Warranty
Limited Five Year Warranty
Harmonic Resolution Systems warrants to the purchaser that each HRS Isolation
Base is free of manufacturing defects for a period of five (5) years from the date
of purchase. This warranty is subject to the following conditions and limitations.
1.
A copy of the original purchase receipt from a certified Harmonic Resolution
Systems authorized retailer is used to verify the date of original purchase and
ownership.
2.
This warranty is void and inapplicable if the product has been handled other than
in accordance with the instruction specified within this document, abuse or
misused, damaged by accident or neglect or in being transported, or the defect is
due to the product being tampered with, modified or repaired by anyone other
then Harmonic Resolution Systems.
3.
Warranty does not cover normal recommended care and maintenance.
4.
Harmonic Resolution Systems shall not be responsible in any way for
consequential or indirect damages or liabilities resulting from the use of the
product covered herein or resulting from any breach of this warranty or any
implied warranty relating to said product.
During this period, Harmonic Resolution Systems will repair or replace any
defective components free of charge. A Return Authorization Number (RA
Number) is required before any product is returned to Harmonic Resolution
Systems for any reason. This number must be visible on the exterior of the
shipping container(s) for Harmonic Resolution Systems to accept the return.
Units shipped to Harmonic Resolution Systems without a visible RA Number on
the exterior of the shipping container(s) are subject to be returned to the sender,
freight collect.
Units to be repaired by Harmonic Resolution Systems must be sent shipping and
insurance prepaid by the original purchaser in the original packaging material.
A returned product should be accompanied by a written description of the defect.
Repaired units will be returned by Harmonic Resolution Systems shipping and
insurance prepaid by the customer.
All other warranties or conditions either written or implied are void.
