40
10
Troubleshooting
If you come across any problem while using your phone, check it
against the following list. If the problem still exists, contact the local
vendor of your phone.
Problem
Check Point
The battery cannot be
charged.
Is the battery charger properly
connected to the phone and the power
socket?
The phone cannot be
powered on.
Is the battery fully charged?
Did you press and hold
On
long
enough?
Is the battery properly installed?
After the R-UIM card is
inserted, a prompt
“Insert the R-UIM card”
or “Check the R-UIM
card” is displayed on
the screen
Is the R-UIM card properly inserted?
Is your R-UIM card valid?
The phone is locked
after powered on
Enter the correct lock code.
A prompt “The R-UIM
card is locked” is
displayed on the
screen.
Contact the service provider to get the
PUK code.
The phone does not
ring.
Did you set the ring type of the phone to
Off
?