Pub. 42004-547A
NEMA 4X VoIP Telephones
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The duration of activation, or on/off times, can also be set in some modes. Refer to Pub. 42004-548, for
programming instructions for the outputs (see the Reference Documentation section).
Maximum (Handset Receiver) Level Remote Control
The receiver volume level can be controlled remotely by changing the setting in the configuration file.
Refer to Pub. 42004-548. (see the Reference Documentation section).
Monitoring and Reporting
Each telephone can recognize and generate several hardware and configuration fault condition alarms.
These alarms can be signaled to a remote site using three methods:
•
syslog output over TCP
•
SNMP (Simple Network Management Protocol)
•
TMA (Telephone Management Application) software (purchased separately)
Available alarms are:
•
handset integrity loop
•
configuration error
•
cold reset (power cycle)
•
warm reset (internal command)
•
keypad error, such as a stuck button (if applicable)
•
key hook (off-hook status)
•
register fail (unsuccessful SIP registration
•
audio path test (microphone/receiver test)
Monitoring and reporting must be configured for the telephone. Refer to Pub. 42004-548 for instructions
(see the Reference Documentation section).
Maintenance
Service
Contact a regional service center for an RA# (return authorization number) if the telephone requires
service. Equipment must be shipped prepaid to GAI-Tronics with an RA# and a purchase order number.
Repairs or a replacement will be made in accordance with GAI-Tronics’ warranty policy if the equipment
is under warranty. Please include a written explanation of all defects to assist our technicians in their
troubleshooting efforts.
Call 800-492-1212 inside the USA or 610-777-1374 outside the USA for help with locating the nearest
regional service center.
USB port
The USB port is for GAI-Tronics service personnel only. Make no connection to this port.
