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Ballast is alarming
1. Lamp Failure
2. Lamp Failure on a new
Lamp
3. Interrupted power supply
1. Usually if the ballast is alarming and showing a red
flashing status indicating light, the lamp has failed, and
it will require replacement. Before replacing a lamp, it
is best to check firstly for an external cause for lamp
failure, turn off the power then check for water ingress
from either rain, or leaks or any signs of moisture or
condensation in or around the electricals. Due to the
elevator temperature of the lamp, high humidity may
cause condensate to form. If there are no signs of
leaking, check for signs of shorts or charring on the
lamp connection with the ballast. lastly inspect the tube
to see if there are any dark patches or if the filaments
are burnt out.
2. This may be caused by a loose connection between
lamp base and socket, so reconnect the lamp with a
tight fit. Moisture build-up in the connector may also
prevent the lamp and socket from making a solid
connection, so dry the area and components thoroughly
and re-connect.
3. Sometimes the ballasts may trigger failure alarm if
the connection to the lamp is interrupted or perhaps the
connection is not solid enough. If the above steps reveal
no faults and the lamp is still working, turn the power
off for five minutes, check connections and then turn it
back on to see if the fault clears.
No Lights on Ballast
1. Ballast failure
2. interrupted power supply
1. in the event of a large surge it is possible that the
ballast failed. This can also occur from shorts and water
ingress. cheque for signs of a short around the lamp
connexion end. The ballast will need to be replaced. The
UV lamp may also have blown at the same time or could
be the cause for the ballast failure. for safety it is best to
replace both the lamp and ballast together. If it is
within warranty. Please contact the manufacturer for
further instructions.
2. cheque the wall socket with a different electrical
appliance to cheque if the GPO is functioning. Also
check your circuit breaker to see if any switches are off.
Lamp is working but
the ballast is alarming
1. Faulty lamp
2. Faulty ballast
1. The lamp may be lighting up but not working at its
full capacity which may be caused by it not drawing
enough power from the ballast. The lamp will require
replacement. Turn the system off, check connections
and turn back on to see if it fixes the alarm.
2. The ballast could have a problem with the lamp
failure protection and may require replacement. Turn
the system off, check connections and turn back on to
see if it fixes the alarm.
Water Pressure has
Dropped
1. Clogged Pre-Filter
2. Issue with Pump
1. Replace pre-filter cartridges.
2. Check pump.
