FAQs
21
For details about how to set the parameters, see the description of the PPP dialing
software.
Step 5
Ensure that you have entered the correct user name and user password that are required
by the PPP dialing software.
The user name and the user password are provided by your network service provider.
Step 6
Check whether you can use the PPP dialing software to dial successfully.
If you cannot use the PPP dialing software to dial successfully, perform further checks as
follows:
1.
Stop the PPP dialing software and then power off the terminal. After five minutes,
power on the terminal and use the PPP dialing software to dial again.
2.
Restore the default settings of the terminal.
If the problem persists, contact your network service provider.
Step 7
Check whether the proxy server of the Web browser is correctly configured. Take the
Internet Explorer installed on a computer that runs Windows XP as an example. To
check whether the proxy server of the Web browser is correctly configured, do as
follows:
1.
Start the Internet Explorer.
2.
Choose
Tools
>
Internet Options
.
3.
In the
Internet Options
dialog box, click the
Connections
tab.
4.
In the
Local Area Network (LAN) settings
group box, click
LAN settings
.
5.
In the
Proxy server
group box of the
Local Area Network (LAN) Settings
dialog
box, ensure that
Use a proxy server for your LAN (These settings will not apply
to dial-up or VPN connections)
is not selected.
Step 8
Try to access multiple other Web sites to check whether the terminal can access.
If the terminal still cannot access other Web sites, contact your network service provider.
7.3 What can I do if the terminal cannot access the
Internet through a wireless network adapter?
Step 1
Ensure that the power cables and telephone lines of the terminal are properly connected.
Step 2
Check whether the WIFI indicator of the terminal is on.
If the WIFI indicator is off, you can infer that the wireless local area network (WLAN)
function of the terminal is disabled. In this case, enable the WLAN function.
For details about how to enable the WLAN function, see the manual of the terminal.
Step 3
See the description of the wireless network adapter that is installed on the computer and
check whether the wireless network adapter supports the 802.11b and 802.11g protocols.
If the wireless network adapter does not support the 802.11b and 802.11g protocols,
replace it with the network adapter that supports the protocols.
Step 4
Check whether the driver for the wireless network adapter is properly installed on the
computer.
