31
Problem
Solution
card.
Note:
"Network adapter" refers to a network interface
card. In this context, it is the Ethernet card of your
computer.
The Internet
cannot be
accessed
z
Ensure that all the previous problems are
addressed.
z
Ensure that the PVC parameters provided by
the ISP are not changed. Otherwise, restore
the default settings.
z
Ensure that the dial-up software is correctly
installed and properly set in your computer.
z
Ensure that you have entered the right
username and password.
z
If you still cannot access the Internet after
dial-up, check whether the proxy server on
your IE is correctly configured. The proxy
server must be disabled.
z
Try different Web sites, in case some Web site
fails.
z
Stop the dialing connection and retry after 5
minutes.
5.2 FAQs
I.
Why does the ADSL connection break so often?
Many possible factors may cause this problem, such as faults in
your ISP's access server, line disconnection and line disturbance. You
can check as follows:
1) Make sure that the ADSL line is connected properly.
