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23

881629-001 

 

ENGLISH

7. Support

7.1 Accessing Hewlett Packard Enterprise Support

•

For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website
(

www.hpe.com/assistance

).

•

To access documentation and support services, go to the Hewlett Packard Enterprise Support Center
website (

www.hpe.com/support/hpesc

).

Information to collect

•

Technical support registration number (if applicable)

•

Product name, model or version, and serial number

•

Operating system name and version

•

Firmware 

version

•

Error 

messages

•

Product-speci

fi

 c reports and logs

•

Add-on products or components

•

Third-party products or components

7.2 Accessing updates

•

Some software products provide a mechanism for accessing software updates through the product
interface. Review your product documentation to identify the recommended software update method.

•

To download product updates:

* Hewlett Packard Enterprise Support Center (

www.hpe.com/support/hpesc

)

* Hewlett Packard Enterprise Support Center: Software downloads

(

www.hpe.com/support/downloads

)

* Software Depot website (

www.hpe.com/support/softwaredepot

)

•

To subscribe to eNewsletters and alerts: 

www.hpe.com/support/e

-

updates

.

•

To view and update your entitlements, and to link your contracts and warranties with your pro

fi

 le, go to

the Hewlett Packard Enterprise Support Center's "More Information on Access to HPE Support Materials"
page (

www.hpe.com/support/AccessToSupportMaterials

).

IMPORTANT:

 Access to some updates might require product entitlement when accessed through the Hewlett 

Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements.

7.3 Customer self repair

Hewlett Packard Enterprise CSR (customer self repair) programs allow you to repair your product. If a CSR 
part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience.

Some parts do not qualify for CSR. Your Hewlett Packard Enterprise authorized service provider will 
determine whether a repair can be accomplished by CSR.

For more information about CSR, contact your local service provider or go to the CSR website 
(

www.hpe.com/support/selfrepair

).

Содержание T1000 G5 NA/JP Tower

Страница 1: ...or the person who installs administers and troubleshoots power products Hewlett Packard Enterprise assumes you are qualified in the servicing of high voltage equipment and trained in recognizing hazards in products with hazardous energy levels Part Number 881629 001a May 2018 Edition 2 ...

Страница 2: ... only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein ...

Страница 3: ... a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Certification standards UPS directives UL 1778 UL listed Performance IEC 62040 3 2001 Radiated emission FCC CFR 47 part 15 subpart B Class B Surges withstand ability IEEE ANSI C62 41 Category A2 UL Listed Special symbols The following are examples of sy...

Страница 4: ...anual must be followed in order A protection circuit breaker must be installed upstream and be easily accessible The system can be disconnected from the AC power source by opening this circuit breaker Verify that the indications on the rating plate correspond to your AC powered system and to the actual electrical consumption of all the equipment connected to the system For pluggable equipment the ...

Страница 5: ...n 15 4 2 Starting the UPS on battery 15 4 3 UPS shutdown 15 4 4 Operation on battery power 15 4 5 Return of AC input power 16 4 6 UPS remote control functions 16 5 Maintenance 17 5 1Troubleshooting 17 5 2 Battery module replacement 18 5 3 Ordering Spares 19 6 Technical specifications 20 6 1 NA JP technical specifications 20 6 2 INTL technical specifications 21 6 3 Glossary 22 7 Support 23 7 1 Acce...

Страница 6: ...d of over 50 of recycled cardboard Sacks and bags are made of polyethylene Packing materials are recyclable and bear the appropriate identification symbol 01 PET Materials Abbreviations Number in the symbols Polyethylene terephthalat PET 01 High density polyethylene HDPE 02 Polyvinyl chloride PVC 03 Low density polyethylene LDPE 04 Polypropylene PP 05 Polystyrene PS 06 Follow all local regulations...

Страница 7: ... 10 3 13 6 x 5 9 x 9 1 345 x 150 x 233 HPE T1000 G5 NA JP Tower UPS 24 4 11 05 13 6 x 5 9 x 9 1 345 x 150 x 233 HPE T1500 G5 NA JP Tower UPS 35 3 16 01 17 5 x 5 9 x 9 1 445 x 150 x 233 HPE T750 G5 INTL Tower UPS 21 9 9 9 13 6 x 5 9 x 9 1 345 x 150 x 233 HPE T1000 G5 INTL Tower UPS 35 2 15 9 17 5 x 5 9 x 9 1 445 x 150 x 233 HPE T1500 G5 INTL Tower UPS 35 2 15 9 17 5 x 5 9 x 9 1 445 x 150 x 233 ...

Страница 8: ...munication card 4 Connector for ROO remote ON OFF or RPO remote power OFF control 5 Outlets for connection of critical equipment Primary Group 6a Group 1 programmable outlets for connection of equipment 6b Group 2 programmable outlets for connection of equipment 7 Socket for connection to AC power source 8 Ground screw NOTE The Hewlett Packard Enterprise Tower G5 UPSs have three programmable outpu...

Страница 9: ...ator green On battery Indicator yellow Alarm Indicator red Normal mode 100 10min 100 720W 800VA Efficiency 98 Escape Up Down Enter On Off button The following table shows the indicator status and description Indicator Status Description Green On The UPS is operating normally Yellow On The UPS is on Battery mode Red On The UPS has an active alarm or fault For additional information see 5 1 Troubles...

Страница 10: ...owered until the button is pressed Normal mode The UPS is operating normally The UPS is powering and protecting the equipment In AVR mode No beep The UPS is operating normally but the utility voltage is outside Normal mode thresholds The UPS is powering the equipment through an Automatic Voltage Regulation device The equipment is still normally protected On Battery Battery LED is on 1 beep every 1...

