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General
This water heater is warranted by
Hubbell Water Heaters
(Hubbell)
, and covers defects in materials and
workmanship, subject to the applicable time periods and
terms below. This warranty begins on the date of
installation or on the date of possession in the case of
new construction. This warranty is extended to the
original purchaser and any subsequent owner
at the original install location, and applies only when
properly installed by a licensed contractor and operated
in accordance with the instruction manuals. This warranty
is limited to repairs or replacement of parts, at
Hubbell
option that are proven to be defective under normal use
and connected only to potable water systems.
Effective Start Date
Hubbell
requires proof of purchase and warranty
registration in order to obtain warranty service. You
can show proof of purchase with a dated sales receipt.
Register the warranty within 30 days of purchasing the
product by going online at www.
hubbellheaters
.com.
Residential DHW Warranty
Heat Exchanger - 15 years
Other Parts - 5 years
Commercial Warranty
Heat Exchanger - 6 years
Other Parts -
3
years
Residential Domestic Hot Water (DHW) means potable
water heating in a single family residence, not connected
with any space heating. Commercial means all other
applications including any space heating applications.
Heat Exchanger Coil
The warranty period for a heat exchanger coil failure,
when installed in a
"R
esidential
"
DHW application
(including recirculation), is fifteen (15) years from the
effective start date. The warranty period for a heat
exchanger coil, when installed in a
"
C
ommercial
"
application (including recirculation) or any space heating
application, is six (6) years from the effective start date.
All other Parts and Components
The warranty period for any original parts (excluding
the heat exchanger coil) against failure, when installed in
a
"R
esidential
"
DHW application (including domestic
recirculation) is five (5) years from the effective start date.
The warranty period for any original parts (excluding the
heat exchanger coil) against failure, when installed in a
"C
ommercial
"
application (including recirculation) or any
space heating application is three (
3
) years from the
effective start date. A replacement part will be warranted
for the unexpired term of the original warranty. Defective
parts submitted may not be returned. No returns will be
accepted without prior authorization from
Hubbell
.
Labor
The applicable period of this limited labor warranty is
one (1) year from the effective start date. This applies
to all water heater models. The payment and amount of
any payment are subject to approval at Intellihot’s sole
discretion. The Labor allowance will be paid based on the
following schedule:
Repair or Replacement of Any
Parts
$75/hour up to maximum of
$150
Replacement of Entire Unit
$75/hour up to maximum of
$225
Replacement parts must be genuine
Hubbell
parts
and warranty service must be performed by a licensed
contractor.
Shipping Costs
If a replacement part is supplied under the terms of this
warranty,
Hubbell
will provide ground service delivery for
the part free of charge. Any expedited shipping expense
will be paid by the customer.
Definition of Potable Water
Potable water is defined as drinkable water supplied from
utility or well water in compliance with EPA secondary
maximumcontaminant levels (40 CFR part 143.3)
as shown in the table.
Hubbell
will warrant the heat
exchanger coil for hardness up to 15 Grains per gallon
(257ppm as Calcium carbonate)
Contaminant
Level
Aluminum
0.05 to 0.2 mg/l.
Chloride
250 mg/l.
Color
15 color units
Copper
1.0 mg/l.
Corrosivity
Non-corrosive
Fluoride
2.0 mg/l.
Foaming Agents
0.5 mg/l.
Iron
0.3 mg/l.
Manganese
0.05 mg/l.
Odor
3 threshold odor number
pH
6.5-8.5
Silver
0.1 mg/l.
Sulfate
250 mg/l.
Total dissolved solids (TDS)
500 mg/l.
Zinc
5 mg/l.
.
WARRANTY
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