
Страница 30: ...Chapter 2 Assembling and connecting HX200 hardware 20 1038054 0001 Revision B ...
Страница 64: ...Chapter 3 Commissioning the HX200 satellite router 54 1038054 0001 Revision B ...
Страница 70: ...Chapter 4 Completing the installation 60 1038054 0001 Revision B ...
Страница 100: ...Chapter 5 The System Control Center 90 1038054 0001 Revision B ...
Страница 130: ...Appendix B Updating the satellite router software 120 1038054 0001 Revision B ...
Страница 134: ...Appendix C Disabling a Web browser proxy connection 124 1038054 0001 Revision B ...
Страница 138: ...Appendix D Azimuth antenna setting and software version 128 1038054 0001 Revision B ...
Страница 142: ...Appendix E Seatel antenna settings and software version 132 1038054 0001 Revision B ...
Страница 146: ...Appendix G LNB selection reference 136 1038054 0001 Revision B Figure 83 Select aid for Ku band LNBs ...
Страница 147: ...Appendix G LNB selection reference 1038054 0001 Revision B 137 ...
Страница 148: ...Appendix G LNB selection reference 138 1038054 0001 Revision B ...
Страница 154: ...Appendix H Conforming with standards and directives 144 1038054 0001 Revision B ...