Страница 11: ...hat can be changed by the user Description Available settings Default settings Local Settings Language English Français Deutsch Italiano Português Español Русский Menus status notices and alarms UPS fault Event Log data and settings are in all supported languages English User selectable when UPS is powered for the first time LCD settings Modify LCD screen brightness and contrast to adapt to room l...

Страница 12: ...n AC power recovers after a complete battery discharge Enable Energy saving Disable Enable If enabled UPS shuts down after 5 minutes of backup time if no load is detected on the output Disable Sleep mode Disable Enable If disabled LCD and communication turn OFF immediately after UPS is OFF If enabled LCD and communication stay ON for 1 5 hours after UPS is OFF Disable Remote command Disable Enable...

Страница 13: ...structions 3 Two connection cables for the protected equipment 4 RS 232 communication cable 5 USB communication cable Packing materials must be disposed of in compliance with all local regulations concerning waste Recycling symbols are printed on the packing materials to facilitate sorting Hewlett Packard Enterprise ...

Страница 14: ...nect the internal battery NOTE A small amount of arcing may occur when connecting the batteries This is normal and does not damage the UPS or present any safety concern HewlettPackardEnterprise A Remove the front panel B Connect the battery module Never pull on the wires C Attach the front panel ...

Страница 15: ... least once NOTE Battery start can be disabled See the Cold start setting in ON OFF settings To start the UPS on battery 1 Press the button on the UPS front panel until the UPS front panel illuminates and shows a status of UPS starting The UPS cycles through Standby mode to Battery mode The indicator illuminates solid The UPS supplies power to your equipment 2 Check the UPS front panel for active ...

Страница 16: ...ention These functions are obtained by opening a contact connected between the appropriate connector pins 4 on the rear panel of the UPS see the following figure 4 Remote control connection and test 1 Verify that the UPS is OFF and disconnected from the AC input source 2 Remove connector 4 3 Connect a normally closed volt free contact 60 Vdc 30 Vac max 20 mA max 0 75 mm2 18 AWG cable cross section...

Страница 17: ...emove some of the equipment from the UPS The UPS continues to operate but may shut down if the load increases The alarm resets when the condition becomes inactive End of battery life The end of the battery life is reached Contact your service representative for battery replacement Event A UPS event occurs Example Remote Power OFF the RPO contact is activated to shut down the UPS and prevent restar...

Страница 18: ...ttery tray removal l ttPackardEnterprise A A Remove the front panel B B Disconnect the battery module by separating the connectors Never pull on the wires C C Remove the plastic protection cover in front of the battery one screw D D Pull the plastic tab to remove the battery block and replace it Mounting the new battery module Follow the previous instructions in reverse order To ensure safety and ...

Страница 19: ...re part number SPS UPS T750 G5 NA JP w o battery 881759 001 SPS UPS T750 G5 INTL w o battery 881760 001 SPS UPS T1000 G5 NA JP w o battery 881761 001 SPS UPS T1000 G5 INTL w o battery 881762 001 SPS UPS T1500 G5 NA JP w o battery 881763 001 SPS UPS T1500 G5 INTL w o battery 881764 001 SPS Battery T750 G5 UPS P02748 001 SPS Battery T1000 G5 UPS P02749 001 SPS Battery T1500 G5 UPS P02750 001 SPS Acc...

Страница 20: ... acid maintenance free Standard 2 x 12 V 7 Ah 2 x 12 V 9 Ah 3 x 12 V 9 Ah Environment Operating temperature range 0 C to 35 C 32 F to 95 F 0 C to 40 C 32 F to 104 F Storage temperature range 15 C to 50 C 5 F to 122 F Relative humidity 20 to 90 without condensation Noise level 40 dBA 1 The high and low thresholds can be adjusted using UPS settings 2 Up to 40 Hz in Low Sensitivity mode programmable ...

Страница 21: ... temperature range 0 C to 35 C 32 F to 95 F 0 C to 40 C 32 F to 104 F Storage temperature range 15 C to 50 C 5 F to 122 F Relative humidity 20 to 90 without condensation Noise level 40 dBA 1 The high and low thresholds can be adjusted using UPS settings 2 Up to 40 Hz in Low Sensitivity mode programmable using UPS settings 3 Adjustable to 200 208 220 230 240 V must be set to the identical AC power ...

Страница 22: ...ttery power is low and that the user must take action in light of the imminent break in the supply of power to the load Normal AC input The AC power line supplying the UPS under normal conditions Percent load Ratio of the power effectively drawn by the load to the maximum output of the UPS Personalization It is possible to modify certain UPS parameters set in the factory Certain UPS functions can ...

Страница 23: ...t Center Software downloads www hpe com support downloads Software Depot website www hpe com support softwaredepot To subscribe to eNewsletters and alerts www hpe com support e updates To view and update your entitlements and to link your contracts and warranties with your profile go to the Hewlett Packard Enterprise Support Center s More Information on Access to HPE Support Materials page www hpe...

Страница 24: ...age Power Networking and Rack Products reference document go to the Enterprise Safety and Compliance website www hpe com support Safety Compliance EnterpriseProducts Additional warranty information HPE ProLiant and x86 Servers and Options www hpe com support ProLiantServers Warranties HPE Enterprise Servers www hpe com support EnterpriseServers Warranties HPE Storage Products www hpe com support S...

Страница 25: ...25 881629 001 ENGLISH 8 BSMI RoHS ...

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