Warranty Card
Thank you for choosing products of Huawei Technologies Co., Ltd. (Huawei). To be entitled for warranty service for
the product, please read the following warranty statements
carefully.
1.
Warranty Period
Unless otherwise stated specifically by Huawei, the following periods apply:
Duration of Hardware Warranty: 12 months
Duration of Software Media: 3 months
The start date of the warranty:
(1) If you have not purchased the engineering or installation service, the warranty starts on the 90th day after the date
of the product shipment from Huawei.
(2) If you have purchased the engineering or installation service, the warranty starts from the date the preliminary
acceptance certificate is signed, but no later than 90 days after Huawei ships the product. If the preliminary acceptance
certificate is signed 90 days after shipment, the warranty automatically starts on the 90th day after shipment.
Notes:
1. When you purchase a product from Huawei, please confirm the date when the product will be shipped from Huawei,
and check other warranty-related information.
2. For expansion and replacement parts, you are entitled to either of the following warranties (whichever is longer):
(1) A 90-day warranty starting from the date the replacement parts are shipped
(2) The remaining warranty of the original equipment
3. Warranty service is provided for the lithium battery modules for the S series switches, but the terms related to
hardware warranty service response time in the
Huawei Enterprise Standard Warranty
do not apply to the lithium
battery modules.
2.
Service Guidelines
This warranty card entitles you to free warranty service within the warranty period. For a complete listing of
applicable warranties, please visit http://e.huawei.com/, choose
Support
>
Service Solutions
>
Warranty
,
and view the Huawei Enterprise Standard Warranty on the web page.
Technical Support: For post-sale technical support, Account or maintenance questions, contact:
TAC Support:
Visit
and choose
Contact
>
Global Service Hotline
to find the
http://support.huawei.com/enterprise
service hotline available in your country.
Complete the form below and keep for ready reference:
Product supplier:
Supplier telephone number:
Product serial number:
