to landline voice calls or as a substitute or backup for private lines or dedicated data connections. A
person engaged in prohibited uses may have his/her service terminated without notice or a refund.
The NET10 Wireless Home Phone Unlimited Plans are for individual use only and not for resale.
Specifically, NET10 Unlimited services are provided solely for live dialogue between, and initiated by, two
individuals for personal use and as otherwise described in this policy. Unlimited voice services may not
be used for any other purposes, including, but not limited to, conference calling, monitoring services,
data transmissions, transmission of broadcasts, transmission of recorded material, interconnection to
other networks, telemarketing, autodialed calls, other commercial uses, or other connections that do
not consist of uninterrupted live dialogue between two individuals. NET10 reserves the right to cancel or
deactivate service, without notice, in order to protect the Carrier’s network from harm due to any cause
including, without limitation, the excessive and/or improper use of NET10 service. NET10 Wireless
reserves the right to deny or terminate Service, without notice, to anyone NET10 believes is using the
Service in any manner prohibited above or whose usage, in NET10’s sole discretion, adversely impacts
the Carrier’s network or customer service levels. NET10 Wireless will presume you are engaging in a
prohibited use in violation of these Terms and Conditions if in NET10’s sole opinion, you are placing
an abnormally high number of calls, or repeatedly placing calls of unusually long duration, or usage is
harmful or disruptive to the Carrier’s network or services. If we determine, at our sole discretion, that
you are using our Service in violation of these terms and conditions, or in any other manner that we
deem to be unreasonable or excessive, then we may terminate individual calls, terminate your service or
decline to renew your service. Notwithstanding the foregoing, NET10 reserves the right to deny service
or deactivate or cancel existing service, to anyone for any reason at any time, in NET10’s sole discretion.
In the event of suspension for any other unauthorized usage, You will forfeit unused airtime and service
and you will not be entitled to receive a refund for your phone or for any unused airtime and service.
7. NET10 WIRELESS HOME PHONE UNLIMITED PLANS CANNOT BE USED FOR:
(1) access to the Internet, intranets, or other data networks except as the device’s native applications
and capabilities permit, or (2) any applications that tether your device to a laptop or personal computer
other than for the use of Wireless Sync. You are responsible for all activities undertaken by you using
the Services. You shall not use, nor permit others to use the Service in a manner or for a purpose
contrary to this Agreement.
8. SERVICE AREA MAPS AND COVERAGE MAPS:
You will find Service Area Maps and Coverage Maps on our website. These maps are for general
informational purposes only. The coverage maps depict the general coverage area. The coverage maps
are not a guarantee of coverage. Coverage is not available everywhere. The coverage maps display only
the predicted and approximate optimal wireless coverage for voice calls including the coverage area
of the network’s roaming partners, if applicable. The coverage areas shown do not guarantee service
availability, and may include locations with limited or no coverage. Within coverage areas, there may
be significant limitations or interruptions in coverage that may impact service and result in dropped and
blocked connections or call interference. This could occur due to many factors including your device,
network changes, network traffic volume, network outages, technical limitations, signal strength, the
(b) NET10 Wireless Home Phone Service Plan Cards: NET10 Wireless Home Phone Plan Cards are
available at select retail stores and online at www.net10homephone.com. Service begins on the day
you add the Services or, if the Service Plan or Service Card is placed in your Reserve, on your Service
End Date. Service Cards do not expire except as specifically permitted by law. See below for more
information regarding NET10 Reserve.
(c) NET10 Reserve: With NET10 Reserve, you may purchase and add NET10 Service Plans and Service
Cards to your NET10 Reserve to be automatically applied on your Service End Date. You may access the
Service Plans and Service Cards in your NET10 Reserve at any time through “My Account.” All Service
Plans and Cards you redeem are automatically added to your NET10 Reserve to be applied at your
Service End Date. If you are an Auto-Refill customer and have decided to add a Service Plan or Service
Card to your NET10 Reserve, the Plan or Card in Reserve will take precedence over the Auto Refill and
it will be applied before an Auto Refill purchase is processed.
4. SERVICE END DATE:
Your “Service End Date” is the last day of your Service period. When you add or refill Services, your
Service End Date will be reset to the number of Service Days purchased. You can find your Service
End Date by visiting our website.
Refilling Your Account after Service End Date: If you do not buy and add Services prior to the Service
End Date, your Service will be deactivated on the Service End Date, you will lose all unused Services
and you may lose your telephone number. If your phone is deactivated for failure to add Services before
the Service End Date, you will need to provide your Equipment’s IMEI/MEID DEC number in order to
reactivate your service.
5. TERMINATION OF SERVICE:
Either party may terminate this Agreement (which will terminate the provision of Service) at any
time. Any unused service at the time of termination will not be refunded. NET10 may terminate this
Agreement at any time without notice if we cease to provide service in your area. We may interrupt or
terminate your service without notice for any conduct that we believe violates this Agreement, if you
behave in an abusive, derogatory or similarly unreasonable manner with any of our representatives, if
we have reasonable cause to believe that you are using your NET10 Service for an unlawful purpose or
in a way that may adversely affect our service and/or if you engage in any deceptive or unfair conduct
with respect to your Equipment and/or Service. Any provision of this Agreement which by its context is
intended to apply after termination of the Agreement will survive termination, including, but not limited
to, any restrictions on the use of the Equipment.
6. NET10 UNLIMITED PLAN INTENDED USE:
NET10 Unlimited Plans may ONLY be used with NET10 Wireless Home Phone Equipment for person to
person Voice Calls. The NET10 Unlimited Plans MAY NOT be used for any other purpose. Examples
of prohibited uses include, without limitation, the following: continuous mobile to mobile or mobile
TERMS AND CONDITIONS OF SERVICE
TERMS AND CONDITIONS OF SERVICE
